We liked the fresh design of an the hotel, and the view of the room. The 'fine cuisine' of the restaurant isn't that fine, quality not the best. We were served by very unfriendly waiters. In the bar of the hotel, same service than in the restaurant. It's a pity, because, that takes the charm of the hotel.
relax, enjoy, wellness
The hotel design is nice also the rooms are large and nice. Location is very good for Sermione and Desezano tours on Garda lake. Breakfast is great. Although we didn't have time for relax at the pool the pool looks great. Balcony was full of insects.
very quiet and peaceful hotel gives comfortable feeling the bar was very poor and was not any entertainment. there is not enough decoration
Nice design, comfort
Hotellet lå fint til midt mellom to mulige " byer". Fint utgangspunkt for sykkelturer osv. Gratis sykkelutleie, Bra. Stille og rolig. God frokost og middag. Burde ha oppvarmet svømmebasseng ! Da hadde dette hotellet vært topp. Oppvarming av bassenget !
Fredelig og rent. Sykkelutlån var genialt med tanke på beliggenheten. Det er faktisk et stykke å gå inn til Desenzano by.Vår italiensk er begrenset, så det hadde vært fint om man kunne kommunisere på engelsk. Men alle var høflig og smilende, så det løste seg stort sett. Hotellet kunne gjerne servert enklere middag. En 3 retters er ikke alltid det man ønsker seg etter en lang dag. Hotellet ligger for tett inn på nabo blokken slik at man hver morgen ser rett inn i vinduene til de som bor der. Det er sikkert sjenerende også for dem. Kaffe er viktig, spesielt om morgenen. Å stå i kø ved en kaffemaskin som bare serverer noen dråper Espresso er ikke for oss nordmenn som er vant til store krus. Så, ta med en vannkoker og en press kanne - det skal vi huske til en annen gang.
Vennlig og korrekt betjening. Rene og trivelig rom og fellesarealer. Godt utvalg av fasiliteter.Garasje.Gratis lån av sykkel. + alt annet..
helpfulness of the staff not applicable
really very nice staff.
We enjoyed the pleasant attitude of the stalf My bed in particular was rather unconfortable. The room was a bit small for a tripple room.
the staff was good and helpful. giving tips and guidance walls are too thin, so noise from neighbouring rooms could be heard easily
Room was very large by European standards. The staff was extremely helpful. Good breakfast in the morning.
The friendliness of the staff, the feeling that nothing was too much trouble and the really warm welcome. The excellent position - for visiting our daughter who lives in Rivoltella. This was another factor in our enjoyment of the hotel.
the staff were very friendly and tried nto help us as best they could. it was also wonderful to have the staff speak good english no
The Hotel was fantastic, the staff were very hepful everyday. They gave good tips of getting to the best places and sites.
View from the room.
It was totally relaxing. Mainly older guests. No children.. Very friendly and helpful staff especially at the reception and pool.
The location of the hotel was ideal, directly on the lake and free parking for hotel guests, as well as free minibar The receptionist (Barbara) put us into a inferior room to the one we had booked and was extremely reluctant to change it - the remainder of the hotel staff were good.
The exellent location -very close to historical Sirmione, very very beatiful view, thermal pool, not many people, polite and professional staff ... I have great pleasure stayed at this hotel 2 times and i am planing to stay there again.. very convenient to combine business trip to Milan with 2-3 days relaxing on the lake Garda Nothing
old fashioned but wiyout any special cachet
Our favorite hotel in the World to date. Wonderful location, room, food, staff. Quiet swimming pool. Wonderful tables for breakfast and dinner, right by the lake. Peaceful. Free minibar and parking. Wonderful town to explore. Food fantastic with good range of local ingredients and wines. Can't wait to go back. Shame it is such a long drive from the UK! ;-)
As well as being very well looked after, the staff worked hard to make sure our stay was without any hitch.
Romslige rom og balkong med havutsikt. Gratis parkering. Basseng på taket med flott utsikt og servering av drikke/mat ved bassenget. Uteområdene bar preg av slitasje og meget dårlig vedlikehold. Teppene i gangene var skitne og slitte.
