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Great price for last minute booking. Place had a good pool, spa, workout room. It was all sufficient for our needs. The room was just a little small. We had a pack n play for our baby to sleep in so it made it a little cramped but for just one or two people it's perfect. It's not walking distance from anything but safe. The hotel wasn't "wow" but it was just enough and totally worth the inexpensive booking.
The staff, rooms, location, view, and everything else was absolutely wonderful. The beds were super comfortable, there was no noise at night, the other guests who stayed there were reserved, the hotel was clean..everything about this hotel is wonderful and I would definitely stay again.
Great location and well kept hotel. Staff was very friendly and there was ample complimentary parking. The room could have been equipped with a safe and a mini-fridge.
I was well located and they stay was relaxing. Close enough, but far enough away no free internet, couldn´t locate my Marriott info.
The room was spacious and clean. The staff were friendly, and it was close to our conference. The price was good. This is the 2nd time I've stayed at a Marriott recently and woken up in pain. Apparently my neck can't handle their mattresses and pillows - both of which are dense. Maybe wouldn't be a problem for another person. Also, I found it REALLY strange and inconvenient that this location offered free WiFi ONLY in their lobby. They were happy for me to pay $15 to have it for one night in my room, but I would rather use my cell data at that rate. This would be my #1 complaint. For a "full service" hotel with room service and an in-house bar, it's very strange and awfully greedy to charge for a few hours of WiFi.
Great place to stay. Hotel was beautiful and staff was friendly and very professional. We got a Pure room which had a air purification system in the room which was wonderful. Would go back again.
clean, attractive accommodations. free parking. great brunch buffet on weekend. swimming (indoor) pool was cold and an overbearing lifeguard. first night stayed on a floor with dozens of teenagers on a school trip, chaperones in the hall did a reasonable job with noise control but it was not zero.
The bar and staff were great. We were misinformed about the shuttle had to take the public bus to get there. The hotel did not have our reservation from kayak when we got there, the was enormous cockroach in our room, we got locked inside our room and had to have engineering let us out and our toilet handle broke, so over all not a great experience.
The bar was nice but very expensive! The staff suck! They charged me for a extra night, I wasn't even in the state! Ripoff!!!!!!
I liked the easy check-in. Checked in onlinel and was asked the expected time of arrival and desired room accomodations. Request for a quiet room was granted!! Upon our arrival, the front desk staff was very professional and helpful. My daughter and I absolutely loved it. Thank you, Maria Ortega Can't say anything negative about my stay.
Good location and friendly staff clean room
Extremely comfortable beds. Great showers, including "rain-like" generating shower heads. Dual shower head system. Starbucks coffee in-suite. Limited parking in front of hotel.
I've stayed multiple times at this location. The staff is very friendly, the rooms are clean, and the hotel is in a great location. I will definitely be back
Housekeeping knocking on the door at 9am. Checkout isn't until 12 noon.
Remodeled with new furniture. Having to pay for parking. I've stayed here before and never had to pay for parking. Tv remote didn't work.
Convenient to Tysons Corner Mall and many restaurants. Staff was very friendly. Pay for parking and Wifi during the week. Breakfast was too pricy. More of a business hotel than a family hotel.
The room was nice. The beds were clean and comfortable. The ppl in room 236 were extremely RUDE and loud. I banged on the adjoining door around 10 as their phone conversation was very loud. And then sometime after 1am, it was some girl erotically screaming for the next 5 hours!! My 16yr old and 13yr old daughters were with me and it woke up my oldest.
Great deal on the room! No carts to help get your stuff from the car to the room! Crazy..
Good burger from room service. I requested an ice delivery because there was not a bucket I could find in the room. I had to call back twice and they brought me a bowl of ice which was cumbersome. Also the mini fridge didn't keep things cool and you could not turn the temp down. My room was unfortunately near a room with small children that were very loud very early in the morning.
The location near two DC Metro stations was very handy, making commuting to the DC sights easy. The logon process for the hhonors free wifi is annoying, too many clicks, needed too often.
