very comfortable. small, but well designed room. quiet. a bit pricey considering the location.
the room was very modern and cute, bed was comfortable and room was clean, lighting romantic
Our room smelled like smoke. We had no key to the second room as their key machine was out of order. We had to find a staff member with a pass key to enter. BAM, dining
The hotel has an interesting design, all blues with bose sounds system. Parking is virtually none, so ad for parking is not accurate. We had to park far away and hotel staff did not help. Very poor service.
The staff was incredibly friendly and even helpful with the baby we had with us. Parking was free! The beds were amazingly comfortable. And the room was very well appointed. It's location withing Park Slope isn't on the most exciting street. However, you only need to walk a a few blocks to get to the really nice parts.
Staff was super nice, great breakfast. Great service The shower wasn't very private, open in the room. You could see in. Bathroom too small. People in the next room noisy.
proximity to sites visited n/a
The bed was quite comfortable, and the room was tastefully decorated in a modern way. The room was a decent size for New York City standards. While the location is a bit off-putting at first, the shops and restaurants of Park Slope are just one avenue away. It was a prefect for visiting friends in the area. While the rain shower was quite nice, it was odd that the bathroom was just part of the bedroom. It allowed for little privacy.
The staff was very nice. The ice machine was in the basement.
Friendly people, unique rooms, nice view, comfy bed, good bathrobe
Excellent location - on the doorstep of the F train to Manhattan and the bistors and pubs of Park slope. Nicely designed rooms and fresh bagels each morning are a nice treat.
Very personable and helpful staff with a sense of humor. Clean and stylish rooms. Awesome free breakfast delivered to room. No gym, but I understand due to limited space availability in area.
Good location, near subway L which takes you quickly to Manhattan. Clean room, comparably good breakfast (by american standards), nice personnel, comfy beds. Safe and fridge in the room. The hotel is located near the highway; rooms facing the highway are noisy - bring earplugs!
Pleasant staff, reasonable continental breakfast, nice room.
The rooms were very clean and the little extra touches in the bathroom were really nice, shampoos , conditioners and body products. The bed was extremely comfortable complimented by a perfect selection of bedding. The iPod docking station and 42" tv were also a fantastic addition. A lovely room. The breakfast was also really good to help start your day off. Starbucks coffee :-) very good selection of pastries and cakes .
the location is excellent and the rooms are well presented and clean. the staff are very helpful + friendly. definitely stay here again.
A jewel of a hotel, very conveniently located near a subway station. The staff and accommodations were wonderful.
Good location for local bars and cafes. Close to Metro.
The hotel staff was great. Service is friendly and on demand. Located in a Brooklyn neighborhood, close to restaurants, shops, bars, convenience stores and three short blocks from subway. So there are no surprises immediate area around hotel is rundown, but the neighborhood the hotel is located is typical city neighborhood with friendly people. Sal's Pizzeria, 544 Lorimer St delicious and friendly. I felt safe when arriving from subway from 11 pm to 3 am. Free wi-fi, breakfast, newspaper and use of computer and printer in lobby. Rooms are small, very clean, very well decorated. Very big plasma hd tv with many channels, refrigerator, and slippers. Great ambiance. Not honeymoon hotel but great vacation hotel. I would not recommend this hotel for a family with young children as there is no facilities for them as the only reason. I was alone and loved it. Would have loved it with significant other.
Very, very clean room, 3 minutes from the subway, the room is small but is very comfortable, it was like sleep in my own bed, all furniture are new, with hdtv, safe big enough for a laptop, iPod dock, more than expected for the price. Last time I saw furniture and room clean like this was 5 star Hilton hotel at Fort Lauderdale - fl.
The room was a bit smallish, but the standard of the room is high. The personnel was very helpful concerning transports to and from airport. The hotel is close to Lorimer Street subway (and then only two stops and you're on Manhattan). The breakfast is ok, but not comparable to what you get in a 4 star hotel elsewhere. Some of the personnel in the reception was not especially interested in helping with questions etc.
Nice room, close to the L and G trains, friendly staff
Cleanliness of rooms and quality of furniture and facilities Checking was not not the best as we were given the wrong room and were told we had to move a couple of hours later after we had unpacked. We stayed but had to pay an additional 30$.
The bed was comfortable and the staff was nice and helpful. I have never stayed in a hotel with rooms this small in my life. We were staying with our 2 year old girl and didn't even have room to put her stroller. The location was also pretty bad. I was hoping to be in Park Slope but eded up in the middle of the projects.
