it is a 4 star hotel at the beach quite empty late in october. The beach is very clean and save even for little kids. Only 5 km from the center of Puerto Santa Maria and about 20 km from Jerez (20€ by taxi really worth to visit with its huge farmers markets !!!) swimming pool was closed like in all other hotels in October;-((
Staff were very friendly and location was brilliant Aircon was not v cold but it was ok
Good value for money.
It´s layed practically at the beach, close to the busy souvenir and bars/restaurants (during season!) street, nice big pool and garden, parking lot (plenty of space off season), dont know about season time though! Very friendly, lovely people, good food. Getting there through the town.... despite navigator! Stick to the bigger streets and dont let your navi get you through the lovely but mostly one way streets in the city center... you´ll find yourself circling a lot (nothing to do with hotel though). Hotel itself was busy even in off season. We liked it.
maybe because of the disco next door one had to endure a lot of noise during the night front office was not able to charge my Amex card (on purpose?)
Place is good, near to beach, K for visiting Cadiz. Free car park
The location and view were outystanding, there was a very warm welcome all our requests were met on the spot. It was all we expected
Very nice view to the see, comfortable room. Restaurant only served some menu for dinner; there was no a la cart choice to have dinner.
the staff were very friendly and helpful and the sea view was fantastic
Bra beliggenhet. Pene rom. Restauranten hadde forferdelig dårlig service. Maten var kald etter å ha ventet på oss lenge. Etter 1 og en halv time gikk vi uten å ha spist.
den fine restaureringen og den gameldagse stilen nei
- good standing and nice design
Quiet and clean Staff was a mighty cold although helpful
layout & facilities could be a little cleaner
We liked the layout of the apartment, the quietness and the area. We did not like having to pay 6 euros for the use of the indoor pool, in view of the price of the apartment. Some of the features in the apartment were old (fridge) or broken (safe) and had not been fixed/replaced.
Very nice apartment. The heated swimming pool is fantastic.
enviroment, flowers, garden, pool little expensive
Location and quietness, but most staff not to co-operative except two ladies trying to assist really. service has room for improvement.no internet connection in public place.access to spa only by extra payments. sun chairs packed away in evening but not easily accessible in the morning
Spatious rooms. The SPA is good but could be better. The included buffet breakfast was very good Many drawbacks here. Before going you should really ask yourself if there is a real need for going far from everything else and spend all this money. The apartments are big, but very poor refined. The hotel staff (low season?) is slow (30-40 min for a checkin/checkout) and poorly trained. The swimming pool is little but if you want to take a sunbath, be sure to have your spray for flies and mosquitos. Check carefully the door handles as you could be trapped in your bath for hours...
The staff provided excellent service and were always willing to help. Nice weather and great beaches
Apartment location & accessability to the swimming pool distance from main town
Nice hotel near the lovely beach. Fine restaurants nearby. Will be back.
Flott beliggenhet, nære stranden og sentralt. Veldig dårlig restaurant, her har de et stort forbedringspotensiale! Rommet var fryktelig røykfylt med dårlig ventilasjon.
1.Den vennlige betjeningen. 2. Romstørrelsen. 3. Renholdet. I omtalen på booking.com s nettsider står det tydelig at alle rom har privat balkong. Dette stemmer ikke. Vi så ingen balkonger, og kontakten med stranden var heller ikke som forespeilet ut I fra fotos.
Fantastisk hotell personal som hjälpe oss med alla våra frågor, speciellt Raquel :-)
Det var fin avstand til stranda, passelig avstand for å gå til gammelbyen, rommene var store og fine. Fin service av hyggelige og imøtekommende resepsjon. Det kunne være en tendens til røyklukt. Mulig det var noen røykfrie etasjer mens andre ikke var det.
Ligger bra til i gamlebyen. Bassenget på taket er ikke av god kvalitet. Var trengt, og de kunne med letthet ha utnyttet potensialet mye bedre. Som generelt i spania er ikke dette i vår standard et 4 stjernes hotell.
Tigjengelighet til gamlebyen. Litt vanskelig å finne.
Fin beliggenhet i forhold til resten av byen. Fine rom og god standard. Hadde en fantastisk tur! Nice hotel and good standard. Had a great week at the hotel. The hotel was close to the shoppingarea. Nei, fant ingen ting å være misfornøyd med. Nothing to report.
Hotellets plassering og personalet. mykere senger, fri inngang til for hotellets gjester.