Great staff. Clean. Fitness center is small.
Everything No negatives at all.
Bra beliggenhet. OK komfort. OK/enkel standard. Svært bra bassengområde. Hyggelig bar Oppgradering av rom. Minibar og saftybox bør installeres på alle rom.
Stort og flott basseng. Sentral beliggenhet. Parkeringen er ganske dyr. 150 kr. per døgn, og er obligatorisk.
Det hadde basseng for ungene til å kjøle seg ned. Det hadde et treningsenter som er viktig for oss. Det hadde bra beliggenhet, gåavstand i forhold til Washingtons severdigheter og Georgetown Vi spiste middag på hotellet første kveld og det var en stor skuffelse. Vi spiste ikke flere måltider der.
The staff (especially in the Executive Lounge) was exceptionally friendly and accommodating. Our bed was very comfortable, the view was fantastic, and everything seemed up to date. We somehow snagged this Hilton Honors room and the frree wi-fi through Kayak. The location is on the edge of a residential neighborhood and a bunch of restaurants within walking distance. There were a couple of hairs in the shower, but nothing too shocking. Parking overnight and hourly was so expensive that we had to search for street parking. Free wifi was only available in public spaces. Some of the facilities were closed (due to winter) or accessible only by Hilton Honors.
This hotel is the same every time I go excellent...I really love the little relaxation area near the escalators and bar. I also loved how clean it was...will definitely be staying here again...,it's perfect because it's only a 5min or so minute uber ride from like DuPont and Adams Morgan I didn't care for how high parking garage was it cost $40 dollars for parking so needless to say I didn't park (just parked on the street....also didn't really like how far the ice machine was lightyears away from the room be
The price was lower because the hotel is under construction so the price was cheaper. Room was very nice, bed was soft, bathroom was nice, and location was great. The layout is arkward because of the construction.
Great location. Numerous amenities at the hotel Painfully slow check in process. The hot water in the morning ran from nonexistent to very low pressure. I understand m the water pressure is due to construction of the building next-door
Pool No fridge in room. No charging station for iPhone.
its position at the city!
Breakfast was pretty decent, though standard. Understaffed at front desk, toilet overflowed, and charged for undisclosed pet fee (booked via OTA).
Room was very nice and clean, very comfortable. Staff were very helpful. However, parking in the garage was VERY expensive- $43 for one night. I sucked it up and paid it. I prepaid for the room for Kayak, so it wasn't a big deal. I saw that they had put a $50 hold on my card as well. After I left, they charged my card the $43 for the parking and released the $50 hold, but one week later, I still have a $43 hold for the parking on my card. After contacting the hotel, leaving messages for billing, the garage, and all types of people, I finally got through to Hilton Guest assurance who contacted management for me. The management's response was that this was standard practice and to take it up with the credit card company. The credit card company cannot do anything with pending charges. I've never seen a hold last so long, especially after they have collected their money.
Upon telling the desk clerk and manager at check-in that I had honeymooned at this hotel almost 47 years ago, they expressed genuine delight and immediately offered me a complimentary service. The following morning when I needed help with the timing of a couple of things, I discovered that the word about my stay had spread and a second manager took care of me with very attentive service. It's wonderful that a large, old hotel in a big city understands the importance of making the individual guest feel special.
Coffee Bean Housekeeping never cleaned the room even though we left at 1pm. I asked the front deask for towels when I came back at 11:30pm and they were not delivered until 12:30.
The cozy room. That parking is expensive luckily I always get parking spot in the street.
Location was great. Room was large and comfortable At times appeared very crowded and busy, like being in a railway station. Cars often piled up outside main entrance, not allowing taxi to approach
I did not like the fact I had to pay valet for parking or find my own. I feel if I m paying for the comfort of staying out of town then that is something that should be included.
Friendly, attentive staff. Clean rooms and facilities. Location is within walking distance of many places to eat and a short ride from the national mall. Would stay again. Very cold lobby/restaurant/bar area. Thermostat in room kept malfunctioning. The maintenance guy brought us a space heater at one point. Requested shampoo at one point and three different staff people delivered some three separate times. Very friendly, but obviously some lack of communication. Staff was very apologetic about the thermostat and offered us a variety of comps.