Close to subway. Good value for NYC. Neighbourhood. Price for parking.Some of the rooms are in basement.
The staff. If items were addressed, I would recommend this hotel. The ice machines are too loud and need updating. The carpet needs replacing. Better provisions for pets in terms of small designated area to relieve themselves.
Friendly, clean, economical, convenient. Neiborhood takes time to get uded to.
Buffet breakfast There was no fridge
Price location to QM2 dock and JFK airport No yellow cabs pass the hotel, we had to wait almost 30mins for a cab to the airport at 6a.m. Area around hotel not suitable for walking cab necessary
The most important thing - very clean
We especially enjoyed the most friendly hotel staff, very good breakfast, hotel car parking, king size bed, good tv and good air conditioning. The hotel was very nice, but the room could have a little bit more spacious. Also the hotel was in the middle of industrial zone and the four nearest metro stations were all equally as far, so it was quite a long walk. Own car was a very good idea.
Helpful, efficient staff, clean, comfortable rooms, good, fast breakfast, central location for downtown Brooklyn, excellent value for money No social area
When in a hurry, the complimentary breakfast on site was convenient and sufficient.
The room was immaculate and the complementary items were from bath and body works. The bed was extremely comfortable with huge pillows. We requested a late checkout for our wedding night and they easily accommodated us. We requested a King size bed and did not get one. The room was extremely, extremely small for the price and we paid extra for a view and it was nothing spectacular (just the back of a few dark buildings).
Cleanliness. Lighting. View Room service very expensive. Internet should be FREE
This place is fine but by the time you add up all the extra charges - city taxes, state taxes, etc... what you thought was a decent price becomes 100 more. Next time I will select a lower price to start.
the location was perfect for our main purpose in visiting Brooklyn. the lack of clarity over charges. When a price is quoted for the room, restaurant, drinks etc it should include all the taxes etc
Clean, well equipped, nice to have on site parking Very very very loud at night; despite being on the 4th floor, people were yelling, slamming doors, and walking around until 4am.
I appreciated being able to eat breakfast. Location was good for me. The room was very clean. I would have liked a coffee maker in the room.
Good welcome, good assistance to get a taxi. The phone in my room was not working well, I mentioned this to the recpetion several times, but they did nothing. The receptionist was even thinking I was stupid.
None Evening staff was very nasty she implied I did not hear very well when I ask questions on parking space when I checked in. They never told me is was come first, first serve bases and I needed to go get my own space wherever I found one to park. They just said, there was parking on the inside. There was no extra blankets or pillows. Iron or ironing board and the rooms heater did not work well either. We were very cold that night. Unfortunately, we were there for a funeral which made our experience at your hotel more depressing..I Will not book or recommend this place to anyone. It was not worth the money I paid to stay here. I have stay at 4 and five star hotels and this was not a star..
Clean Fire alarm went off three times in the night, house keeping was obnoxiously loud in the morning, to the point that I could not sleep and had to wake up. Could not get a hold of management for two days, and after demanding to be comp-ed for my horrible night's stay, was only given $55 back.
The Hotel is in the perfect location in Bay Ridge, just a short walk to the 86th St shopping district. The recent renovation gives the look of modern quality. The complimentary breakfast and free internet are two of the nice amenities.
This guest did not leave comments about this hotel.
The hotel was very clean. Dont know if the bed was a Queen, it appeared very small, we have a queen at our house and it appears larger than that one Our room was across from the vending machines #217 and the noise was terrible. The subway noise was all night long. (I know you cant do any thing about the subway train) I could not stay there again. My husband and I slept 1/2 hr.
Nice place Finding a parking spot a block and a half away was not cool with me.
Nearby have many restaurants and grocery
The hotel has been extensively renovated and was very comfortable. The location to stores and restaurants as well as the subway is great! The breakfast is open until 10am on the weekends, yet at 9am on Saturday there were no eggs, no bagels, and no croissants left. The woman at the front desk told me no more were coming either. They should plan better for the number of people staying there.
Location and customer service No
This guest did not leave comments about this hotel.
It was clean and we'll sound-proofed. The bed was comfortable and it had a nice bathroom. There are not enough parking spaces available for guests. I got a very expensive parking ticket the night I checked in and the next day had to keep going out to feed the parking meter. It's hard to rest while worrying about your car.
