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the curtains in the rooms where ripped, the bathroom floor was dirty. you should also tell the clients when they book lake view, that there is a street inbetween and it is better book the side to the pool. the spa was very good, but on Sunday, there is now service, no candles lighted. the front office staff depends on the time of the day. the evening staff was very rude, the night receptionst nice and in the morning nice too. view street inbetween the lake and the hotel, bathroom floors, curtains,
Everyone was friendly & helpful & this helped us relax as we had not been to Italy previously. No kettle in the room was my only bug bear
Room clean, reception staff friendly and helpful. Services ok and the breakfast good. On site parking was an asset as it is located some distance from resturants. The bar staff were not attentive and non existent, we were completely ignored and left after waiting some 10 minutes for service. There was only 4 other patrons in the bar!!
location between sirmione and desenzano, swimming pool, terrace overseeing the lake, free parking , very helpful staff. internet too expensive (9 euros / day) , a little bit of noise coming from the road.
The staff were very helpful and friendly. The hotel was quite isolated so had to travel everywhere by car or other transport.
Providing having a car the location is excellent to discover Lake Garda, Milan, Verona and others like Venice. nothing
comfortable room in a hotel away from the main tourist areas of lake garda. . Very isolated hotel (no restauarant in hotel) no bars or restaurants near by. If you dont have your own car transport to the most popular areas on the Lake is very diifficult. The hotel advertises a shuttle bus which only runs 3 times a day at times that suit the hotel and not the guests who may want to catch ferries on the Lake at the best times
pool very nice quite near road
Hotel was excellent - very clean, confortable, and super staff
The room was immaculately clean and we had a good sized balcony. The Reception staff were extremely helpful and friendly whenever we asked for any advice or directions. The hotel did not have a restaurant - only served breakfast. We found this a bit strange as there were no restaurants within easy walking distance. No tea/coffee facilities in bedroom which would have been appreciated.
The hotel design is nice also the rooms are large and nice. Location is very good for Sermione and Desezano tours on Garda lake. Breakfast is great. Although we didn't have time for relax at the pool the pool looks great. Balcony was full of insects.
very quiet and peaceful hotel gives comfortable feeling the bar was very poor and was not any entertainment. there is not enough decoration
Nice design, comfort
We liked the fresh design of an the hotel, and the view of the room. The 'fine cuisine' of the restaurant isn't that fine, quality not the best. We were served by very unfriendly waiters. In the bar of the hotel, same service than in the restaurant. It's a pity, because, that takes the charm of the hotel.
relax, enjoy, wellness
Flott rom med stor fin solterrasse. Bra utvalg til frokost. Kunne godt vært litt nærmere resturanter/ sentrum, men det gikk greit å sykle dit. Veldig fornøyd. Bor der gjerne igjen. Fam. på fire. Mye edderkopper
Sentralt i forhold til tog og og fly. Vakker natur. Vennlig personale. Supermarked 50 m unna. Topp utvalg i frukt, grønnsaker , vin og matvarer.Nye, romslige leiligheter. Personale bør kunne gi bedre informasjon om blant annet busstider, ha gode turkart tilgjengelig samt ha bedre sykler til utlån.
very near to the center car park is not according to the standerd
Helpful and friendly staff, warm, clean rooms, good variety of food at breakfast good location
The staff and the location The breakfast which was poor and the management who were rude
good service, friendly staff with addition of charges for baby cot and breakfast total cost was quite high but we do realise lake garda is a relatively expensive area
The staff at the hotel were absolutely fabulous - the guys on the reception were particularly great.
position and facilities
Beautiful location, Hotel was right on the waterfront and serviced by great staff.
Waterfront location, good free parking, large choice of restaurants near by Outside noise Saturday night.
The hotel was well kept and had charm, central location and helpful staff. Coffee was not good, which you would expect being in Italy.Breakfast could be better.
Fantastisk beliggenhet ved Gardasjøen. Kort gangavstand til sentrum av Desenzano del Garda. Et helt ordnært hotell, ikke noe 4-stjerners hotell etter vanlig kriterier. Frokost under standard.
Meget trivlig hotel rett ved vannkanten, Gardasjøen. Hyggelig personale. Kort gåavstand til Desenzano. Kan anbefales.
beliggenheten helt inntil garda sjøen var fin og flott utsikt over sjøen. 5 min gåing inn til butikker er byliv, et rolig og trivelig hotell Personalet kunne vært bedre i engelsk, turist info utover transport må du finne andre steder.