Staff very helpfil. Close to DC metro and attraction
Location Room wasn't clean. Carpet smelt like cigarette. They charged me for parking that I did not use.
It was right downtown near the white house and monuments, so we could walk everywhere Everything closes down so it's hard to find a late night restaurant or pharmacy
Proximity to WH
The location and comfort here is great! Overall very good value!! The room was a little tight. Room had empty box of tissues, could of been a bit cleaner, dust.
Excellent location for much of downtown DC. Around Midnight my room filled with old cigarette smoke as someone began smoking in the stairwell. The air quality overall in my particular room was poor, requiring the windows to be opened as much as possible. This of course made it difficult to sleep as the city sounds in DC near The White House are loud and replete with sirens 24/seven. Normally, one might cover one's ears to have silence. However, at this hotel the pillows are the size for small children.
Friendly helpful staff in downtown DC. The air conditioning in the room wasn't very good. It didn't feel like it dropped below 70F while set to 60F in November.
The hotel was very nice and extremely close to all the sites (just blocks from the White House). The room, service, and location were far above what I would expect for the price. Would stay here again and will recommend to anyone visiting the DC area.
The location 24 hr coffee station clean rooms Small room configured & supplied for the single business traveler. One bath towel 4 the family.
Staff and free snacks were great. Nothing
food and service was good My husband and i were given an end corner room 302 that was way to small and gave a confined effect. We spent as much time out of the room as possible. Parking was also difficult due to lack of easy access to our vehicle asit was in an underground garrage.
Location, convenience Rooms are dated, small and dark
The location for downtown dc couldn't be better, and staff was excellent and very helpful Room was small but for the price value of everything else it didn't matter
This is a great hotel, simple and convenient. The rooms are small, but quiet and the location is perfect. Right next to the metro and near the White House and mall. A little small... but otherwise great.
We were in DC to visit our son at GWH. Clean and efficient. Perfect location to the occasion. The bed could have been positioned 90° to the 8' room width.
Well maintained older hotel convenient to restaurants and tourist attractions. Nice linens and towels. Great cocktail lounge. Friendly and welcoming service. Street noise; will bring earplugs next time.
We went to DC to celebrate my husband's birthday for a long weekend. We looked for a long time online and a lot of the offering was overpriced for the amenities available. The Club Quarters was a great find!!!! The staff was very helpful throughout our stay. There is an espresso bar on the 2nd floor!! We were a few blocks from all the greatest attractions, walked to every site. Never had to take a cab or the Metro. Overall, we had a wonderful stay and will come back. We found a gem in D.C. and will be recommending it to our family and friends.
The staff was warm and welcoming from the moment I stepped through the door with my 12 year old. I detest the hold hotels put on your credit card and don't release for days and was told I could pay the $50 incidental in cash (which I received back at checkout before the housekeeper had even cleaned the room). The room was indeed small with only 1 bed which would have been a problem if I hadn't been traveling with family. However, it was clean, along with the bathroom. I did whack my elbow against the wall as I was showering as the stall was a bit cramped. We received great instructions on how to make our way to the White House and monuments - - all within walking distance. We finished our running around a bit early so we took advantage of the 2nd floor lounge for about a half hour before heading back to Union Station. There was an industrial coffee/espresso/cappuccino maker, tea bags, newspapers, a big screen tv set to CNN, a charging station, computers etc. The rooms are too small for friends to convene comfortably so the lounge is a nice spot. Convenience: A block away from the Circulator, a block away from the Farragut North and Farragut West station (it is actually on top of the Farragut West station, however, the entrance is closed so it's necessary to walk to the other side a block down). The complimentary bottled water saved us some money and we surely took advantage. The shower was uncomfortably small for a tall lanky person like me. Whacking my elbow against the wall isn't something I expect to happen in a hotel (usually hotel bathrooms are more comfy than my micro bathroom at home in NYC). Also, the room did not have a mini fridge which would have been nice for our leftovers. The hotel is downtown so the area at night is sparse (still feels safe though). You'll need to take a little walk to find some good breakfast if you set out early on a weekend because the nearby places are either never open on the weekends or only open closer to 9 am.
