Great location right on the beach
Location was excellent
Staff was extremely friendly and helpful. Location was perfect. Room was clean and comfortable. Very noisy. 2 nights I had trouble sleeping, once from street noise and once because of obnoxious guests next to me.
Close to beach. Full board variety and quality.
Position and size of hotel. Fantastic sea view if in rooms facing beach as we were Lack of parking available throughout the resort - only once in 7 days able to park within 0.5km of hotel
Friendly staff, location close to the beach. The food offered in full board was good as for this kind of hotels, especially lunches and dinners. A vast majority of the rooms outlooks 15 store high ugly apartment building on the other side of a very narrow lane. There are two disco's in this building. During our stay one of them was in operation with people gathering in front of our room and talking loudly up to very late hours.
Food a bit bland - catering for the elderly Could be very noisy at night from outside
the hotel was clean and staff were very friendly, this was after they had made a mix up with our booking!! but everything was sorted out in the end. Really enjoyed the atmosphere during the evening at the bar.
Cleanliness, friendly staff and convienent for town and beach. Breakfast good. Buffet meals in evening not the best.
One of my friends' mobile phone disappearde after being forgotten in room. Following morning he found it wisely hidden under matras.
Hotel was in a wonderful location just across the road from the beautiful clean beach. We had a lovely balcony and sea view. Room was a good size with a large bathroom.
The location and sea views The buffet food was limited to Spanish preferences and not replenished often enough. No access to the lifts from the car park and in an adequate demonstration of Spanish logic were sited at the extreme opposite end of the hotel to reception. Much baggage = hard work.
Location,helpfull staff, rooms
Close to the beach, own pool. The hotel room was looking a bit shabby, linen had been darned, mini bar lock damaged, drab room decoration.
Sea view, good size room, comfortable and excellent breakfast buffet. Good value for money. No complaints!
Hotel located on the beach Food was poor
The views of the beach and pool food was better on some days than others. Some hotel staff were very helpful others rude.
The staff were very helpful and the location was good although not easy to find if arriving by car. NIce restaurants locally. Meal prices in hotel restaurant very fair Lack of Internet access. Only WiFi. Fine if you are a business man with a laptop with wireless capability but no good for the average internet user. ie picking up e-mail. Tea/coffee facility in the room would be nice.
personel almost spoke no english. breakfest started at 8 that is late when you travel with small kids. hotel is too expensive to what was offered.
The food was tasty at the hotel. What I mentioned in the first question, and in addition to this the staff were not too nice and helpful, and in the first night there were a band in the lobby in one of the conference room, they played until midnight and it was impossible to sleep, we heard everything in our room! It shouldnt happen in a supposiliy four star hotel, where people come to rest...We asked them to turn the music down, it didnt help at all. Also the bed in the room was really uncomfortable, really old and very soft, you could feel the spirals in it and made sound every time you moved. Also in the fitness room everything is broken and very dirty.
I liked the simplicity of the room, the lack of clutter but also the comfort. I also liked the atmosphere in the hotel, there was a good buzz. I would certainly repeat the experience.
room interior very nice 99% of guests - old people
view from the bedroom to the sea, qualty of the room, politeness of reception, choice in restaurant refused coffee/juice with evening meal - told to go to cafeteria area and buy our own. staff generally not interested also at breakfast
The view, cleanliness and courtesy bottles of water were all pleasant. The staff were friendly and tred to be helpful The wi-fi was inoperable or of such low signal that it wouldn't work. There was only one lift to the 6th floor and I waited 7 minutes for it one morning.
For old people. Choose the other one RH Bayern front of the sea.
Price Not for business traveler (wifi practically was not working, quality of the breakfast not appropriate for a 4Star)
The hotel is pleasant, comfortable, and very clean. The staff were very friendly and efficient. The hotel facilities are excellent, and it is well positioned to enjoy the beaches, local restaurantes and shopping areas WiFi internet access username and password needed to be renewed frequently.
The food was cold, badly cooked and greasy.
The room was spacious, spotlessly clean and well equipped. The staff were friendly and helpful. Location, just one street back from the beach is excellent. The food is typically Spanish but then thankfully, it isn't an English resort like Benidorm My only comment is that the gym doesn't open until 9am - it would be nice if you could go for a work out before breakfast.
Third degree trying to get into the casino! Staff were friendly and offered free drinks in lieu of hassel.
We had a wonderful view of the ocean. the beds were very hard and breakfast buffet was not heated properly and selection poor.