Rent, Effektiv, Sentralt Kart for kjøring til hotellet, mye enveiskjøringer
The room was spaceous and the terras was very large. Also the location of the hotel at the marina was very good. Even for a new hotel there was already a lot of damage to various items. Although a lot of facilites were mentioned at the hotel, hardly any facility was open and the staff was ok but not overly friendly.
The room was great and the staff was helpful. Modern and clean and comfortable. Oddly, it seems like the prices were so reasonable for such a room because it's in some half finished development that was hit by the recession and simply never recovered. The hotel is great, and the surrounding area is pleasant and safe, it's just bizarre because it's a lot of rich people who clearly invested in this area then got rocked by the recession, so now all the rich people hang out next to half finished houses and their yachts (the hotel is literally a yacht club as well).
Wonderful the whole stay! Nothing
Great room with a huge balcony. In its class this must be about the largest room we have had as well. Easy to walk to the beach and a few local bars. We used it as stop over on the way to Portugal from Spain. Nothing worth mentioning.
The lady at the reception was absolutely charming. Very spacious room with 2 double beds and nice, comfortable bathroom. Huge terrace which overlooked the harbour. You could nearly touch the boats. We regretted to be able to stay only one night. We shall certainly go back. Although the room had been cleaned properly, the carpets and the sofa in the room look a bit "tired".
the most thing which i was wondered is silence and relax nothing
quiet location room was not vacuumed very well no balcony rooms overlooking harbour were better
Room wide and very clean Breakfast Some of the staff is not kind
The location is quite good to walk around the city. Too expensive for the quality of services. The room was full of sand and the staff took lots of time to clean it properly. There is no reason to pay so much for so bad service. breakfast was really really bad. And the prices rise on high season and it seem that the service quality decrease! Don't understand how is possible to charge 140 euros/nigh and have a so bad service! I don't recommend to stay on this hotel!
The service, the professionalism and the smile of the staff. They were very helpful and welcoming. we just checked the breakfast at the hotel and we found it poor in variety. we didn't have any there.
Good, central location. Anonymity if you wanted it. Staff helpful. Other residents slam doors late at night and voices/plumbing can be hgeard from adjoining rooms. but this is par for the course in Spain.
The hotel is conveniently located and very pleasant. Our room was well appointed and completely comfortable. There were several amenities that bumped the hotel into a significantly better than average experience. My only complaint is that it was impossible to take a shower without covering the bathroom floor with water. The half-door on the shower is ill-conceived and the seal at the bottom ineffective. Otherwise, we had a very good experience at Los Cantaros.
Rooms were lovely and was nice to arrive to a smiling face. Great location in regards to train\bus staion, and ferry, and restaurant and bars. The staff were effecient. The spa bath couldve been cleaned better. Breakfast was included in our price which was good because although it was not bad it was not exceptional and probably wouldnt have spent alot of money on it.
Friendly staff and central location. Lots of good restaurants and bars within easy walking distance Can be a little noisy due to tiled floors
We enjoyed our brief stay and mostly were keen to be near the port for the cadiz ferry - the hotel met this criteria for us. no
very well located, and a parking next door a litle bit noisy
Nothing wrong with this hotel Stuff was not friendly, the hotel looks kind of old, 10 euros per day parking for motorbike was too much,
Price/Quality ratio is perfect. Cousine is perfect. Spa facilities very good, the Ocean is the best. Strongly recommended.
The breakfast was excellent ! The buffet in the evening good ! They forgot to clean our room from one day to the other ! We paid a little more to have a Junior Suite, but that was waste of money. The room was also foolishly furnished.
It is close to the beach. Hotel staff was extremely poor. Everything is pay extra. Parking is terrible. Hotel food was plain and excessively expensive. This should be rated a 3-star at best, not 4-star. Choose somewhere else!
The room was reasonably large and had a balcony overlooking the pool. The services were terrible. The waiters and waitresses could care less about you. The food was dull, boring, and repetitive. Parking was problematic. Maid service was minimal and the room was not cleaned. I had to go asking for towels 2 times. The room key would not work. There were cats climbing on the resturant tables in the morning!
Cleanliness, Golf course and breakfast
I did not like anything. The room was dirty. It was a junior suite with a huge balcony but very unsecure (as the balcony was connected to the corridor by one side). The hotel was very noisy and the food awful. It has no direct access to the beach as other hotels. It is the worst hotel I have ever stayed at.Even 2 stars hotels are better than this one.