Clean and quiet area. Small room but other than time everything was good.
The hotel's location was in the heart of Bay Ridge. The Breakfast room and breakfast was very good compared to other places where we've stayed in Brooklyn. There were hairs in the shower and the room's air conditioning was noisy and inefficient. This hotel property needs upgrading.
Front desk staff was rude.
Only negative was the level of outside noise throughout the night....would recommend earplugs
Free parking, light breakfast, price No facial tissues or toilet paper in our bathroom. Room not very clean. However, for a one night stay, it was okay.
I liked its location and how close it was to the sub way I hated the staff and how they treated me. The man at the front desk was extremely rude and tried charing me an extra 65 dollars for checking in 2 hours early. He also screwed up our payment and this caused me to have to get money wired to the city so i could pay for the additional night. Also my car was hit in the parking lot that is covered in camera and when i went to ask him if he had footage he said summer only which doesn't make any sense. You could tell they could care less about the customer then any thing. Also we told the house keeping staff not to clean our room and we came back from being out all day too find all our underwear folded on he bed which is discussing but at least they changed the towels
Fast connection with MTA Subway to downtown Manhattan. Noise from the street night over. Carpet (what's in the name!) looked extremely old and unclean.
I did not like anything, staff, cleanliness,location was all bad. broken furnitures.
Nothing! All Staff had no matters, The room had no cleanless. Was horrible. The Smell was so bad. And the bed was falling apart. We was expecting a little more.
downtown easy to acces the environment
location was good for the money spent. it was a bathroom and a bed, that is what we needed kind of dirty, shower did not work correctly, neighboorhood was a little seedy. i reserved my room with a credit card, but payed in cash, they charged my card anyway and now i have to wait 8 days to get my money back
This hotel is conveniently placed on the L subway line, when you come out of the station it's literally right there, but make sure you check that the Manhattan bound service is running. Unbeknownst to my friends and I the service was down all weekend while we were there. Fortunately we were able to find an alternate route via the M and J-Z lines, but it made travel in and out of the city take significantly longer than it should have. The rooms could be cleaner, though that could probably be said about many places. Also, the continental breakfast left much to be desired: a few donuts, pre-buttered bagels, and some coffee isn't exactly offering the greatest choices. Also, make sure you know how to get to the place if you're taking a cab from Manhattan, none of our drivers had ever been out to that area and we had to direct them, luckily we could since we had our phones with Google maps on them.
Next to the subway. Good value for NYC.
Nice & clean and Good value for money, near to subway station. Most of the staff were helpful apart from the older guy when I first arrived who was abrupt and unhelpful, which you could do without after a 3,000 mile journey when I friendly welcome would be nice!!
Booking was fast easy and accurate There were filthy used condoms in our room that my seven year old daughter discovered and no one has returned my call to resolve this issue yet!
everthing was nice and clean and the lady that was in charge of the breakfast room was very kind .
location and professionalism no breakfast in bed
It was comftarble and a the room was clean, I had a great stay. Staff at the front desk was a bit rude. overall everithing was good.
Few things... The furniture in the hotel is new, but the room is not confortable... the space in the room is very narrow. The bathroom is the only thing that I like... and the breakfast. The room was very narrow! O request to staff to change my room, but they were not polite and rude! I defenitely do not reserve another night there!
The hotel did not have record of the price that I had booked the room at. It wasn't until I produced my booking .com acknowledgement that they were acknowledged the price. They wantwed to charge me $40.00 more per night for the room.
It was a great hotel for the $, considering the prices of hotels in Manhanntan.
it was mainly convenient and it served it's purpose compact size of the room was not pictured acturally.
The staff was really friendly and helpful. The hotel design and atmosphere were great. The bed was very uncomfortable - really hard. I stay at alot of boutique / pricey hotels and this was the worst bed I've had.
The service, room, restaurant, location were excellent.
The rooms were cute. Not to small. Stayed here for New Year's Eve. Wanted a bucket of ice for the room so my wife and I could keep a bottle of champagne cold. They actually charged us $5 for the bucket of ice. Not even Motel 6 charges for ice. Room was also very hot and a lot of noise from the street and hallway. Bed hard and uncomfortable.
Room set up Very poor service! I had water & juice poured over me during breakfast with no apologies! Tea was served without tea cup! Bathroom light was out for one day and not replaced. Laundry list was not provided despite repeated requests.
