Vil du lagre som din permanente valuta eller kun for dette besøket?
rooms a good size equipped with some nice home comforts & breakfast was excellent with a good variety!!i come every year in april on a golf trip and always recommend the hotel like i said i come every year on a golf trip,this time ibrought my partner and thought it ridiculous i paid £179 for the room and to have 2 single mattresses pushed together!!surely for that price u could expect a proper queen size mattress?also i wouldnt expect to pay £9:55 for a lager and long vodka on george street in edinburgh let alone in a hotel on the outskirts of st andrews
Lovely views of the North Sea and presumably great golf courses. My suite was quite large and pretty comfortable Mostly disliked the atrium which by its design and its decor made it feel like a second tier convention hotel. Compared to its closest competitor in town, the Old Course, the Fairmont was decidedly lacking in style and distinction. The common rooms (restaurants, bars,...) have no character or luxurious feeling to them.
The location, the view, the warm welcome, the setting, the atmosphere, the cleanliness, the breakfast was phenomenal, the treatment, the morning checkin aka 945am!...given our initial introduction to Scotland in Edinburgh, it was the perfect way to turn our 2nd day of our honeymoon around! thank you thank you thank you.. nothing...
My husband and I booked this hotel as a romantic weekend away, and we were not disappointed. The staff at this hotel were excellent, not one member of staff passed you by without saying hello and asking how you were, including the man transporting luggage and a hotel engineer who shared the lift with us. This hotel was pure luxury, rooms spotless, large bed and very quiet so got a great night sleep. The views from this hotel were also stunning. There are a few bars and different eating places, breakfast was great, huge selection both mornings. However, I was not overly impresses with evening meals, not enough choice and I sent two thing back to the kitchen, this is what let this hotel down, the rest made up for it and I would return. Not enough selection for dinner, what I did order had to be returned to kitchen. (Greasy little crispy things, that claimed to be beefeater fries, and a pasta dish that was completely bland). Staff though were very apologetic and could't do enough to try to rectify it.
Hotel facilities are excellent and staff were very friendly and helpful. A great place to relax !
The valet car parking was excellent with very friendly staff The spa was hugely disappointing for a luxury hotel and the dining room lacks any atmosphere.
The staff throughout hotel and venues we're incredible. Air conditioning was not working.
Upgraded room when staff heard it was our anniversary.....poll/sauna/jacuzzi were excellent.......breakfast very good and great selection
The bedroom was very well appointed and very comfortable. We had a problem with the heating system which was resolved easily by one phone call. I didn't like the restaurant's position in the atrium. As a result, we didn't consider eating in the hotel and would not do so if we relurn in future.
Thoroughly enjoyed my stay. Felt it was a bit pricey, but you get whatyou pay for.
99% of staff excellent. Ambience and facilities excellent. Limited menu choice in 'Rock and Spindle' and 'Kittocks Den'. Check out member of staff somewhat surly - didn't even ask after 4 nights if we enjoyed our stay!
Staff very accommodating
Everyone was so friendly and the place was so clean and smart and everyone wanted to help.
I enjoyed it as it provided an easy going relaxed atmosphere.
Great rooms and golf views. Location is perfect. For some reason I had rotting fruit in my room. Big oversight.
The room was lovely and the view was excellent. The staff could not be faulted. Nothing.
Location. Service standards. To charge an additional £20 for use of the hotel pool is petty and left a feeling that someone has got this aspect very wrong. To vaguely blame a "world-wide charging strategy" made this money-grabbing scam even harder to swallow.
Room, view, staff, dinner and spa/treatments were all excellent Room (suite) air con was not working probably resulting in the room being very hot all night!
Wondered the streets of St andrews, enjoyed the spa, and our lovley room - relaxed
The spa, the comfortable beds, huge bath, the spa, dinner, and champage cocktails
Everything was faultless. Couldn't be faulted.
From check in to check out the hotel ticked all the boxes. We look forward to repeating the experience.