The breakfast was very overpriced!!!
Quiet even though we were on lower floor and overlooked front of building. Great location. Restaurant (breakfast) food just ok.
The room was nice until we looked out the window and found we had a great view of the roof... (sarcasm) Valet constantly begging for tips. Being from Vegas I tip almost excessively however if someone begs for it or nearly has his hand out the entire time it is not coming. It's called a gratuity for a reason. Then when delivering the vehicle no opening the trunk, and doesn't return the seat to where they found it or at least close. Not much effort in valet.
That staff was very helpful and friendly. Also, the location was great. Very close to the Capitol building. We upgraded to a buffet breakfast, which was lacking and the hot food was cold. Not a good value at $25/ person, but at a hotel, I understand the price, but if the food is cold, then it was a waste of money.
Internet, parking, tv hdmi not working, deceiving "city view"
Walking to distance to good lunch and dinner choices Hotel lobby shop was typical "airport prices" for anything you'd want, making You feel like a fool if you didn't to walk across the street and buy a snack or coffee at 1/3 price.
Excellent Capitol Hill location. Comfortable base for young children on their first tour of the Capital.
Spacious room, quiet, clean and well-appointed.
We upgraded at check-in for an extra $50 which doubled the space. The location is excellent as it's walking distance to several sites. The fitness center is excellent and is included in the price of the room. Lack of parking requires you to valet for $56 a day. If you are somebody that needs a great view you won't find it here.
Location Hidden charges. $58 a night to park. Nowhere did I see that when I booked the trip. $8 for a draft beer that should be $3, I get a call from security in the evening waking me up, stating that the policy is to call if the do not disturb sign is out. The do not disturb sign was out, I didn't want to be disturbed. Couldn't go back to sleep. I'm a small business owner, if I treated my customers that way, I would be out of business. I will never give that hotel a dime again.
Very nice amenities and the shower was great! I booked my stay two month prior for a King Bed for one night. When I got there, they said they were sold out of King Bed's and all they had were two doubles. Not the biggest deal, but what is the point of booking a King in advance if that is not what is available? Also, our room did have a musty smell to it when we first got it. After running the air for a bit, it went away.
Clean sheets, very comfortable bedding, clean showers and floors. Great location with respect to the national mall. Gym is great. Would definitely recommend. Nothing.
It was clean The parking very expensive
Everything was very good but the cost was high for a room. I could have been as comfortable at a less expensive hotel Cost
Great accommodations perfect for Travel Show we were attending. Loved the location--convenient to many restaurants and sites of the city.
Location was excellent. The hotel is really nice and the price we got could not be beat.
Close proximty to city center, metro access through lobby. Nothing
The room was very clean, the price was reasonable for downtown DC. Went to get away and attend a Wizards game, and the location is perfect for attending events at Verizon. Would absolutely stay again. Pool water was cold.
The Grand Hyatt is our favorite hotel. They have everything from good food to gift shops to a pool. I would highly recommend it! The room service options were slightly limited
I like that I was created with champagne and the staff were very friendly!
The location was great and the rooms were updated. To big. Staff was not very friendly.
Clean room Quiet Friendly Staff Great location Great price Nothing!
Lots of foodie options and gourmet coffee within a five minute walk. Close to subway. Acceptably clean. Clearly some deferred maintenance in the guest room bathroom.
Location, location, location Helpful staff Very outdated Raggedy carpet Stench in hallway Noise from plumbing in next room
Very clean, quiet and accommodating.
Nice lobby, courteous staff, comfortable bed. Tiny gym, mold in the bathroom grout, room amenities were average, surprising amount of wear and tear in our room for a hotel in this category.
