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Meget sentral beliggenhet, trivelig betjening både i resepsjon, romservise og i frokostsal(all betjening var hyggelig og bra)
Svært sentralt og bra hotell til en rimelig pris.
Veldig sentral beliggenhet. Nyinnredet, rent og pent. Veldig hyggelig betjening i resepsjonen. Fikk ett veldig godt sommertilbud på pris. Hvis jeg skulle betalt full pris som var listet på hotellrommet ville det vært for dyrt.
Very nice staff at the recption and also flexible to our needs. Also nice hotel. Nothing at all.
Ample space, chocolate, friendly staff, bathtub, comfortable beds, decor, great location in the city, attractive and modern
Staff is very friendly and welcoming Room is quite spacious and comfortable Breakfast is not bad Location is convenient -3-10 minutes walking from main attractions We got room on the first floor and it was a bit noisy, I beleivesecond floor would be better
The room was modern, clean and with all the facilities required for a short break. The hotel provided a nice breakfast and the hotel location made it easy to walk to numerous fine restaurants in the evening
Freindly and pleasent staff, who were most helpful on all matters.
I got the room for $75/night from the usual $150-200 since it was Monday during the low season. The hotel is a 10 minute walk from the train station and right by the Lake of Love. All major attractions are within an easy 10 minute walk. The wi-fi is terrible. I constantly had one bar (instead of 4) on my iPhone, which made everything extremely slow and unstable. Major frustration.
Great value and superb location
Location was excellent for sightseeing in Bruges. Breakfast was really nice. Big variety and good quality. Internet connection in the room was not very good.
The location is perfect and the staff is nice. There is only free internet in the lobby
*Excellent* location. Very close to the train station and to the center of the city, but insulated from craziness off a lovely little street leading into a beautiful park. Really a wonderful area. I know this is relatively typical for a European hotel, but the room was tiny. The bed was so narrow I had flashbacks to college. Wonderful bathtub, good thick quiet walls, but just a tiny little room. It's a great place to stay, but I have trouble reconciling $136 with the lack of space in that room.
Very friendly staff. Very helpful. Good eating places right next to the hotel .
the excellent hospitality of the staff the television in room 302 was not working properly
Hotellet hadde perfekt beliggenhet, hotellet var pent og restauranten var bra med veldig god frokost. Bra rom med veldig fint bad og at vinduene kunne åpnes
Veldig fint hotell, hyggelig, god frokost, god parkering. Dårlig internett på rommet. Røyking i hotellbaren (den tiden burde være forbi).
Vi likte best den flotte beliggenheten noen få meter fra Markt i Brugge. Ellers er arkitekturen på bygningen meget tiltalende. Fine, lyse farger konsekvent brukt i interiøret. Meget bra service i resepsjonen, hyggelige og hjelpsomme mennesker. Vi bodde i rom nr 515 der luftkvaliteten var dårlig. Det var på en varm dag mye varmere og fuktig enn på hotellet ellers.
Everything. It is a charming hotel, conveniently situated for the centre. Not a thing.
Loved the breakfast room in the basement of the building, the view from our bedroom window of the canal was beautiful and the situation of the hotel was peaceful. No tea-making facilities
Room extremely comfortable with good facilities. Breakfast was excellent with plenty of options. Nothing
This is the second time we have stayed at this hotel. The hotel is beautiful - on the canal and full of character. The rooms are a good size and it is very well located. The only negative is that this hotel does not have a lift and there are lots of stairs, so not ideal for taking infants to (although they kindly stored the pushchair in a cupboard downstairs for us) or for anyone who struggles with stairs.
Large comfortable room and quiet location in mostly residential area in easy walking distance of all the locations we wanted to visit. Easy to find the hotel, and the bus stop is just a short walk away on route that goes directly to town centre and station. Helpful welcoming staff, available 24 hours, all speaking excellent English. Also in a lovely position on the canal, with breakfast in the cellar with swans and ducks peeping in the windows! Minor irritation that there was no shower - only mixer tap with shower attachment that could not be used on the wall.
Great location next to a picturesque canal, near center of old town. No.
The hotel is located within a short walking distance from the centre - garage facilites are available with guidance from the hotel staff (use of a nearby hospital car park). The ambience of the hotel was fantastic. No
The hotel was convenient (not easy to find because of area construction - not because of location); the staff was friendly, helpful, knowlegdable about the area. Our room was clean with a nice view. They had a wonderful complementary breakfast. Delicious and plentiful!