The bedrooms are spacious
Food and atmosphere. Location was good too. Round pin plugs meant I could not charge my phone
staff were very helpful and the hotel was great value and use of leisure facilities was great nothing
The room was immaculate with wonderful views over the city. Staff are exceptionally helpful and pleasant. Excellent meal in restaurant. Spa easy to access and good surroundings.
kindness of personel, view from room (317) and overall look and spirit of the Hotel. Cleanliness of bathroom (black spots in corners of the shower) + state of the painting on the walls and closet doors in the entrance of the room. Rooms could also use a minibar.
Its very central and a lovely location on the quay in Dundee. Hotel is quite modern rooms are clean and well appointed. Bed was a bit soft, bits of the hotel such as corridors are a bit tired round the edges.
In my type of work, I travel a lot, and have stayed in many different hotel chains. The main thing for us was the very clean and well kept room which was furnished to a high standard, we also had a great view of the Victoria dock. The health spa and gym facilities are excellent. I will certainly recommend this hotel to my friends and if I return to Dundee in the future, I will choose to stay in this hotel.
Lovely hotel, rooms very chic, comfortable and stylish. Excellent Facilities, great view over quay, and nice central location, highly recommend this hotel to everyone.
The room,Service,The Staff,Luxury,
Best value for money on our recent trip
Service at the bar was poor. The meal in the restaurant was excellent but the service was rather slow at times.
Superb location and atmosphere within the hotel The officious restuarant greeter
Location is fantastic. Lovely Scottish jackets Broken bed! Water board decided to dig up the road outside our room at midnight which wS annoying for 90mins
Upgraded to a suite with great views over the golf course. staff very helpful. Breakfast was fair but was a bit cold on the first morning. Heating in our room could be warmer.
Location, friendly staff, luxury room
The staff and the hotel in general were excellent
Staff attentiveness and willingness to help
Relaxed atmosphere, proximity to town facilities, view of St Andrews Old Course and beach area. Initial double room given was rear of hotel, dark and had a view of walls. Had to change, could only get twin, but view was excellent.
location of hotel room extremely hot
Next to Old Course
Excellent food Noisy lift
The view from our room onto the front was beautiful
Comfortable and welcoming room. Nice toileteries and good to be provided with a bathrobe.Hotel was quiet - no noise could be heard from adjoining rooms or from outside. Clock had not been changed, so we were 1 hour early for dinner!
Everything was excellent
The view, the size of room, the room facilities, the confort As expected the bar prices were a little high, otherwise no complaints
Hotel is only 100 yards from the first tee of The Old Course, and looks out on St. Andrews Bay.Great Location
Very friendly staff- heating was excellent in exceptionally cold temperatures.View was excellent overlooking the sea.Room was very pleasant but could do with updating the windows due to a few draughts. We stated in this hotel for two nights but on the second night we were unable to even get close to the cocktail bar due to the huge number of students who seemed to "take over" the hotel plus the bar under neat the hotel.
the location was fantastic as was the staff at the hotel. Very young staff but very customer focussed. Give that St Andrews is by no means modern it was nice to stay in a hotel that was. refreshing the mattresses were uncomfortable and needed changed.
convenient location was important
staff,decor and an excellent breakfast very noisy at night as our room was above bar.
A complete, totally beautiful hotel. Staff was best of best. Gorgeous facility and only 1.5 miles from St Andrews and about 8 from our friends. This IS NOT a criticism, but perhaps a suggestion. IT was warm in Scotland. Rooms were really warm even with fan. As in Europe all over, they just have a comforter. It might be worth having a sheet on each bed so the comforter can be removed.
The staff where very helpful and accommodating to all requests. The garden at the back was excellent to relax in, in the evenings
Cleanliness of the room,excellent choice of breakfast and friendliness of staff. Poor shower
Hotel Staff Hospitality
I loved the location as it was in the centre of the town and it meant once we were parked up that was it and everything was on our doorstep.
