Phuc Khanh Hotel

In general, it''s good

The lock was broken so I thought it might be unsafe

The location was okay but there's lots of other places around. It was a 10 min walk to the centre.

Sadly the room seems somewhat like the photos but also not at all. Our room was pretty dirty with dirt on the walls and lots of hair in the bathroom drain. Our bathroom smelt bad too so wasn't pleasant. We didn't have a window which made it clostrophobic and we didn't feel like spending much time there. The first night our aircon wasn't very good and kept me awake as my body temperature kept changing. I asked the staff about it the next day and mentioned the smell and a lady came to our room and laughed at us but no one seemed to want to try and get us another room. We also got our laundry done there as we couldn't find anywhere else close by, it was quite expensive and we got our clothes back a bit damp and some of my boyfriends socks were missing. Overall the staff didn't seem to want us there and every time I had an interaction with whoever was on the desk they never smiled or even made the effort to make us feel welcome. I know it's a very cheap place to stay and we don't speak the language but I was just a bit shocked at the lack of service which made our stay unpleasant.

Staff, cleanliness and location