Nice hotel - good location.- this was a return visit so I liked it enough to stay again No Tea or Coffee in rooms - really lets the place down
Friendly, helpful staff. Lovely warm clean room with canal view and comfortable bed. Good breakfast and easy 5 minute walk to main square. No shower but otherwise lovely bathroom.
Stedet hadde avgjort karakter,men var santidig litt dystert,,ed mange trapper slik at lite velegnet for eldre mennesker..Personalet var få og lite medelsom.Vi ble oppgradert til et kalalrom istedet for hageutsikt.kalanalrommet var imidlertid svært støtbelastet med bilkjøring hele kveld/natten slik at lite søvn. Se ovenfor.
The house is lovely and the garden a great area to sit quietly in the city centre
Excellent service, wonderful people in a very convivial environment, which gives you the impression of coming home. Rather than lots of hotels which are interchangeable, Number 11 is unique in both people and environment. Highly recommended. Nothing at all. One side note, please be advised that if you need to unpack your car, as we did, the roads of Bruges are very narrow indeed.
The staff were very warm & made us feel very welcome. We loved the style of the house very traditional with modern luxuries. The breakfast was great every morning. We were made to feel very special & it felt very exclusive whilst still feeling comfortable & homely. A very unique place to stay. Wasn't a problem for us but the stairs were very steep to the rooms, but that is what you would expect with such an old house. Just wouldn't recommend for anyone elderly or with walking difficulties & don't get too drunk as you won't get up them ;-)
Beautiful surroundings; elegant house; tranquil courtyard to sit in;modern bathroom and all very clean and tasteful. Efficient hostess who speaks fluent English and French and was prepared to house our food in the refrigerator! You can help yourself to tea or coffee and make yourself at home. Red Michelin to consult! Perfectly situated for visiting Bruges with nearby underground parking... Very steep stairs so not suitable for young children or the elderly
The staff were very welcoming and helpful. The rooms were beautiful. The breakfast was delicious.
Ubication. Room design and comfort. Beautiful hotel, a most enjoyable experience. Pillows too hard, more like square cushions than pillows in fact.
breakfast,staff,location,decor,open fire ,able to have use of kitchen would have liked full length mirror /dress mirror.it was a bit cold during the day
The service and attention to detail was outstanding. Nothing was to much trouble. The staff and owner were very friendly and we will be staying at this guest house again. It was wonderful.
Quiet, peaceful location, beautiful room, friendly, thoughtful staff who were attentive but not overattentive. The wooden floors, though beautiful to look at, were not so good at muffling the footfall of other guests. The stairs to the rooms were very steep - not suitable for the elderly.
The guesthouse quality was amazing, and the staff were really friendly and welcoming. A magical place, highly recommended.
We absolutely adored our stay here. The pictures don't do it enough justice, the hotel is beautiful and our suite took my breath away. It was so nicely decorated, and pristine clean, just what we wanted! Sofia made us feel so welcome, she was very attentive and accomodating. Our rooms were tidied every day, which was a nice surprise. We didn't have the breakfast during our stay but i'm sure that would have been lovely too. The place is about ten minutes walk from the main square of Bruges, but the walk there is so nice that you don't notice the time flying by! We had an absolutely wonderful time there, I think we will find it very hard to find a place to beat it any time soon! I would most definitely recommend this hotel to anybody. The beds were very comfortable but the use of two single mattresses instead of one double mattress was a little annoying as one tends to sink into the space between the two. I think this may be a continental thing as we experienced the same thing in Brussels too. It was by no means a big issue, but is just something to think about.
Sofia who runs the bed and breakfast was very welcoming, friendly and attentive. The Junior sweet was spacious, tastely decorated (minimalistic) and comfortable. The centre of Bruges is a 10-15 minute walk from the property, which was convenient as there was free parking available at the property.
A good location only 10 mins walk from the centre of Bruge. Spacious and perfectly presented room. The only bad point was the weather was too cold to try the pool.