Location and proximity to nearby beach along with great view on seaside Ethernet passwords resetting every 24 hours is a bugger, you know I have a room, I did not check out yet, keep my acccess valid
Clean comfortable rooms, gorgeous pool, nice quiet location. Lovely spanish bar staff. Some reception staff were consistanly rude. Very thin walls between rooms...not pleasant!
friendly helpfull staff, although most of them only speak spanish. clean room and bathroom with enough space for 3 adults although 3rd "temporary" bed was rather small. reasonal breakfast buffet. ordered non smoking room but got room on 1 of the 3 smokers floors, but room did not smell bad so we accepted the room. swimming pool almost all day in the shadow between 4 walls so useless, excess to spa and fitness area only via shopping area. hotel is only equipped for spanish speaking guests, including menues, leaflets for trips, manual for the spa equipment and other announcements etc.
balcony view, easy convience to the beach, clean room elevator service, it says indoor pool but you had to pay for the indoor pool/spa and its not applicable to kids, good breakfast but too expensive, not enough staff for check in- took over 30mins
location and breakfast didnt open till 8am - so not a business type hotel
I didnt see anybody it was so quiet, no barman in so called bar in the afternoon, restaurant not open till 8.30, another restaurant didnt exist and I dont go to a 4 star hotel to eat pizza at pizza hut, so all in all not very good See above
Probably because of the time of year the hotel was deserted and therefore had no atmosphere. This was compounded by th esize of the hotel which is most likely full with tour groups in the summer. Although internet access was free it had to be renewed every day. The staff seemed incapable of using the computer system to the extent that it took nearly thirty minuteds to produce a bill at the end of a meal in the restaurant (which was empty except for myself and my colleague).
I loved the fact that we were only a couple of blocks from the beach. The room I had was nice and was very spacious. All the restaurants in the hotel were also nice, especially with the young kids. The indoor pool is only for the spa so we were not able to go to it with the kids. The outdoor pool is not heated, so again in the Spring it was too cold to go in.
Close to glorious beach and marina.Pleasant staff. I thought I had fridge and balcony was disappointed not to have balcony and pay for small fridge which iced up.
A nice confortable friendly hotel, pleasant staff and English speaking manager who was most helpful. We booked breakfast which was extremely good for the extra 2 euros each no problems
The room was wonderful and views fantastic. All the staff were friendly and helpful. We would recommend this hotel to our friends and family and hope to return again in the summer ourselves. We were very disappointed that the spa bath in our room did not work and we did not feel the evening meal was very exciting. It would be excellent if the hotel also had a restaurant where food was cooked fresh (at extra cost of course)
We have felt great, thank you for your kindness and conditions offered. We will recommend this hotel to our friends.Congratulations offered to cook for food. It was excellent.The staff is very friendly and the rooms are very clean.Certainly, we will come back here.
Good location near beach. Breakfast was good. Lovely views from balcony. Basic room for 3 star hotel. One elevator was broken for 3 days. Safety box not free. No wifi in room.
Proximity to the sea and good views from 10th floor
It is located in the city centre and has public parking places all around, which during the weekends are free.
The room was very large Everything rather old but adequate
The location during a fiesta was excellent to visit everything on offer in the town. Despite the festival, the hotel was quiet, the breakfast was excellent and the atmosphere was friendly and efficient. A feel good experience and superb value Nothing - for a 3 star hotel, it punched above it's weight
Nothing at all The hotel constantly smelt of cigarettes, including the bedrooms.
Central hotel within 5 minutes walk of the old town. Front rooms have proper balconies overlooking quite wide street. Despite requesting non- smoking room, this room had been smoked in. We did not eat or drink in the hotel. Free street parking near.
The room was warm enough and suprisingly quiet in spite of the traffic in the street outside our window. There could have been some small bottles of wine in the frigde and some drinking glasses.
Staff are helpfull & facilities are good. Breakfast is adequate. The carpet in our room was dirty, worn & ripped. However the room itself was clean.
Nice location in the historic commercial part of Gandia. Quite good cafeteria with cheap menu. Breakfast buffet is also good. Reservation was not found (immediately), but fortunately there were sufficient rooms.
The worst bed ever. It's like you sleeping on a ston floor. I couldn´t sleep.
we ordered non-smoking room, but got the room for smokers
There were 80 adolecents running around the hotel the whole night long ringing on my room at 3 am and 4 am looking for their friends while I was trying to get my 2 child to sleep. we finally changed to Oasis after discussing with the Manager. The hotel management is a disaster.
