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Cleanliness, space, situation Lack of English on menu & other information
Very helpful staff Car parking could be more convenient if there was a lift or escalator. A glass covered enclosed stairway and entrance would protect vistitors from wind and rain.
The selection of food in the Restaurant was not great
The pool, sauna and gym facilities were good, especially the pool. location is conveniently close to old town centre (few minutes walk). Good quiet location with good views of city. Hotel car parking is expensive and really should be complementary, given its garage size and being on-site. Although a 4 star hotel there is no mini bar or in-room tea/coffee facilities. The 'coffee shop' has limited food available out of normal (Spanish) eating hours. Some check in staff had limited English (not a problem for us). Internet access fees were high (best to go into Burgos to an internet cafe).
No food on a Sunday in the restaurant
Location for getting into city centre excellent. Rooms were good comfortable ad clean. Restauraunt good value interesting and well presented food. Bar area adjoins reception - bit impersonal and lacking in atmosphere
indoor swimming pool for relaxing. closeness to historic centre and easy to find
a modern well run hotel, dinner and breakfast excellent value would definately stay again. car parking charge
Beatiful hotel, very nearby the cathedral.
Safe & secure car parking. Verandah They were unable to iron clothes at short notice and there were no facilities available to do it ourselves.
Junior Suite was very spacious. Lovely bed. Very nice qualities throughout. Bathroom was small. Mini bar lacked wine and price list.
Av de faa steder i Spania var det ikke noe problem aa bli forstaatt paa Engelsk. meget serviceminded personale.
Ligger meget sentralt til shopping og severdigheter
Det lå sentralt til, men litt vanskelig å finne. Var meget godt fornøyd med hotellet og byen var fantastisk.
Komfortable store rom. Deilig frokostbuffet med stort utvalg inkludert i prisen. Hyggelig hotelpersonale.
Veldig servicemainded og hyggelig personale. Et meget trivelig hotell å bo på. ypperlig beliggenhet. Venskelig å finne når man kommer med bil. Dette med en ringeklokke i gågata for å komme fre. her bør de bestrebe seg på informasjon, kart evnt. at man må ringe hotellet før adkomst for mere informasjon.
Beliggenheten vis a vis den flombelyste katedralen var fantastisk. Utmerket renhold og god og imøtekommende service. Satte også pris på nærheten til Plaza Mayor med kafeer og restauranter, likeså til den vakre byporten Santa Maria og elven. Hotellet anbefales uten tvil!
The location was very good for sightseeing. There were cafes and restaurants nearby. The reception staff were helpful. RENFE station was moved to a new place in the winter of 08-09; the new one is very far away from the central of city and the hotel, so taxi was necessary to go to and from the station. No problem.
very constricted car park in hotel with little public parking available
Very comfy pillows and the location could not be better
excellent location just few meters from the cathedral yet very quiet area, very spacious room, great design and bath amenities.
this hotel is located very near the cathedral and it's inner really cool with modern interia.
location, unfussy style
excellent location, car park on site, roomy address not recognised by satnav, had to phone and receptionist asked if I had GPS and said try this address..... breakfast a bit sparce, coffee stewed
the building was very nice, modern inside end classic outside, with a beautiful sight of the river
A very pleasant hotel, very well situated. Parking reservation is of primordial importance.
very nice hotel and room, great location. The free minibar was a very nice touch no complaints, a lovely visit
Location in the reallly city center Wasn't clean at all!
it looks quite modern and new. And just next to the cathedral. Price/quality is good if you stay for one or two nights. the room is quite small and wifi worked only in the bar downstairs. And they ask you to pay while check in for the room.
Very well placed, close to the wonderfull Cathedral and in the city centre; nice, friendly service, interesting design, good price Some lack of space in the room and at the reception