Staff were very helpful and always on hand. The room quality was very high - the recent refurbishment has really focussed on top end materials and furnishings and for a hotel in central New York, the room was of a good size. Its central location in NYC is very helpful to get uptown or downtown and its situation gives an unusually peaceful night sleep in such a busy city. The roof garden was very nice, as were the bars, but some of the hotel claims are overdone. Cocktails are expensive by the time you add on service and tax.
Valet took >45 minutes after being told 10-15 (I allowed 20). Had to request iron, wastes time. Tub drain was fully clogged and GROSS so water did not drain. Shower vent grate was FULL of GROSS dust + mold. Noise outside from traffic, garbage trucks + roof party letting out kept us awake ALL NIGHT, absurd! Sounded like windows on Lex.ave. were open, but they weren't, they're just inadequate!
location is fabulous, rooftop bar was very nice. the room was very small.
Very Very cool. From a British viewpoint it is like Malmaison but taken to the next level and with the addition of 5 star service. The concierge are very good at getting you into those 'hard to book' restaurants. The private guests only rooftop bar is very nice.
unique, great location - very little street noise.
Location is great - the art is amazing and the roof top terrace restaurant/ bar is top
the room and the position and the "edginess" of the hotel our first room (before we changed) only had a shower and not also a bath
The hotel was immaculate. We had two rooms and both were lovely. The breakfast was substantial with a very pleasant lady to help with everything?
location is perfect for visiting my grandson. Lower rates
Room was ok & comfortable Very poor elevator service - really could a second one, esp. for maid service - dingy hall carpet - hard to change temperature in room
It was close to a subway station, and the staff were friendly. The AC in the room worked well, and the shower had good pressure and hot water. Breakfast was very good, and they had a respectable biscuits and gravy. Very tiny room, even the mattresses felt like they weren't even full sized. No closet at all, just a tiny wardrobe that was already half filled with the iron and board. One of the phones didn't work. The room-darkening curtains did not close all the way. No luggage rack, so we had to stack our suitcases on the desk and chair. There was also no mini-fridge, but honestly where would they have put it, under the sink? The door wouldn't close tightly and did not feel very secure. The elevator was incredibly slow.
It was clean and convienent...staff was helpful and friendly.
Close to Metro One elevator, No bath towels, limited toiletries, no soap, no shampoo. No easy chairs in room.. Poor value/
The elevator was out of service. I booked online but they charge me twice and charge me for car parking 50$
This is a no frills, only the basics hotel but with the clean and comfortable furnishings that you expect from a Holiday Inn. Plus its at half the cost of the Manhattan Hotels. On the fringe of the Brooklyn Brownstones, it's right by the R,N & D subway line which will all take you right into Manhattan and one stop away from Atlantic avenue for transfer to most lines and the LIRR. There are a couple food places across the street, Dinosaur BBQ being the best of your choices. If you are looking for a reasonably priced hotel that is clean and comfortable and are willing to navigate the subway its perfect. If you are hoping to be a couple blocks from the action and take a quick cab to times square then your looking in the wrong place. But if thats what you want you will pay twice as much for that. Again, no frills, do have a free breakfast with eggs, cereal, juice, fruit ,muffins but you're not going to see a gym, or pool, or bar in here. You come, you check in, and then you go out to explore! If you don't like that, then again this is probably not for you. Also, other than for your luggage, take the stairs. Only one elevator and its kind of slow. But again this is NYC, if you can't take the stairs ,you're not going to get very far in the city!
I had mistakenly made my reservation for the next day. One of the front desk employee was exceptionally rude. Instead of attempting to help like the other front desk employee was doing, he dismissed me with no further assistance. I had a phone charger and my phone had died, he would not help me charge it. I wanted to us my phone to find a different hotel that I could stay at. I was inebriated, but your employee is not a health care professional to make that accusation.
The hotel is within walking distance from the subway and there is a great BBQ place across the street. I booked a room for August 19-20th. When I arrived, I was issued room 301. When I entered the room there was an overwhelming marijuana odor, and a towel was wrapped around the sprinkler system. When I reported this to the supervisor on duty( Janelle) she asked me if I'd like a room change, to which I agrees to and was moved to room 913. When I entered room 913 it was very warm, I checked the thermostat and it read 78 degrees. I addressed this issue with Janelle and her response was as follows "Sir, the air conditioner in that room is working fine because there were people in it before you" I replied that it was uncomfortably hot in the room, and I was unable to sleep in that heat. She said " I have other customers who are checking in to worry about, we can't just switch your room because you think it's hot. I will send someone up to check on the air conditioner" She sent up a maintenance worker, who told me that he felt it was cool in the room because he "just ran up 9 flights of stairs, and he felt just fine" This is outrageous and unacceptable customer servIce. I was put into a room with a fire hazard, and moved to a room with no AC only to be told I didn't know what the temperature was and that there were other customers to worry about.