Location is ideal for seeing the museums and monuments. Lobby and restaurant staff are warm and welcoming. If you forget to tip housekeeping each morning, don't expect clean towels.
Clean, good Location Expensive
We stayed in room 626 and it took many minutes to get hot water in the shower. My wife waited the needed 3-5 minutes. I became impatient and just took a cold shower.
I wish I could bring the bathroom home with us. Kept amenities (water, coffee, towels, etc.) stocked and staff was very friendly and timely. I would most definitely recommend for young couples and business trips. Not a family hotel (which is one reason my boyfriend and I chose it). It's also directly across from a metro station, which was very convenient because parking's a nightmare in Arlington and D.C. No free wifi and not great reception for Verizon customers. Parking is a bit tight, but it's secure.
My husband and I stayed here before we left for our honeymoon, and it was a great pick! They gave us complimentary chocolate strawberries and sparkling water as a gift for being newlyweds. We loved it! Nice walking distance to Georgetown, right next to the metro.
I thought the hotel and rooms were fantastic. I was very comfortable throughout my stay. Booking through Kayak got me a great deal, and it was definitely a steal to stay here. The location was perfect - right next to the Rosslyn metro stop. I was within walking distance of the Arlington Cemetary and Iwo Jima monument. There were several restaurants in the area that catered to a variety of tastes, which was really convenient. The hotel even provided a list of nearby restaurants with estimated travel times. I'd recommend a stay here! When I entered the hotel to check in, I was greeted by two men welcoming guests into the hotel. There was one man at the desk checking in a woman and her two daughters, and I stood in line behind them waiting to be helped. A few minutes later another man walked in and was greeted by the two men at the door; however, this time one of the men walked behind the desk and said he'd be happy to check the newcomer in. Well, what about me? I was standing in line way before him! I decided to let it go because I am not one for causing scenes. Well, a few minutes later it happened again with another new guest - she was also taken before me. Not sure if it was because I look young, wasn't dressed as nicely as these other guests, or was mistaken for one of the woman's daughters, but I should have been helped before the two people who arrived after me. In general, the people at the desk weren't as friendly with me as other (better dressed) guests. I'm a woman in my early 20s and was traveling alone - probably an indicator that I won't spend as much money as older men in business suits or families with children? Also, no free WiFi is a bummer. Things also didn't look as clean as they could have - dusty TV remote, water rings on tables, etc.
going home everything. prices. amenities.
like the location. staff was good. 25 dollars a day to park. I think if you're paying for a stay in the hotel parking should be included.
Close to Metro. Surprised by the $27.00 per night to park. No restaurants nearby on a Sunday evening
The area was a nice part of D.C., it is right next to the metro which is great. Very nice staff. No continental breakfast, but food price wasn't too shabby. Wish there was a pool.
The hotel is located very well. It is walking distance to Arlington cemetery or to Georgetown. The hotel is few steps from the subway station Rosslyn. We were very pleased to be available coffee and tea on the room. We recommend very comfortable bed, clean bathroom and helpful staff.
Location, comfortable bed, helpful staff. No pool.
Had a great experience. Very courteous and prompt staff. I ended up getting a head cold during my stay and they had cold medicine available for purchase so I didn't have to trek out to the local CVS or Walgreens. Would definitely stay again.
Great location and accommodation . Personable staff. If I had to find a weakness it would be too very small elevators
The hotel is very clean and well maintained. It is an old building with character. There didn't seem to be any dress code for the staff so I couldn't tell for sure who was working there or hanging out. Staff couldn't easily tell me where local restaurants were. I had to find them on my own. The air blowing into the room from the HVAC vent was loud. I would have expected this from a cheap hotel but I paid over $350 per night.
Comfy beds, decent size room in the junior suite. Nice quality towels and linens. Staff was pretty rude when we came back from seeing monuments. Bar tender was very rude when I went to take a call from my sitter and acted as if I was running out on the tab and refused my drink when I returned for no reason. The manager, I assume was very rude when we came in laughing (mind you, it was a bday party and gathering of veterans) In serious need of vending machines or at least bottles of water. The night staff was nice enough to bring up a cup.