Sophia made us feel completely at home, the accommodation and facilites were excellent, and the food was outstanding. We were very happy here and are already planning to come back. Nothing at all to complain about, Maison Bousson was fantastic
Accommodation is new, fresh and very clean. Beautiful place, lots of personal touches and in room facilities. The owner is very friendly and personable without being over bearing. Accommodation is very private and spacious for an inner city location and a guest house. Breakfast is fab, unusual in a very good way, very satisfying (you won't need lunch) and very reasonably priced (under 20 euros p/p p/day) so well worth a try. Overall a real gem amid a lot of over priced old hotels and guest houses in the centre. Not really any negatives. It is a fair step into the centre so make sure your footwear is up to walking in but if you're relatively fit it's not an onerous walk and there's plenty of nice architecture to look at along the way.
We had a perfect welcome! The owners are friendly and dedicated people who arranged everything till the little details.
The location was perfect, less than 100m from the main square. Nice clean rooms, nice breakfast too. Overall good impression.
Kindness at the Reception desk My room was smelly, even though it was a non-smoking room. They should make sure that rooms don't smell funny.
Pool opening hours
the size of the room and how lose to the centre. i asked you to make the breakfast free and you told it is done... and you sent me email telling me the breakfast is free now.. but when i arrived to the hotel.. they told me is not inclouded and not free .. i called you several times about the situation but you did not make anything for me. so this situation fell me down.
Late arrival was no problem. Staff very efficient. Hotel very centrally located. Room very spacious and facilities were excellent - always nice to have tea/coffee making facilities. The thick bathrobes gave a feeling of luxury. There was nothing I didn't like.
The location is excellent
Perfect location with very convenient underground garage. All staff members were friendly courteous and efficient. Lack of attention to detail in main restaurant. Tablecloths were not always clean and some of our food was served on chipped plates.
Everything I really enjoyed it everything was good, location staff parking. It was all so easy. My only minor complaint was the Gymn was so small and the pool was small and cold!. Also I requested the jogging map from reception but was mazed that this did not contain any distances or scale. I would have expected it to be measured out in miles or KM.
Freshly renovated, large Superior room, good quality facilities, good position in centre of town, friendly efficient staff. Baby crying all night; whilst not really the hotel's fault, was annoying. Car parking a bit restricted and expensive, shower leaked badly onto floor.
There is no restuarant and staff weren't good at advising where to eat when they did recommend and we finally found the restuarant it was fully booked!!! The lack of parking facilities especially as a disabled driver was very inconvienient finally found somewhere which was a 10-15 minute walk from the hotel. I wouldnt stay at the hotel again. Nor would i recommend it
Beautiful hotel with a luxury feel,very comfy bed and spacious bathroom.superb room. Breakfast was mediocre for a 4 star hotel,cold bacon and eggs. Unfortunately this hotel us located opposite a youth hostel so any rooms facing on to the street will be disturbed at allhours by the residents as we were.
the welcoming staff amd the lovely room
Hotel decor is very nice, relaxed atmosphere and a good breakfast.
Very comfortable, modern, light and bright, close to the centre, quiet, elegant.
Perfect location for Brugge sightseeing (2mins walk from Market Square), staff very helpful and friendly. We had an executive room which exceeded our expectations; as did rest of hotel. Onsite car park was ideal but has limitted spaces - so book early. Would definitely book this hotel if visitting Brugge again. Disturbed by noise (revellers) from street in early hours of morning on first night - second night ok - location of hotel more than compensated.
Friendly helpful staff. Excellent room and hot buffet breakfast.
We could not open the wardrobe doors without having to move an arm chair.
Beautifully decorated, very clean & comfortable bedrooms & bath, very friendly & competent staff, good location, nice breakfast
had a lovely peaceful room and the breakfast was good
Mulighet for lett måltid på kvelden kunne vært der
Et flott hotel som ligger meget sentralt i Brugge. En fin bakhage, og vennlige personale. En meget god frokost. Brugge er en fin by som vi skal besøke igjen , da blir dette hotellet første valget.
Stayed 3 nights in November 2010 for an average of 145€/night breakfast not included. Very nice modern hotel ideally located in downtown Bruges. Standard rooms are clean and spacious with an 'assembled' queen bed, an armchair, a desk, 2 closets, a full-sized bathroom with shower and bathtub. View on the canal for some rooms in the back building. Bar fridge & LCD TV. Lights turn on and off with the key card. Free wifi on request at the bar. Parking below the hotel building. Facilities include a restaurant for breakfast, a very cosy bar, a small gym, and a wellness center with sauna & hammam. Walking distance from main shopping streets, restaurants, and museums. The staff are extremely helpful and speak good English. Queen bed was in fact 2 single beds... Gym opens at 10:00am, way too late!