My room was spacious and really enjoyed the balcony. The Spa was wonderful. Parking was a nightmare. Staff was very unfriendly. Had many issues with room key not working properly. Layout of hotel was not user friendly at all.
We liked the room (comfortable and clean). There was lots of light and a nice view. The lobby area was nicely done. The bar at night did not serve any food.
location good staff very helpful and food ok long queues experienced for breakfast and dinner during weekend.
Very nice hotel Good location Parking possibility
We just stay for one night no
Great staff, very clean, very close to the beach, great value! It would have been nice to have a bigger variety at breakfast, but I really can't complain since it was free.
The room was comfortable and well air conditioned. When I got into my room, workmen were drilling next door for a good half hour. This continued a couple of days later. The hotel is a five-minute walk from the beach, but it's always too windy to go there and so there are hardly any people on the beach...so the hotel isn't what I expected. When I tried to book an extra night, the reception staff told me to use booking.com again...so I went elsewhere. The hotel is a good 45-minute walk from the main town centre of Puerta de Santa Maria and there are prostitutes touting for trade on that walk.
Very good restaurant with food at very reasonable prices.
It had a nice garden with a pool, and location was good - it was located in a residential area, so parking was easy, and the beach was just 15 minutes walk. The staff did not speak much English, and both quality and variety of the breakfast were poor, even for a two-star hotel. Besides, the isolation of the rooms was not good, we could here our neighbors very clearly (even though they were really not loud).
The silence and the surroundings
Very friendly and helpful bar/restaurant staff. Cheap room rates. Clean rooms. Awful bathroom facilities. Very thin walls, so pretty noisy. No natural light in the room. Couldn't get over to the other side of my room without climbing over the bed!
the bed, the lobby poor insulation, the buzzing noise from the main and other noise from various sources, like flushing, human activity etc. Breakfast was abysmal.
Stayed for a business trip. Basic facilities, nothing fabcy but all that you need for business trip. Clean, close to the beach and relatively cheap when I booked. They gave me a room looking at the back so no nice view but quiet. Most of the staff could hardly speak english. No wifi in my room, had to go to the lounge to check my emails. On the website on booking.com was saying "air shuttle" but this refers to the public bus service (which takes almost 2 h for a 30 min drive), not a hotel service!
Proximity to beach - whilst easy to get to the old town via bus. Decent breakfast included Surrounding area is a bit grubby.
reception, helpful staff, wifi cafe bar only open mornings
The Hotel was very well situated the staff particularly at reception were very good and helpful a bit on the pricey side but other than that very good
friendly staff and hotel was clean, well maintained and cosy. No choice for breakfast. Coffee not hot and hotel was in location surrounded with shops but few restaurants and bars near to hotel
The orange juice and nice people. The breakfeast: the bread wasn't good. The room's view.
The hotel staff was very kind and helpful
There is linked car parking space within 100 metres and buses pass directly in front of the hotel heading for the city centre. Like many continental hotels there was no kettle in the room. As a Brit I would really appreciate that facility.
Only stayed one night but it was convenient, comfortable and clean - and the receptionist spotted it was my birthday and wished my happy birthday!
Spacious and clean. The staff was very helpful especially at the breakfast. Difficult to find even with a GPS.
Clean hotel, lovely staff, nice sized bedrooms, relaxing pool area and great location -very close to the beach.
Excellent attitude and very helpful staff. Very quiet relaxing atmosphere. Very spacious rooms.
interesting building design very helpful,kind, pleasant staff.the hotel was exceptionally clean. no
made to feel at home ,and we where important to the staff no
The staff were extremely friendly and very accomodating. We were travelling with two small children and it was an ideal hotel for us with plenty of space in the bedroom, with a fridge and hob also in the room. A very enjoyable stay.
Very impressed by the interior, good information from the reception, good rooms, View from the balkon good be better, good breakfast.Easy acces to main roads. View from the balkon good be better,
The quiet residential area where the hotel's situated, very close to the beach and the promenade. Quite a stroll away from the centre and difficult to access if one doesn't have a car.
Very helpful staff, room design. Not really a dislike, but travellers should be made aware that English is not spoken by staff at this hotel. The staff made every effort to assist and we got by with a little "spanglish"!
Friendly staff No facilities for making tea or coffee in the room. Although describded as an apartment hotel many rooms are no equiped as apartments. The hotel is nearly impossoble to find