Personalet og service - innstillingen Dette er andre året jeg bor på hotellet. Hotellet burde nå pusses litt dersom de ikke vil miste fire stjernes status
Fint familie resort. Eneste minuset var avstanden til sentrum
god service, fine områder for barn synes det burde være bedre tilbud ved swimmingpoolen, åpen kiosk, salg av badehetter som er påbudt der, også sent i sesongen
Et greit hotell til en rimelig penge. Veldig hyggelig ved pool-området. Bra utvalg i lokal butikk.
Perfekt for småbarnsfamilier, alle ønskelige fasiliteter. Bra med airconditioner inkl i prisen. Caravanene hadde alt for små senger og det krydde med edderkopper inne.
Det var veldig bra underholdning til både voksne og barn.
Veldig hyggelig personell på hotellet,ble møtt med godt humør og god service.Ligger velsig sentralt til i Sirmione,kun få meter å gå tit nærmeste resturant. Fikk også mange gode tips om utflukter ,resturanter etc. Liten spisesal. Litt mye syøy fra gaten på morgenen.
Very exotic placement inside the castle of Sirmione Better parking facilities if that is possible within a very small, nice, exotic and cosy place.
Fin beliggenhet, rene rom, veldig hyggelig betjening Kronglete å kjøre til, man må gjennom gamlebyen med trange gater og masse folk. Park.plass er ca 300 meter forbi hotellet. Veldig enkel frokost.
they offer us half board accomodation for three persons .but the price is for two persons only breakfast.very good price! thanks them !
The restaurant Location too distant from the delightful Sirmione Town. Holiday camp setting/image. Not ideal for mature travellers
Swimming pool Too far from the town and no atmosphere.
The hotel is not so suitable for demipension. The timeschedule is only for one hour.
Good location, rooms are very clean
The staff was very frendly and helpful. Location was good, out of turisty area of Sirmione. The very small bathroom and the fact that there were no bathrobes or slippers offered. Not having any posibility to acces the Internet was a minus as well.
got un upgrade on room and children were not charged. nice swiming pools and small open air area dedicated to children. parking place offered for free, whic a rare thing in italy. shuttle service to center of sirmione was not running frequently staying most of time idle at the parking
Front and back green and well designed gardens. Pool. Spaciousness of hotel. Attention to detail in bedroom and bathroom. Proximity of town center and bus stop if needed.
Staff were very friendly and helpful I didn,t realise that the family rooms had bunk beds in them.
hotel staff were very helpful and polite.The rooms were excellent.The location was brilliant only a short stroll to the lake.
High standard furnishings and very clean. Very friendly and helpful staff.Nicely situated, pleasant grounds.
The hotel has beautiful garden which from was own entrance to our familyroom. The room was big enough for 4 persons. The pool and the pool area with beach chairs were lovely. Take into consideration, that the pool is so deep, that children without ability to swim can not swim without help of parent. Breakfast was ok. The location of hotel was brilliant. The parking area was good. Recommend. Our refrigerator (liquor cabinet) was off, when we arrived - evidently by accident. It taked over a day that we could storage cool drinks and snacks for children. Also in the bathroom some of the "beauty care" boxes were empty when we arrived.
The staff were friendly and helpful, The pool was clean and so in general was the hotel. Mainly frequented by couples, though a few family rooms in the garden annex The rooms are a bit dated and the mattresses need to be changed as they were very saggy.
The staff couldn't have been more helpful and friendly and the pool was lovely. Breakfast was excellent. Rather noisy outside with the busy road but quiet in the room with the excellent double glazing.
Wonderful food, friendly and helpful staff. The room was lovely - clean and well maintained. The view of the building site :) but then, I wasn't there for a holiday, and the workers weren't overly noisy, or early starting/late finishing. The only other suggestion I'd make is to have tea/coffee facilities in the room.
Lovely pool and solarium. Very friendly and helpful staff Bathrooms need updated. Our sink was cracked.