We have stayed at this hotel before and found it to be convienent , it's near my daughter's apartment. the staff are friendly and helpful. the are clean.
Helpful staff Long walk from ecerything
The entrance is kind of hidden but the lobby was luxurious and sharp. I really loved the semi-circle lounge area and the colors scheme. I didn't like the original room that was assigned to me. I was extremely excited for this booking as it was a birthday surprise for my partner. However, the original room was so tiny it was difficult to move in. As soon as we entered, there was a unpleasant scent. I wasn't sure if it was coming from the ac vent as it looked pretty dingy or if the room wasn't cleaned properly. I took a chance and went downstairs to request a different room. The first front desk associate I asked quickly prompted me that all rooms were booked. When MILTA who overheard as she was getting off a call, generously helped us out. I am forever grateful to MILTA for accommodating my partner and I and for Marcel for providing a room that felt like our own and not a hotel room. Thank you Marcel!
The staff was very friendly which made my stay very enjoyable. The room was spacious for NYC standards. They were quick with bag storage, check in, etc. I ordered delivery food for dinner, and the front desk called the room and sent it right up. I was very happy with the customer service. Wi-Fi is not included in the rooms, they did not refill the shampoo, conditioner, body wash every day, the breakfast on the 10th floor could definitely use more variety. They should definitely offer a non-diary milk option. They only had skim or half + half. Not that many TV Channels,
Room was claustrophobic and so small we could hardly move around. Fact that a man committed suicide with toxic chemicals in the room next door certainly did not make for a good experience. Hotel staff was only responsive when we inquired about obtaining a new room. We did get a better room, but were offered no compensation.
I loved that the hotel manager Mike Williams is very accommodating to me! I appreciate even the smallest gesture! Staff amazing, good neighborhood, walking distance to the metro! Love it and would definitely stay there again on my next visit! ! Oh and the view from the 10th floor is incredible:)
The hotel was very trendy. We booked the basic room, but we felt it was a little small so I told the attendant at the front I wanted to upgrade the next morning, he told me to call up to the desk the next morning. Once I got back up to my room I received a call that I got a free upgrade and we would be able to stay in the bigger room for our stay which was awesome and close to everything to sight see and the fdr. The price of juice was pricey but it's New York and you gotta make money but nothing was bad about the hotel from our experience
The location is very convenient, the rooms are modern and comfortable for the most part. I was traveling alone so the small size of the room was not an issue. The bathtub was clogged and super slippery. They fixed it after I complained. The bed was not very comfortable, not much support.
I I paid 2 different fees which mean I was double charged.
The location was perfect for my needs and there is little else to choose from in this area. Staff were cheerful and earnest. The complimentary tea/coffee/lounge with free wi-fi was was stocked and a nice view... excellent touch. There were shorts in the electrical system in my room. The air conditioning, electrical outlets charging my devices, and the bathroom light would occasionally spontaneously turn off even when I was inside with the key in place. The window area near the AC and the furniture was really grungy. The wallpaper looked to be at least a decade old, making me think the management hadn't done a full renovation in many years, only superficial spotty maintenance work. Definitely expected more for the price.
Location is superb, especially for visiting Lower Manhattan or Midtown. Staff was exemplary and very attentive to our needs. I was able to do an early check in. The rooms are quite small. Nice, clean but very small.
Good value I forgot to leave a tip for housekeeping the first day I arrived. When I returned in the evening, I found that although the room was properly cleaned, the bathroom supplies (hand towel, shampoo) were not replenished. Everything was back to normal the following days when I did a tip each day.
The staff is very friendly. Rooms nice and clean. Decided to go to the 10th floor for the $12.95 breakfast. Very disappointed with the value. No different than what you would have free at Days Inn. Do not recommend it at all. second day ordered a pot of coffee, tasted like colored water.
The staff was so nice and helpful. Paying for Internet is crazy, we travel all over the world rarely is the Internet a extra fee.