Excellent meals, very good price especially if you choose half board or full board. Good and diversified food, very good deserts. The room was clean and comfortable. The staff is friendly and speaks English. The towels were pretty old and used. There is internet connection only in the reception lobby, not in the rooms. In my opinion, this is the only thing that was missing for our stay at the hotel to be perfect.
The hotel was very good and very well equipped. It was a comfort that all the staff spoke a little English. The only bad point was a lot of noise from the bars opposite to the hotel going on until the early hours. I relaise that this is not the hotel's fault but it was an inconvenience.
Clean and modern, friendly staff, good location only 5 minutes from beach and town. Spacious rooms, air con good. All inclusive meals good with very reasonably priced wine. Good secure parking. Very good value for money.
The twels in the bathroom were a bit desperate, the hotel definatly need to invest innew towels.
The Staff were excellent and even looked like that they enjoyed going to work! They made ever effort to look after us during our stay and did a fantastic job of it. Accomodation was excellent with all facilities very clean ( and that from someone who loves bleach !!). The choice of food was excellent and even the salad actually tasted like salad ( now theres a first). Location was tremendous, just a five minuit walk from a fastastic beach. Just like to end this with a muchas gracias to everyone at the Hotel Cibeles Playa, hasta muy pronto. For me ..... I will be going back as soon as I can. I would suggest that if you can learn a few simple Spanish words and phrases, then you will benefit. Or if you are after the burgers and chips option every night then its probably not the place for you.
Good value for money, fairly easy to find set about 3 or 4 blocks back from the wonderful beachs of Gandia. Good choice of food at meal times.We had a room on the 8th with good views of the sea and surrounding areas some of the local cafe bars were rather noisey until the early hours this may be an issue for some people
The greeting on arrival, all reception and waiting staff were very friendly, courteous and eager to help and ensure your stay was good. no
Breakfast was very good. The towels.
The breakfast was fabulous with fresh orange juice and fresh made coffee at your choice.Quiet rooms with see-vieW. Very unpleasant lightning with spare-lamps all over the place (rooms and restaurants).Could and should be more cosy.
Location near the beach and views from the room were very nice. Value for the money is great. I found the pillows in the hotel to be uncomfortable.
Friendliness and helpfulness
close walk to the beach, we had a good stay.
Perfect location, proximity to the beach and bars/restaurants
Our stay at Hotel Albatros was one of our best hotel experiences....ever. We had to change reservations at the last minute...no problem. Great directions to our restaurant in Denia from the night clerk. A super bright, clean room with a great view. The most comfortable hotel bed ever. A real bathroom with a real bathtub. Awesome real breakfast with the best orange juice I ever had....and I am from Anaheim, California. Oh....and everyone working there smiles all the time....a pleasant change from Barcelona!!
Price and location are especially good for beach lovers who dont mind crowded beaches. For me Gandia beach is not the place to be, but the hotel is ok.
Good location for us. Clean and quiet. Breakfast was not great, but staff were very friendly.
Friendly staff and an excellent pool area which was quiet. Beds and pillows were not the best.
I attended a conference the air conditioning I wasn't very good.
Location is good and service was good
A really nice hotel, location was very good for the beach too Just that the beds were very hard, otherwise was really good
The proximity to the beach, nice pleasant staff and the food
friendly staff no one speak English. i very not recommend that hotel, every thin was on a very low level. nothing was sorted for us, everything was difficult. staff make lots of mistakes. they not serving almost nothing for vegetarians, and even they now about this they leave us sandwiches with meet!. every day lots of problems. first time something like that heppend to us.
Even though no members of staff spoke english, they tried their upmost to accomodate us and our baby girl. They were extremely friendly and helpful. The food was great, plenty of option and plenty to go at! The rooms were cleaned impeccably and the pool area was spotless. The queue for the two lifts every mealtime! Seems other customers do not like to use the stairs so when we had the pushchair we sometimes had to carry it upstairs as the queue was too . Also some people may not like the fact no-one speaks english, for us it made the holiday more authentic.
very closed to the beach. and lots of restaurant around . The restaurant staff is a bit unfriendly.spacial morning breakfast . the breakfast was not so good.
Nice hotel not fare fron the sea. With good pool. Some rooms with seaview. Upon arrival receprion suggested us room on the first floor with the balkony door on the root. This door could be easily opened as the lock was brocken and our neighbours can easily come to our room. We asked to change the room and they gave us pleasant room with seaview. For 5 nights our staing towels was not changed as well as linen. The eatingroom is too crouded.
The bathroom was renewed
convenient stop over rooms minimal, food basic price high for what we got