There was nothing special about this hotel that made it memorable. Staff were very friendly is about the best thing I can say about the hotel. Rooms were also quiet. Room was quite small. Wireless internet connection did not work. Pool area was noisy and not very relaxing. Food was expensive. If underground car park was full then there was very limited parking around hotel.
Great service at the reception, very helpful staff, the bikes were great as the location was a bit of the centre.
comfortable facailities inaccessibility would only recommend to car users
The swimming pool is good, the room was clean and it is nice to have a restaurant at the hotel The room was tired and out of date, the mirror was broken and taped, there were few things in the bathroom which were broken etc. The location is not good, you can´t walk to the main attractions and the view of the lake is almost non existent. The hotel is located close to the main traffic route and you hear the traffic when you are at the swimmingpool.
The people/staff were great, the pool was very nice and clean, the restaurant was very good, and the location was a good base of operations. Wooden parquet floors in the halls were noisy when people entered during the night and early morning, but were good for ease of maintenance/cleanliness.
Very spaceous rooms, clean and comfortable, 5 minutes by car to Sirmione center. Big & free parking at the hotel. No elevator to the 2nd floor.
Location important to Terme di Virgilio. Bed was terrible, lots of noise from cars on the street. Waiters were not friendly. Very bad experience. Will not stay there again.
The hotel ahd an excellent restaurant. And was in a good location
Hotel staff was friendly and helpful. The rooms could be cleaned more properly, towels and beds were ok but the floor was not cleaned at all. Breakfast was continental, it was not possible to order scramled eggs or sausages. We appraciated very nice and clean swimming pool in the garden.
Good room. Poor breakfast. The restaurant is popular with visitors due to its size and easy car parking location, but the quality and cost of the food can be easily beaten by hotels and restaurants in the near vicinity.
Excellent swimming pool, friendly staff, modern room w. balcony and firm beds, good restaurant in hotel, free bicycle loan, close to Sirmione and Gardaland, family-oriented hotel. Pillows needed to be washed badly + traffic noise at pool.
-det var en hyggelig atmosfære, det var rent og velstelt. På henvendelser fikk man ordentlige svar.
Meget vennlig hotellpersonal
Hyggelig betjening. Greit hotell. Feil opplysning om at det var transport fra flyplass.
nice and close to the city centre
Very relaxing stay
The hotel staff were very friendly and helpful, the room was both very clean and modern, as well as having a nice view of the Lake. Walking to the historic centre was easy, although free bikes were available as an alternative. Breakfast options were great and the patio breakfast area provided a very relaxed feel and view of the lake. A great choice in my view. Not applicable
Use of courtesy bikes, views from room, beautiful pool area
Well equiped, nice designed and very nice position. Perfect swimmingpool.
my husband & I spent only one night at the yachting for our 32nd wedding Ann the evening was fantastic we are planning to stay again some time in sept too all the staff thank you again
bicycle free of charge, swimming pool empty bar, near to the main street, poor breakfeast
staff speaking english and very kind,location,food,view,great clean room nothing bad to say
The staff were very competent and friendly
Location and view. The rooms are very nice A/C was not cooling good
good service, friendly staff with addition of charges for baby cot and breakfast total cost was quite high but we do realise lake garda is a relatively expensive area
Waterfront location, good free parking, large choice of restaurants near by Outside noise Saturday night.
The hotel was well kept and had charm, central location and helpful staff. Coffee was not good, which you would expect being in Italy.Breakfast could be better.
The staff and the location The breakfast which was poor and the management who were rude
very near to the center car park is not according to the standerd
The staff at the hotel were absolutely fabulous - the guys on the reception were particularly great.
Beautiful location, Hotel was right on the waterfront and serviced by great staff.
position and facilities
Helpful and friendly staff, warm, clean rooms, good variety of food at breakfast good location
Hotellet lå perfekt til nesten midt i sentrum, 1 minutt å gå til havnen, restauranter og shopping. Et perfekt utgangspunkt for utflukter rundt Gardasjøen. Personalet var meget hyggelig og hjelpsomme, Rommet var rent, pent og hadde bra standard. Kan trygt anbefale dette hotellet! Dårlig lydisolering på rommet, så man hørte godt lyder fra gangen og andre rom, men det var ikke noe stort problem.