Fin beliggenhet både i forhold til nærmeste sentrum og hele Gardasjøområdet. Gode parkeringsmuligheter. Kort avstand til resturanter.
Hyggelig og rent hotel med kort vei til sentrum. Stor veranda, God frokost. Svømmebaseng. Gode togforbindelser videre.
Well designed hotel. A beautiful terrace with the lake view. Well maintained garden. Small but nice pool. Parking. Good location from which you can reach all interesting places on the lake. No dinner is served at the hotel and there is no restaurant in the walking distance area. The hotel restaurant is only for special events. It was a wedding party just below our room and it was quite noisy. There were not enough AC adapters for mobile phones and laptops.
Excellent hotel. Staff were lovely, food great and it was extremely clean and easy to find. Great position on the Lake with fabulous views. Best hotel in the area! We loved it.
the location is good and nice, quite as well, on the lake, private car parking the furniture is old, u have to take the luggage your self to the room, the breakfast is not variable, the wifi signal was not reaching my room, air condition is not excellent.
It has a very nice lake-view from some rooms. The staff is very kind. The breakfast was very good. WLAN Internet acces works only in the lobby and NOT in the room. :-( This was not mentioned in the hotel description.
it was quite familiar and the view to lake Garda is great. the room to the streetside are to loud because of the traffic and the tripple rooms are nerrow
Kindness of the staff, big room with balcony, position of the hotel, lot of vegetation surrounding the hotel building Small bathroom
Front and back green and well designed gardens. Pool. Spaciousness of hotel. Attention to detail in bedroom and bathroom. Proximity of town center and bus stop if needed.
The staff were friendly and helpful, The pool was clean and so in general was the hotel. Mainly frequented by couples, though a few family rooms in the garden annex The rooms are a bit dated and the mattresses need to be changed as they were very saggy.
There was nothing special about this hotel that made it memorable. Staff were very friendly is about the best thing I can say about the hotel. Rooms were also quiet. Room was quite small. Wireless internet connection did not work. Pool area was noisy and not very relaxing. Food was expensive. If underground car park was full then there was very limited parking around hotel.
hotel staff were very helpful and polite.The rooms were excellent.The location was brilliant only a short stroll to the lake.
Lovely pool and solarium. Very friendly and helpful staff Bathrooms need updated. Our sink was cracked.
High standard furnishings and very clean. Very friendly and helpful staff.Nicely situated, pleasant grounds.
Wonderful food, friendly and helpful staff. The room was lovely - clean and well maintained. The view of the building site :) but then, I wasn't there for a holiday, and the workers weren't overly noisy, or early starting/late finishing. The only other suggestion I'd make is to have tea/coffee facilities in the room.
The staff couldn't have been more helpful and friendly and the pool was lovely. Breakfast was excellent. Rather noisy outside with the busy road but quiet in the room with the excellent double glazing.
The hotel has beautiful garden which from was own entrance to our familyroom. The room was big enough for 4 persons. The pool and the pool area with beach chairs were lovely. Take into consideration, that the pool is so deep, that children without ability to swim can not swim without help of parent. Breakfast was ok. The location of hotel was brilliant. The parking area was good. Recommend. Our refrigerator (liquor cabinet) was off, when we arrived - evidently by accident. It taked over a day that we could storage cool drinks and snacks for children. Also in the bathroom some of the "beauty care" boxes were empty when we arrived.
Staff were very friendly and helpful I didn,t realise that the family rooms had bunk beds in them.
Beliggenheten var utmerket med fantastisk utsikt over Gardasjøen. Meget koselig uteservering. Flott beligenhet i forhold til meget koselig by. Rommene var små i forhold til rom.
Veldig sentralt for de som ikke har bil. Tog og båt bare minutter unna. Flott utsikt over Gardasjøen, bare 100 m inn til en koselig liten by, utrolig stille. Flott frokost, og god mat. Personalet var veldig hyggelige og hjelpsomme. Et flott hotell på et flott sted. Anbefales på det varmeste. Vi hadde et flott opphold der. Ikke noe som vi kunne se.
Tilgjengeligheten for videre reising til andre byer. Bra beliggenhet Stranden nedenfor bør renses. Fin til bading hvis det blir gjort.
This was a verry nice hoel with excilent and helpfull resepsjonists and verry good food.We had five wonderful days at hotel Estee and would verry much like to come back.
Veldig hjelpsom og hyggelig betjening , fint hotel , bra beliggenhet for utflukter til Gardaommrådet.