Excellent breakfast first day real kippers, second day kippers were of the frozen kind but okay very small en suite shower room
Location - straight across the road from church where the wedding was that I was attending. No car parking. I had to keep circling until a space became available. Room was not very soundproof.
It was close to the university Room was cold when we arrived at around 6pm and no hot water. Pillows were very flat and uncomfortable but the beds were fairly comfy.
Receptionist very friendly and helpful No place to sit and talk after 11pm, as bar and other rooms were looked up
Steps from where the bus dropped us, a block from market st., two blocks from university admissions, the castle and cathedral, the perfect location. The staff ware great.well maintained and clean. Great breakfast - try the haggis. A bit Expensive
Friendly relaxed staff Shower pressure could have been a little better
Likte aller best treningsrommet. Fint å ha muligheter til gode treningsmuligheter når jeg bor der såpass lenge (2 uker) Svært mye støy i radiator/vannrør. Fuktskader på vegg og generelt fuktig inneklima. Vanskelig å finne sunn mat til frokost og ellers i menyen.
Hotellet var greit. Rommene hadde enkel standard. Rent og pent. Personalet ytte god service. Restauranten; fantastisk god mat og utmerket service.
Excellent facilities in good location Nothing
The best thing about the stay was the fact that the car park was adjoined to the hotel. The shower was great also. I was disappointed not to have more than one towel in my double room. I was disappoined not to have enough coffee or any shortbread in my room.
Location, hix brand, you know the standards None
Very clean and fresh Good sized rooms No stool in disabled room toilet to sit at sink. No instructions on how heating system worked. Faulty lights in communal toilets had not been fixed for over a week. Toasters very slow to brown. Fresh juice machine not refridgerating.
Good value hotel in a good location Initially overcharged on the internet deal quoted - later rectified Adjoining rooms with interconnecting door are not well enough soundproofed
The shower was great, good location made it easy to find
Room was extremely clean, all facilites well maintained and staff were very poilte and helpful. Breakfast can be difficult to get seated as no seating plan and if all guest arrive at same time, then tend to have to wait for seats and also for the food items to be replenished.
Easy access staff friendly and willing to help Better facilities in bathroom bed was a bit small enen though im average height more coffee satchels
In the centre of town,so handy for shopping and restaurants.
Food was exellent value 4 money Not enough parking places
Cosy atmosphere and relaxing environment. Complimentary glass of wine and bathrobe were not expected but very welcome. Staff serving the morning breakfast was not very attentive.
friendly, efficient staff and excellent food - breakfast, high tea (up to 7pm) and bar snacks (up to 9pm) are are as good as you'll get. Formal a la carte menu very good but expensive. Reception staff and restaurant staff outstanding. Bar area very informal and enjoyable, relaxing with helpful, attentive staff. Bar prices (including meals) very good. Stayed in a twin room with my son. Room clean and functional but dated with tiny TV. Bathroom very dated. Beds were small singles and very, very soft/squeaky mattresses - the beds would be the main reason I would think twice about returning. Also at £88/night B&B for a twin room I think the hotel is a bit overpriced - £75/night would be about right.
We only stayed the one night and found it to be a nice clean and friendly hotel with staff only too happy to help you. We eat out in town but if we stay again we will eat in as the food looked great and the smells from the restaurant were mouth watering. Breakfast was fantastic with plenty fresh fruit and a large fry up if you wanted it. We were woken up at just after 6:30 with a constant drumming noise that lasted around 20 mins, spoke to staff and was told they were having problems with heating system and they could not apologize enough and hoped it didn't spoil the stay. Have to say it did not as we have a young son who gets up at that time most mornings anyway. We were aware of the traffic noise when we first went to the room but what do you expect from a hotel in a town so no real problem.
THe staff were excellent as was the food. Leisure facilities for changing were poor as was the fact that there was no attendant overseeing the pool or 'mini' gym.
Every single member of staff was polite friendly and helpful. The food was excellent and the facilities perfect. We felt relaxed and would definitely return.
Nice family atmosphere