Sofitel Washington DC Lafayette Square

Everyone Was Helpful

Fordeler: The people at the front desk, the concierges, the doormen, and the housekeeps were truly concerned about my comfort and seeing that I had the best possible time in Washington. Your concierges are extremely knowledgeable and took the time necessary to help me find stores and restaurants; making phone calls for me to get things done. My own family doesn't care for me that well!

Ulemper: Cannot think of anything. Oh, there is one little thing, the front door to my room, number 302, sticks. I meant to inform the front desk, but it was so insignificant compared to everything else, that I forgot.

Overall Excellent

Fordeler: I liked everything. The room was modern, well appointed, with a comfortable bed, and spacious bath. The staff was as pleasant and helpful as any I have encountered in some time. The location is great! I ate in the restaurant once and I enjoyed my meal. I look forward to my next visit.

Ulemper: The closet space in the room I had was limited and would probably be tight for two people. This is a very small fault in an otherwise very pleasant stay.

On Vacation

Fordeler: The staff and service was first-rate and the location made walking easy to the various monuments and museums. Also the train station was in easy walking distance.

Ulemper: I can honestly say that there was nothing bad about this trip...my wife and I had a wonderful time!

Fordeler: The staff was very friendly and helpful.

Ulemper: Miscommunication in the lounge regarding a wine selection, and subsequently being overcharged.

A very nice stay.

Fordeler: Staff was very friendly and the room was clean, comfortable, and dark at night. At check in my wife asked about a refrigerator since she is pumping and the young lady had one sent to the room.

Ulemper: The refrigerator was broken. We were able to make due with ice from the hall.

Fordeler: Location and cleanliness