I thought the staff very responsive to my questions. I had a document printed out at short notice, and it was done efficiently and without complaint. What I most disliked was the set-up with the television. It is absolutely standard these days --even at a motel 6 -- to have a large number of cable tv stations available with at least some of the more common movie channels. There was none of that. Also, one would expect a large movies-on-demand set-up on the television and that too was missing. 2) my in-house phone did not work, and so to communicate with the front desk, I had to go down by elevator; 3) it was difficult to catch a cab in this part of wall street, and there was no way of doing so, according to the staff, except to walk 2 or 3 blocks and hope for the best. The hotel should have a better arrangement when it comes to cabs; 4) the bed was fine, but the only cover/comforter doubled as a bed-spread, which meant one had to sleep with the bed-spread, which I find off-putting -- potentially unclean.
The location was very convenient to all of the Financial District. The attached restaurant provided good food and standard NY prices. The room was clean, quite (outside noise was minimal) and the staff very accommodating. Although the parking was discounted, it was about a block away. It was not clear where the parking facility was located and I circled the blocks a few times and wound up having to call the hotel to give me instructions on where to go.
Very Clean, well maintained. Smallish rooms.
The room was quite clean and comfortable. I really enjoyed the water bottle refill station.
I had a PHENOMENAL front dresk staff Saturday when I got in! Super helpful!!
Location and cleanliness of room
Location was excellent but hotel was way too expensive
The staff was very polite.
The staff is very courteous and helpful. The premises are clean and well maintained. The location is awesome if you like to walk around and take in the sights. The Financial District is one of the few places I enjoy walking around as it isn't as densely populated at night. The room we had was right by a garbage disposal or ice machine so every so often we'd hear it go off. Very distracting and unpleasant. The room seemed smaller than it is because the ceilings are outrageously tall. The bathroom looks like the designer took a page out of the YMCA men's domicile for inspiration - cheap tile, crappy shower, meh. The windows haven't been washed in what I can only assume is eons so even if the view were breathtaking (it wasn't) you wouldn't be able to see it properly.
Location to shopping, tourist attractions, and public transportation lump between two matresses being placed together to form a larger bed
It is a really good choice! Clean and new hotel, in the middle of wall street, it is really cheap compared to other much more options in new york. The price I paid was 20% less expensive than other hotel in town. Rooms are clean, nice and confortable. Self check in is strange but very efficient at the end!!!
The location, included amenities, and service were all spot on. Will definitely return here. Only complaint was the hard bed. That said, it was well worth the trade off.
Comfortable beds and adequate size room. Like not having to walk down long hallways. Very quiet even facing street.
The staff where friendly, hotel located in nice area Room to small, please when you say room with a view be more specific
Excellent location, friendly staff, free internet in room. Because the hotel was set back from buildings either side the room was naturally quite dark, and tended to be a little noisy, but it is on a busy street
It has a reasonable location in the heart of NYC. It was very disappointing overall, and did not meet our expectations. The room was described as having two double beds, when in fact it came with two single beds, the description of the room should be changed to twin room. The furniture in the room was also in poor condition and looked cheap, overall very poor value for the money paid.
The front end staff was always very helpful and pleasant
The staff was very helpful when I told them that I left my wallet at home with my ID and credit cards... They contacted my fiancee via email to verify my identity and cheked me in. Very grateful, thank you!
i liked the head of staf - when she dident see the resorvation in their computer she calles the booking.com reservations and made shure that every think was ok on her free time - she was great the prices that the hotel gives are high for the facilities - they could lower the rate a little
Situation and free internet. Staff quite friendly. I found strange that the hotel couldn't provide any bill with the excuse that hotel was paid via bookings.
the rooms were compact but extremely comfortable - the people that cleaned the rooms did a perfect job - the sheets and towels were cleaned every day
Good hotel. Nice bar downstairs. Internet is free. Design quite strange. I guess they tried to imitate urban style. But it looks a bit depressive (dark brown and black colors, metal elements of bed and chairs).
Staff was very helpful. location is great. rooms are clean and beds comfortable. I would stay here again for sure.
Convenient location, nice desk staff room too small for comfort...elevators not effecient
Hyggelig skrankebetjening og proff guiding til ulike aktiviteter og steder ble god ivaretatt av egen person dedikert for dette.
Beliggenhet og service Nei
Fungerte godt ved innsjekking - utsjekking - vi fikk mange råd og vink når vi ønsket det, kart utdelt ved ankomst, deilige senger og godt renhold.
