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The selection of food in the Restaurant was not great
Very helpful staff Car parking could be more convenient if there was a lift or escalator. A glass covered enclosed stairway and entrance would protect vistitors from wind and rain.
The pool, sauna and gym facilities were good, especially the pool. location is conveniently close to old town centre (few minutes walk). Good quiet location with good views of city. Hotel car parking is expensive and really should be complementary, given its garage size and being on-site. Although a 4 star hotel there is no mini bar or in-room tea/coffee facilities. The 'coffee shop' has limited food available out of normal (Spanish) eating hours. Some check in staff had limited English (not a problem for us). Internet access fees were high (best to go into Burgos to an internet cafe).
Location for getting into city centre excellent. Rooms were good comfortable ad clean. Restauraunt good value interesting and well presented food. Bar area adjoins reception - bit impersonal and lacking in atmosphere
No food on a Sunday in the restaurant
indoor swimming pool for relaxing. closeness to historic centre and easy to find
Beatiful hotel, very nearby the cathedral.
Safe & secure car parking. Verandah They were unable to iron clothes at short notice and there were no facilities available to do it ourselves.
Cleanliness, space, situation Lack of English on menu & other information
a modern well run hotel, dinner and breakfast excellent value would definately stay again. car parking charge
The staff were very helpful and friendly and most spoke good English. The hotel was very comfortable and close to the Cathedral and other places of interest.
Excellent location in relation to the Cathedral and other principal sites. Public spaces were spacious and comfortable. Air conditioning in the room was less than effective.
the location is wonderful for touring-close to all the interesting places.the room is comfortable and cleean.the staff vey helpful and kind.breakfast was very good. parking is not convenient
Perfectly positioned, within walking distance of cathedral, shops and good bars.Garage parking on site ( underground ). Good sized bedrooms. Restaurant not open on sunday nights, disappointing, but good taps bars in town.
I was very disapointed about the service at bar/coffee shop
The rooms are excellent, the staff very service oriented land friendly. It is easy to get the bags out of the car and into your room. We were perfectly happy. It would be better if the wifi Internet was free as we have found in most hotels during this trip.
Great hotel in the centre
Outstanding location in a beatiful building and convenient parking facility. Room was ample and comfortable
location is perfect and the underground carpark an added bonus
Everything was functional and well planned. A full length mirror in the dressing room or bedroom.
Av de faa steder i Spania var det ikke noe problem aa bli forstaatt paa Engelsk. meget serviceminded personale.
Junior Suite was very spacious. Lovely bed. Very nice qualities throughout. Bathroom was small. Mini bar lacked wine and price list.
Ligger meget sentralt til shopping og severdigheter
Komfortable store rom. Deilig frokostbuffet med stort utvalg inkludert i prisen. Hyggelig hotelpersonale.
Det lå sentralt til, men litt vanskelig å finne. Var meget godt fornøyd med hotellet og byen var fantastisk.
Beliggenheten vis a vis den flombelyste katedralen var fantastisk. Utmerket renhold og god og imøtekommende service. Satte også pris på nærheten til Plaza Mayor med kafeer og restauranter, likeså til den vakre byporten Santa Maria og elven. Hotellet anbefales uten tvil!
Veldig servicemainded og hyggelig personale. Et meget trivelig hotell å bo på. ypperlig beliggenhet. Venskelig å finne når man kommer med bil. Dette med en ringeklokke i gågata for å komme fre. her bør de bestrebe seg på informasjon, kart evnt. at man må ringe hotellet før adkomst for mere informasjon.
very constricted car park in hotel with little public parking available
Very comfy pillows and the location could not be better
A very pleasant hotel, very well situated. Parking reservation is of primordial importance.
the building was very nice, modern inside end classic outside, with a beautiful sight of the river
very nice hotel and room, great location. The free minibar was a very nice touch no complaints, a lovely visit
The location was very good for sightseeing. There were cafes and restaurants nearby. The reception staff were helpful. RENFE station was moved to a new place in the winter of 08-09; the new one is very far away from the central of city and the hotel, so taxi was necessary to go to and from the station. No problem.
excellent location, car park on site, roomy address not recognised by satnav, had to phone and receptionist asked if I had GPS and said try this address..... breakfast a bit sparce, coffee stewed
this hotel is located very near the cathedral and it's inner really cool with modern interia.
excellent location just few meters from the cathedral yet very quiet area, very spacious room, great design and bath amenities.
location, unfussy style
all good no kettle
Nice, clean, solid hotel ... ask for room 210 - it's a very big double! A little past its glory, needs an updated remodeling, kind of over-priced for how old n stuffy it can be. Hotel parking garage is tightest I have ever experienced in Europe - not for the faint-hearted!
was there only one night, very central, would come back again.
Location very close to Cathedral. Spacious and clean rooms. WiFi working 100%. Gave us a room near the elevator and we could hear it all night long! Not good! Room was a bit old...
The close proximity to all the attractions and the friendly staff.
Loved the art theme of the hotel. Location was great - close to the Cathedral, that was our primary destination. Great breakfast. Nice to have the price be less than quoted. Hard to find. (We asked a guy for directions and he said "follow me" and took us directly to the door.)
Low cost of meals and hotel We had to change room three times, carring on our luggages befora to have a cleen room. The first was used (peanut shels, used glasses), the second with 3 beds had not enough space to move in. No room staff to clean the room. Good reception staff.
Great hotel and lovely location sound proofing between rooms was not good
Very well placed for old town while being easy to access by car without going into old town. Beautiful public rooms. V G value. Unacceptably high price of breakfast - went out to eat.
Very helpfull staff, clean and excellent locationto visit the city (100 m to the Cathedeal).
Stayed only one night,not long enough to make informed comments The noise outside the hotel,people yelling and drinking untill 5am!For this reason we stayed only one night,not the three booked.
Everything was perfect. The hotel is very convinient located in the city center. The room was spacious with a huge bathroom. Everything very clean and tidy.
lovely decor and atmosphere, very friendly staff
I have marked the hotel down in comfort only because of the dreadful noise of drunken revellers from outside which, due to its central location, is likely to be an ongoing problem. We were awakened several times in the night. Otherwise an excellent, reasonably priced hotel. Only the noise from outside. Otherweise I could not fault it.
Returning to a good friendly hotel
The location was perfect for access to the Cathedral and local restaurants. The breakfast was very basic with little choice available
Ideal location in centre of Burgos. Very friendly staff Noisy at night (especially Saturday) with partying in square outside - which is the downside of the ideal central location!
very friendly and helpful staff
The location Whilst the main areas were charming the rooms were rather dated
it looks quite modern and new. And just next to the cathedral. Price/quality is good if you stay for one or two nights. the room is quite small and wifi worked only in the bar downstairs. And they ask you to pay while check in for the room.
Location in the reallly city center Wasn't clean at all!
Very well placed, close to the wonderfull Cathedral and in the city centre; nice, friendly service, interesting design, good price Some lack of space in the room and at the reception