Got no parking and they charge 46 $ for car over night To much
Very warm and welcoming front desk staff. Great location. Well appointed rooms and spacious Nothing comes to mind.
the front desk staff was very helpful and courteous. The room was clean and spacious. The bathroom was wonderful.
I loved the room and the cleanliness...the comfort of the bed..overall great... the fact that there was no tub mat in the bathroom. Tub very slippery. as a business traveler my flight was late and when I got to the hotel there was no restaurant or room service.. on my floor there were not even vending machines to purchase soft drinks..
Great location. Great customer service.
Spacious room located across the street from our conference The heat in the room was stuck on and the thermostat didn't do anything. Had to leave the windows open to be bearable in the room.
Spacious rooms, very friendly staff, excellent location, comfortable bed. One elevator (of two) didn't work; the coffee was bad.
Friendly, helpful staff; great location, spacious room, well appointed and comfy. Overall good pic! Room too hot, useless thermostat, too much light at night. Bring a sleep mask
The Churchill was a delightful respite for this harried traveller. The staff was exceptionally helpful and friendly, the decor very pleasing, the room quite comfortable . All in all, my stay - though short- was very pleasant. I have no complaints.
Affordable accommodation with good access to Washington DC
I''m so glad, we where so lucky to find this place! across from the mall, is so close to take the train, that you can walk to it. but! no need for that, they have a shuttle that take you there, and pick you up. amazing! people working there. they are all very friendly. beautiful rooms that make you feel like you are in a home, beautiful terrace and pool. and the best! of course is the hot breakfast! one word. AMAZING! I have Nothing to complain about!
Excellent service. I ask them if I could make my check in before 3 pm (the official hour) because I was going to arrive at 9 am, and they had my room ready for that hour.
Comfort of the room Lack of phone service or free wifi.
The actual hotel was clean and updated, the staff was friendly and helpful. Overall the actual stay was great. Nice little happy hour offered at the bar. Valet parked my car for 1 night, and took it upon themselves to charge $50 to my credit card, plus a $17 convenience fee. No lot in the surrounding area exceeded $25 for overnight parking. I should have parked my own car. I feel that the hotel was nervy and rude to charge us double the going rate for parking - without notifying me. I felt taken advantage of, since we were already paying top dollar for a 1 night stay. The hotel was nice, but not that nice. I stay in DC all the time, but I may not return unless this problem is rectified.
The hotel is a beautiful place with excellent finishes. Everything was in great condition and high quality. The rooms were small, which in understandable given the location, but this was a double bed room so it seemed even smaller.
The staff Felt a bit hurried to finish our breakfast.
We were in a suite and it was spacious and nicely furnished. Most staff were nice. Great having a Starbucks in the lobby. Nice central location. The bathroom was small, especially the corner sink. There was no counter space. Front desk clerks were hit and miss. Some nice, some not. Concierge staff were great. The breakfast was OK, not great.
Location Horribly overpriced
Amaizing service with very friendly staff Beds and pillows were amaizing
The staff were very friendly and the hotel was beautiful. We'd definitely stay here again!
Great Location The breakdast was not good
I always had to ask for more towels. They did I not give enough.
I don't usually comment about hotel stays but was very impressed with this one. Hotel was like new and staff was very friendly. Rooms were quiet and comfortable. WE will stay there again. none
This guest did not leave comments about this hotel.
The room was large and the bed was comfortable. It wasn't real easy to get to but that seems to be the case all over the DC metro area.
The room No it was a great experience
The room was spacious, comfortable and clean. The breakfast was just okay.
The staff were friendly, placement for handicapped(use of walker) was ideal. Near parking and exterior door with the heated pool just across the hall. From the front desk(young ladies) to the African American pool attendant, most helpful and friendly. Well, we would have loved to stay longer, but budgets do restrain us.
The king bed was excellent quality as were the towels. The water wasn't warm enough on the top floor, construction next door is noisy for the time being.
Clean nice modern room Breakfast not suited for kids.