Stayed at this hotel for 7 nights in room no 825. staff are very friendly it is right next door to the world trade centre and a lot of building work is being done, I do not understand why people complain about the noise on previous postings, as when you are in the hotel you can hardly here it [yes everyone knows there is a lot of building work so why complain ] breakfast is good value , free internet use and free coffee in the louge I would highly recommend this hotel,michael & louise westcliff-on-sea essex england
Beautiful, confortable and very very clean !!!
We where not told that the room was a "pull out sofa bed" so I was forced to upgrade, I was also told by booking.com the breakfast was $8.00 for the continental buffet and it was 16.00 The Price, you can stay at the Milleniium for the same amount of money and its much friendlier and luxurious
The location is unquestionably the real interest for this hotel may be we were unlucky but we had neighbouring very noisy and boring late in the night, noise again very early in the morning and the hotel just forgot our room cleaning while it was totally free all the day
the location was conducive to trips to various sites in the city,the staff was pleasant and the continental breakfast was nice.
The hotel was beautiful I disliked the way I was treated by some staff
Great location, clean and modern rooms, free wireless & wired internet connection. Staff not overly friendly
The Room are new and with good furniture.They are big compared to the New York Standard. The bathroom as well is enough big and everithing is very clean. No noise even if near to the constructions of the wtc. 3 different metro near to the hotel in 200m. Good free WiFi. Public pc with printer available. Free fresh water on every floor. Complimentary breakfast is fair, but few choices and not refilled. Time for breakfast is short (07:00 to 09:00 am). Breakfast room is small and not equipped with tables: they are still finishing the hotel (Dec 09/Jan 10) and then there are only armchairs with small tables on the side. Staff not very professional. The price is already full even if something need to be finished.
quite new.....very cleanly....comfortable bed.......
et godt sted å være Vi kunne tenkt oss at et hotell i denne prisklasse hadde gratis tilgang til internett.
Beliggenheten var viktig. I tillegg var det deilig å komme til et rent og ordentlig rom med en god seng etter en lang og hektsk storbydag.
I love this hotel. I love the staff and I love the rooms. This feels like a hotel in a small town. I always reserve here even if the price is more expensive. Keep up the good work chandler. Better gym room.
Staff was amazingly attentive. No ice on floor
friendly staff simple old NYC charm, architecture large, well appointed rooms for an older hotel easy access to meetings
Excellent facilities, clean rooms, great location, right in the heart of Manhattan.
minibar was loaded with choices deceptive staff. gave me a different room with a smaller bed than the one I paid for. but after waiting on lobby for an hour after my check in time because the manager hadn't inspected the room, I was too tired and Aggravated to argue!
The staff was amazing. Polite and personable, always willing to help and proactive in resolving any booking issues. Would definitely stay again. Also, there is an amazing shop right on the next corner that has an incredible selection of foods, from ice cream and pizza to a full salad bar, that stays open for your late night cravings. Conveniently close to the hotel. If I must search for something negative to say..... Maybe the room seemed a little cramped? Didn't affect us because we were out and about but had we stayed in I suppose we'd have to use the descriptor "cozy."
Convenient and close proximity to our corporate office.
Old shower and bathroom
Friendly, helpful staff. Bad view out of room 733.
Grei beliggenhet og god standard. Kan absolutt anbefales. Rengjøringen sviktet et par dager men alt i alt et veldig bra opphold.
Svært hyggelig personell. Hotellet ligger meget sentralt med gåavstand til mange severdigheter. Rommet var lite.
Bra beliggenhet med kort avstand til NY´s sentrale severdigheter. Relativt nær T-bane. Hyggelig peronale. Fin vestibyle, men med trappeatkomst som gjør det vanskelig med atkomst for rullestol og med tunge kofferter. Liten restaurant i direkt tilknytning til hotellet hvor det er mulig å spise frokost. Små og upraktiske rom, dårlig møblert. Lite skaplass. Ingen sittemuligheter på rommet utover seng. Dobbeltseng kun med atkomst fra en sibehøvd oppgraderingde. Håndvask på rommet og ikke på badet. Rommet virket utdatert med overflater som hadde .Dør mot korridoe var svært dårlig lydisolert, all bevegelse og aktivitet i korridor høres på rommet og omvendt. Pris på rommet står ikke i forhold til standard selv i NY sammenheng.