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I was very disapointed about the service at bar/coffee shop
The rooms are excellent, the staff very service oriented land friendly. It is easy to get the bags out of the car and into your room. We were perfectly happy. It would be better if the wifi Internet was free as we have found in most hotels during this trip.
The staff were very helpful and friendly and most spoke good English. The hotel was very comfortable and close to the Cathedral and other places of interest.
location is perfect and the underground carpark an added bonus
Everything was functional and well planned. A full length mirror in the dressing room or bedroom.
Outstanding location in a beatiful building and convenient parking facility. Room was ample and comfortable
Great hotel in the centre
Perfectly positioned, within walking distance of cathedral, shops and good bars.Garage parking on site ( underground ). Good sized bedrooms. Restaurant not open on sunday nights, disappointing, but good taps bars in town.
Excellent location in relation to the Cathedral and other principal sites. Public spaces were spacious and comfortable. Air conditioning in the room was less than effective.
the location is wonderful for touring-close to all the interesting places.the room is comfortable and cleean.the staff vey helpful and kind.breakfast was very good. parking is not convenient
Det lå sentralt til, men litt vanskelig å finne. Var meget godt fornøyd med hotellet og byen var fantastisk.
Ligger meget sentralt til shopping og severdigheter
Junior Suite was very spacious. Lovely bed. Very nice qualities throughout. Bathroom was small. Mini bar lacked wine and price list.
Av de faa steder i Spania var det ikke noe problem aa bli forstaatt paa Engelsk. meget serviceminded personale.
Komfortable store rom. Deilig frokostbuffet med stort utvalg inkludert i prisen. Hyggelig hotelpersonale.
The location was very good for sightseeing. There were cafes and restaurants nearby. The reception staff were helpful. RENFE station was moved to a new place in the winter of 08-09; the new one is very far away from the central of city and the hotel, so taxi was necessary to go to and from the station. No problem.
location, unfussy style
the building was very nice, modern inside end classic outside, with a beautiful sight of the river
Very comfy pillows and the location could not be better
very constricted car park in hotel with little public parking available
very nice hotel and room, great location. The free minibar was a very nice touch no complaints, a lovely visit
A very pleasant hotel, very well situated. Parking reservation is of primordial importance.
excellent location, car park on site, roomy address not recognised by satnav, had to phone and receptionist asked if I had GPS and said try this address..... breakfast a bit sparce, coffee stewed
this hotel is located very near the cathedral and it's inner really cool with modern interia.
excellent location just few meters from the cathedral yet very quiet area, very spacious room, great design and bath amenities.
The location was perfect for access to the Cathedral and local restaurants. The breakfast was very basic with little choice available
The location Whilst the main areas were charming the rooms were rather dated
Ideal location in centre of Burgos. Very friendly staff Noisy at night (especially Saturday) with partying in square outside - which is the downside of the ideal central location!
Everything was perfect. The hotel is very convinient located in the city center. The room was spacious with a huge bathroom. Everything very clean and tidy.
very friendly and helpful staff
Returning to a good friendly hotel
lovely decor and atmosphere, very friendly staff
Stayed only one night,not long enough to make informed comments The noise outside the hotel,people yelling and drinking untill 5am!For this reason we stayed only one night,not the three booked.
I have marked the hotel down in comfort only because of the dreadful noise of drunken revellers from outside which, due to its central location, is likely to be an ongoing problem. We were awakened several times in the night. Otherwise an excellent, reasonably priced hotel. Only the noise from outside. Otherweise I could not fault it.
Good value for the money, clean and spacious rooms, free wifi Breakfast of somewhat lower quality
parking, free internet There was bread on the table and floor, pubes hair in the bathroom and a lot of other hair on the floor and bath. they gave us another(bigger) room and it was still not clean. We said nothing about this because it was only for 1 night. The staff was helpfull only at the check out the next morning the receptionist was rude and not professional. This was the 3th time in this hotel also the last.
No Air conditioning working in the hotel so room was too hot. Restaurant was very expensive and the meal we paid for was very poor valuefor money. Walls in room were too thin as we could hear snoring from next room!
Great hotel with excelent conditions.
clean room and quiet place we need to pay extra for breakfast of our 6 year old boy too much for one small karton of cornflake..
Clean hotel excellent buffet breakfast Noisy corridors restaurant was closed on sunday evening and we were not told on booking
clean, spacious and comfortable rooms, good wi-fi connection, ample parking space; good for a quick stop-over a bit far from the centre of Burgos; need an updated GPS system that recognises new roads; hard to find a tv channel that was not in Spanish
hotel restaurent serve very good food for lunch & dinner for best price.And anybody can eat.Although we had only breakfast reserved.we didn,t need to go outside the hotel look for food. hotel address is different that appeared on the booking web page,little bit difficult to find.i hope webpage will arrange the address.
Clean modern and practical design The breakfast is poor, cold, and unimaginative.
Handy stop off place whilst travelling accross spain
Modern hotel close to city centre. Most of the rooms have a nice view to the Burgos cathedral. Parking is almost impossible on the streets nearby, indoor parking is available for 12 euro per night. The garage is like a labyrinth.
Good modern hotel Very close to main railway line - even with double glazing it was noticeable in evening and morning
easy to find hotel with garrage and helpfull staf who spoke English plus very nice room.
Room, view no
I would like to say, that we were very content with our stay in hotel Husa Arlanzón. In Google maps is constantly hotel marked near railway station, this is no correct. No
Excellent location. Just a bit off the city centre but still close enough to walk there in 5-10 minutes. The staff was very kind and helpful. Very quiet location with plenty of parking space in the area. The free wi-fi connection was excellent. I would stay there again. One of the room walls was a bit dirty, like someone had spelt chocolate milk on it and thus did not have a pleasant look. Some water and soap would do the trick I'm sure.
