The hotel is beautiful and the spa was relaxing. Front desk is friendly and helpful. Location was great, across from the water and walking distance into town. The attention to detail in the pool area needs improvement. It was not busy and not used much since it was off season, however, during our 3 day stay empty glasses and bottles lying on the ground by the pool were never once picked up, nor was the concrete flooring around the pool swept or hosed off so your feet got full or grit if you walked barefoot to the pool. This is not acceptable at a 5 star resort. Also seemed odd that you had to walk upstairs to reception to obtain a pool towel.
Position and staff helpfulness
quiet and relaxing unfortunately I was ill for part of my stay so was unable to enjoy the full experience
high quality rooms and general facilities poor breakfast (cold, hot food) and expensive. Hard unyieding bed.
The Staff and Hotel were both Fantastic. Very good service, Friendly staff, Very Good Piano Players I really enjoyed the stay and would return.
Absolute luxury. Rooms, service and location all top class.
Good atmosphere and very nicely presented. Very friendly staff.
It's a very beautiful hotel with a wonderful staff, who spoke English, so it was easy to communicate with them. I would like to have seen the brunch last a little bit longer. They closed it off at 10:30 and I'm used to brunches in the states going much longer.
Nice, large room with a comfterble feeling. Nice ,helpfull staff. Beautiful surondings A little bit away from the centrum
Staff, design... i liked everything! Everything was perfect.
Store rom For lite lamper/for mørt inne i rommet om kvelden
Pretty ok. Good location (small walk from cascais) Good value in my view Quite cold pool. Food (except breakfast) terrible. Try the Farol Design Hotel across the road for top quality meals
Internet burde være gratis.
Topp service og bra beliggenhet
Att det altid var ledige solsenger. Alt for mange duer både der vi spiste og rundt basengområdet.Burde vært skilt att det var forbudt å mate fugler.Syns det er usanitert å ha flaksende duer,da det en del fjører i bassenget.
Ypperlig beliggenhet, hyggelig personale, god mat, rent og ryddig, nydelig utsikt fra balkongen Svært lite bad
maten,osten og menneskene nei
Helt ok. Dårlige senger på standard rom trakk ned samt støy fra gaten. Man ser ikke på bildene at det går en vei rundt hele hotellet. Sengene og gatestøy.
Omgivelsene, parkeringsanlegget,frokosten, service, Portugal generelt gir mersmak.kort vei til lisboa og flyplass. Klima er utmerket Bedre kaffe større moderne TV på rommet
Fin beliggenhet like ved havna og til omkringliggende barer, restauranter og butikker. Utmerket hotell for kombinasjon av besøk til Lisboa, Sintra, Ericeira med mere. Hyggelig og imøtekommende personale og ikke minst god rengjøring og rydding hver dag. Bedre kaffe til frokosten, for automatkaffen var forferdelig og lunken. Kunne også vært trådløst internett på rommene, men fungerte greit å sitte nede i resepsjonsområdet.
Central location by the seaside.Villa Albatroz is the sister hotel of Hotel Albatroz and therefor allows access to the pool of Hotel Albatroz where one can relax when the beaches are too crowded and/or too hot. There one can have lunch as well, with a fantastic view to the sea and beaches. Villa Albatroz is supposed to be a 5 star hotel, but I expect a few of those stars are "inherited" from Hotel Alabtroz. It has a good location but unless you get a discount it's not good value for money. Our room was a Standard Double with Sea View, but you had to stretch your neck to see the sea. Most rooms do not have a balcony. Breakfast was a bit dull as well.
Nothing special, maybe the location and the breakfast. People in receptio were nice.
the ^restaurant was very good - they have an excellent chef who creates innovative cuisie with local ingredients The wines offered were excellent. The staff were friendly and helful and I felt like I was known there rather than room number one - take the room 1 as it has a small balcony and you can hear the waves from the beach - it was very comfortable.
Good staff and location Standard of decoration was fair, given the 5 star rating this was poor.
The hotel is in a perfect location in Cascais surrounded by restaurants and bars with lovely views over the harbour. The staff were very friendly and helpful. It is expensive to stay and probably not up to 5 stars. Tea and Coffee facilities are not in your room they are in the hallway - Tea bags only. Taxis booked via reception are by private limo and very expensive.
Service was very good. Location was excellent.
High degree of servises. No.
The view and the quality of food The noise outside and the lack of modern facilities
Quaint, clean/elegant and great location
We thought we had booked the Hotel Albatroz so the Villa and its location was a big disappointment. However the staff made us most welcome. The bed was most uncomfortable and the room not quite what we expected. However we did enjoy our stay.