Kort avstand til sentrum,stor parkering.fin uteplass ved bassenget.
Ypperlig service fra hotell personalet. Fantastisk fint og stort hotellrom. Vi lå på et superior room, men betalte for et double room( dette grunnet god service fra personalet). Dette rommet hadde stor balkong med utsikt mot sjøen. Hotellet hadde også et utrolig fint basseng med tilhørende fint uteområde. Vi var fornøyd med absolutt alt. Og dro derifra veldig fornøyd.
Bra hotell personale,rene fine rom, rene bad,god frokost,pent basseng område,veldig greit å ha med seg ungdommer,de har 3 manns rom. Hunde vennlig hotel...:) Stue pikene var veldig vennlige og imøtekommende.Gratis parkering i kjelleren og ute.Topp beliggenhet. Nei, kommer ikke på noe.
Supert, lekkert og moderne hotell i en hyggelig by ved Garda sjøen, nydelige hotellrom, stort svømmebasseng , flott variert frokost med deilig kaffe,(ikke automat) Veldig hyggelig betjening over alt. Desenzano fin by med masse muligheter for shopping, båttransport på Gardasjøen , tog til Verona og Venezia.Her kan du glemme leiebil og bare bruke tog/buss/båt. Har bare possitive opplevelser.
Et greit hotell til en rimelig penge. Veldig hyggelig ved pool-området. Bra utvalg i lokal butikk.
god service, fine områder for barn synes det burde være bedre tilbud ved swimmingpoolen, åpen kiosk, salg av badehetter som er påbudt der, også sent i sesongen
Perfekt for småbarnsfamilier, alle ønskelige fasiliteter. Bra med airconditioner inkl i prisen. Caravanene hadde alt for små senger og det krydde med edderkopper inne.
Fint familie resort. Eneste minuset var avstanden til sentrum
Det var veldig bra underholdning til både voksne og barn.
Vennlig og korrekt betjening. Rene og trivelig rom og fellesarealer. Godt utvalg av fasiliteter.Garasje.Gratis lån av sykkel. + alt annet..
Hotellet lå fint til midt mellom to mulige " byer". Fint utgangspunkt for sykkelturer osv. Gratis sykkelutleie, Bra. Stille og rolig. God frokost og middag. Burde ha oppvarmet svømmebasseng ! Da hadde dette hotellet vært topp. Oppvarming av bassenget !
Fredelig og rent. Sykkelutlån var genialt med tanke på beliggenheten. Det er faktisk et stykke å gå inn til Desenzano by.Vår italiensk er begrenset, så det hadde vært fint om man kunne kommunisere på engelsk. Men alle var høflig og smilende, så det løste seg stort sett. Hotellet kunne gjerne servert enklere middag. En 3 retters er ikke alltid det man ønsker seg etter en lang dag. Hotellet ligger for tett inn på nabo blokken slik at man hver morgen ser rett inn i vinduene til de som bor der. Det er sikkert sjenerende også for dem. Kaffe er viktig, spesielt om morgenen. Å stå i kø ved en kaffemaskin som bare serverer noen dråper Espresso er ikke for oss nordmenn som er vant til store krus. Så, ta med en vannkoker og en press kanne - det skal vi huske til en annen gang.
Good advice from hotel staff; quiet location; lovely grounds Over all, I liked the room however my room was at the back and when I opened my windows The exhaust from the air conditioner wafted in.
Hotel location and staff were excellent. Plenty of nearby restaurants and supermarket. The Port of Desanzano with the market and restaurants and shops were lovely. Not much to fault with this hotel. Did not try dinner at the hotel as went out to the local restaurants, though breakfast very good. Charges for pool towels at Euro's 4 each ? Why at a hotel of this caliber ? and this has to last your entire stay. All the hotels (5) we stayed in Italy for this holiday had free pool towels each day for all guests.. So dry do Villa Maria charge... This was our only complaint
very nice hotel charge money for everything (pool towela...)
Hotellet lå perfekt til nesten midt i sentrum, 1 minutt å gå til havnen, restauranter og shopping. Et perfekt utgangspunkt for utflukter rundt Gardasjøen. Personalet var meget hyggelig og hjelpsomme, Rommet var rent, pent og hadde bra standard. Kan trygt anbefale dette hotellet! Dårlig lydisolering på rommet, så man hørte godt lyder fra gangen og andre rom, men det var ikke noe stort problem.