Friendly and helpful staff. Great location. Room was excellent. Breakfast was delicious.
Hotel was clean and just off Market square, very convenient to historical district. Our room had a terrible odor one of the days we were there. Smelled like sewer backup problem.
A central location, well appointed, an excellent breakfast, relaxed. The high standards of cleanliness and comfort. Efficient staff. It played a great part in making our visit to Bruges a great success. A minor point worth considering - We would have liked some drawers in which to put our folded clothes. There was plenty of hanging space in the storage unit. Some of the staff could have looked a little happier.
Beautifoul, very very good Nothing
i thought the hotel decor was exceptional for a city hotel beautifully appointed reception rooms there are two parts to the hotel and the second part would be slightly less impressive than the first older part but not a big issue otherwise lovely hotel great location
The beds are very comfortable and soft. The breakfast selection is good and diverse. The shared areas and the old building have a nice ambience and classical style. The hotel is situated very centrally so you are never more than 25 mins walk away Certain members of staff at the reception were getting by putting in the minimum required effort when handling questions and requests. Pro-active is not a word I would use. You can drop off suitcases but you have to put them (yourself) in an unattended, unlocked area, which was rather odd.
Fabulous room in the old part of the hotel, sumptuous decor and very clean - more 5star! We had upgraded and was worth it. Enormous double bed and beautifully soft and comfortable, in fact probably only the second most comfortable we've had in the world. Staff were very helpful, and all spoke fluent English, arriving on a Sunday they checked the restaurant in town was open and made our reservation whilst we toured the town. (excellent idea as it was fully booked later). Breakfast was plentiful and of a super standard - even the scrambled egg! Parking was easy and secure and €20 for 24 hours good value. The breakfast room was very hot. Be aware there is a youth hostel up the street and as it is a city hotel in an historic part of town there can be a little noise, this didn't bother us in the least, but it could.
Unquestionably the cleanest, nicest, most accommodating, and all around best value of all the 4-stars I've stayed in over the last 2 months. This place is incredible. Everything was great
clean, friendly, efficient close to city sights
Beautifully grand hotel, immaculate throughout. Rooms were superb, décor, bathrooms, all Ist class Excellent breakfast, vast choice hot/cold, all served in very pleasant dining room. No bad points.
I found the staff very aatentive and polite. The hotel is quite opulent even though some of the rooms are hard to find.
The staff was fabulous. Particularly the front desk staff. There were no drawbacks that we experienced.
Great position. Good breakfast. Internet access should be free in all four star hotels.
Always a good hotel.
Gorgeous hotel just outside the center of Bruges but less than a ten minute walk to the markt. My room had a beautiful view of the city and was very comfortable.
As a regular visitor to the hotel the convenience and the general good package offered by the hotel suits my needs
A very good hotel.
We were made to feel welcome by helpful friendly staff. The Breakfast was excellent. Only once were we supplied with shampoo and soap and we only had clean linen when we arrived.
The convenient location . Breakfast was erratic toaster was broken rooms do not have tea/coffee facility no welcome drink
Good location, receptionist was very helpful & spoke excellent English, Very nicely fitted room & great breakfast Shower screen & curtain leaked copious amounts of water onto the floor
Friendly staff and the view across the canal was lovely. There was nothing exceptional about the hotel. Not sure it should be a 4*? No atmosphere, No tea / coffee facilities in the room, No robes or Slippers, No under floor heating in the bathroom. Was charged more than was quoted. Some city charge????
Very clean and modern, lovely rooms , staff excellent. Looking forward to returning. possible parking problems for car owners
The rooms were lovely. The bathrooms were a great size. The breakfasts were wonderful.
Good location within easy walking distance of main attractions. Friendly staff,excellent breakfasts Hot weather during our stay but no air con in bedroom. Strangely enough there was air con in the reception lobby.Air con in bedroom would make things far more comfortable.
Friendly desk clerk was helpful. Room supplies and refill of mini bar was non existent.
Easy to find, close to centre, very clean and staff very helpful
The staff were very friendly and spoke english. The location of the hotel was excellent with easy access to the city centre on foot. The breakfast was of high quality with plenty of choice and good service.