Stedet i seg selv var bra. Betjeningen viste ikke den serviceinnstilling som jeg forventet meg.
Det fine rommet, utsikten, bassenget, den rolige atmosfæren er fortsatt veldig fornøyd, kommer ikke på noe
the room was fine and comfortable. There was plenty of bikes available free of charge. The presentation of the hotel at the internet and the photos did not accurately present the hotel. The hotel is located by a busy road, next to a large parking area for a supermarked, the rooftop pool was much smaller than what we expected and quite worn. No charm and quite busy.
Fin beliggenhet rett ved Gardasjøen og kort vei inn til Sirmione. Koselig rom, frokosten bra. nei
Det er et koselig hotell med en fin beliggenhet nært Sirmiones sentrum. Veldig avslappende atmosfær. Passer godt for å ta en avslapningsferie.
Jeg ble veldig skuffet over at et komfor- rom, i høy prisklasse, har vindu mot en svært trafikert gate.Balkongen kunne ikke benyttes. Frokost-terassen virket sjuskete. Betjeningen var svært lite i møtekommende.I hagen gikk ender og svaner , du måtte se hvor du satte bena, grunnet møkk. Hotellet må renoveres, betjeningen må skoleres i kundebehandling
Venlige personale som ville at vi skulle trives. Særlig hun mørke i frokostbuffeen var meget hyggelig og behersket en vanskelig situasjon da kaffekokern sviktet. Fiskerettene kunne vært mer tilberedt på "skikkelig vis" Men vi er nok mer vant med fisk av høy kvalitet så vi unnskylder dem det.
Hotellet hadde en flott beliggenhet i Sirmione. Nærhet til alle faciliteter. Stillle, vakkert parkanlegg, fine bademuligheter basseng og sjø. Hyggelig frokostsal med godt utvalg. Betjening hjalp til med utflukter. Vi hadde en høydare med opera forestilling utendørs i Verona. Lunsjtilbudet var meget begrenset. Vært en fordel om restauranten var mer tilgjengelig.
Ypperlig service fra hotell personalet. Fantastisk fint og stort hotellrom. Vi lå på et superior room, men betalte for et double room( dette grunnet god service fra personalet). Dette rommet hadde stor balkong med utsikt mot sjøen. Hotellet hadde også et utrolig fint basseng med tilhørende fint uteområde. Vi var fornøyd med absolutt alt. Og dro derifra veldig fornøyd.
Veldig hjelpsom og hyggelig betjening , fint hotel , bra beliggenhet for utflukter til Gardaommrådet.
Bra hotell personale,rene fine rom, rene bad,god frokost,pent basseng område,veldig greit å ha med seg ungdommer,de har 3 manns rom. Hunde vennlig hotel...:) Stue pikene var veldig vennlige og imøtekommende.Gratis parkering i kjelleren og ute.Topp beliggenhet. Nei, kommer ikke på noe.
Kort avstand til sentrum,stor parkering.fin uteplass ved bassenget.
Supert, lekkert og moderne hotell i en hyggelig by ved Garda sjøen, nydelige hotellrom, stort svømmebasseng , flott variert frokost med deilig kaffe,(ikke automat) Veldig hyggelig betjening over alt. Desenzano fin by med masse muligheter for shopping, båttransport på Gardasjøen , tog til Verona og Venezia.Her kan du glemme leiebil og bare bruke tog/buss/båt. Har bare possitive opplevelser.
Flott rom med stor fin solterrasse. Bra utvalg til frokost. Kunne godt vært litt nærmere resturanter/ sentrum, men det gikk greit å sykle dit. Veldig fornøyd. Bor der gjerne igjen. Fam. på fire. Mye edderkopper
Sentralt i forhold til tog og og fly. Vakker natur. Vennlig personale. Supermarked 50 m unna. Topp utvalg i frukt, grønnsaker , vin og matvarer.Nye, romslige leiligheter. Personale bør kunne gi bedre informasjon om blant annet busstider, ha gode turkart tilgjengelig samt ha bedre sykler til utlån.