I liked the included Wi-Fi and breakfast. The beds were uncomfortable.
It was central and within easy access of the town centre. We arrived on a Sunday after a six hour journey and the cafe and restaurant were closed.
Convenient and clean Noise from the trains is awful.
Very comfortable and conveniently located, if more expensive than most places I stayed in Spain.
Staff at the reception desk were very helpful. The hotel was comfortable and in a good location.
cute room. comfortable and quiet. they had free wired internet and it was very well located for seeing the city. i think it would have been nice to have a cheaper price for a single person staying in the room.
Everything was great, location of hotel is exceptionally good, the comfort of the hotel is excellent, the price is very reasonable, and best of all the staff is extremely friendly and helpful and speaks english
The easy access ie 5 minutes walk to the old city center and all the resteraunts, bars etc.
Car Parking facilities
Convenient location near the heart of the city and pleasant to walk out with near-by restaurants, shops and the Cathedral. The hotel is clean and comfortable and provides a good buffet breakfast The price and disturbance in the small hours from a noisy arrival of guests in the room next door. We have used the hotel for overnight stays in each of the last 4 years, but next year we will look for something less than 89.34euros for B&B and car parking.
Staff were helpful and friendly. Had to change rooms as window was broken, and both rooms were very out of the way with no view. Also were led to believe that the hotel had secure parking, but we had to walk several hundreds yards with our luggage to use a public carpark that hotel had arrangement with.
Friendliness of the hotel staff and the easy access to the centre of Burgos
The staff were very helpful and pleasant.The hotel was situated close to the main site seeing attractions and main shopping centre,well within walking distance.The main feature for me was being able to park the car at the hotel and forget about it until departure. No complaints.
Location for exploring the city and secure parking
It was suitable for my last night before starting the camino from Burgos and was comfortable.
Good location; good price due to bad marketing using activehotels.com commercial services; Hotel cleanness Very noisy; High level sound propagation from one room to the others, doesn’t allow privacy neither a quit environment around. Acceptance of booking to an inexistent service (room for 4 people impossible at this hotel, published at activehotels.com commercial page). Cancellation of this booking without announcing it to the customer (myself) created some confusion at the check in process, solved with professionalism but without sympathy by the staff.
The quietness of the room, which was reasonably sized. The buffet breakfast was well presented with a good choice bof fare.
We just needed to spend a night and it turned out it was a pretty fair choice. We didn't have any specially high expectations but didn't face any problem either.
Fairly central position
The hotel is very comfortable and well-appointed. The rooms are spacious, with good bathrooms. The hotel has its own garage so parking is not a problem. The hotel is located quite a long way from the old and most interesting part of town. It takes at least 15 minutes to reach the sea front which adjoins the old town.
Our room was perfectly located for visits to the city center. The cathedral was only a short walk away, and restaurants convenient. The facilities were spotless and the staff accomodating. Booking's directions into the city were easy to follow but once there we were given the wrong street destination and as a result we passed by the hotel a couple of times before we realized the error.
secure parking Bar did not open the hours printed.
This was not the first time I had stayed at thise hotel and, as usual, the room was comfortable and secure garage was a plus. Food was fine too. On each occasion I have stayed at the hotel there appeareds to be a shortage of staff, particularly in relation to manning of the bar. Having to hunt someone to dispense a drink is not a strong selling point.
Room and bathroom were of a high standard The bar was being refurbished and someone was using a jack-hammer until 8pm. I was told this would restart at 10.00 but it started again at 8am. But when this work finishes the hotel will be fine.
Low cost. Location. Air conditioner was not working. The afternoon staff did not change my room stating that no other room was available. No attempt was made to fix air conditioner problem. The check out staff was much more professional and pleasant.
Staff were very helpful and courteous It is very noisy as there is no carpeting on the stairs or in the rooms. Also the secure garage was some distance away from the hotel which we found rather inconvenient.
Easy parking outside NB we were fined for parking out of hours; but this was cancelled by receptionist. Rooms excellent Dining room staff & food not up to standard of a hotel of this quality.
Very convenient and easy to find. Not badly situated for city visit on foot. Very pleasant and helpful staff, comfortable attractive reception and rooms. Good room rate and excellent value for money. The rooms have an atrractive wood effect (Amtico similar) flooring, superbly polished but very noisy to walk on more from the squeaking non-slip polish than from any creaking. As we checked out very early in the morning, we had concerns for our beighbours and those below.
situation no parking within hotel
A convenient location with car parking nearby. Staff helpful and pleasant.
Nice hotel, although not too close to city cenre (about 1,5 km). Good parking facilities right on the street.
We only stayed at the hotel for one night, but the staff on reception were friendly and helpful.
nice room with excellent furnishing - very good for the price - charming and very helpful reception staff not very flexible about breakfast, as a non wheat eater I did not want the continental breatfast but was unable to join my husband taking jus a coffee - I think a new member of staff was unsure of the system
The staff were really helpful. They let us leave some bags there for a week and treated us like old friends when we came to collect them (and stay another night) a week later.
Small but friendly hotel quite a long walk from the city centre, but well worth the effort. Not many bars and restaurants around the area, but the bar and bistro attached to the hotel served excellent food.
A good hotel, excellent interrior- really beautiful- it is good for long staying in a good ambience may be thin walls- early cheak-outs make you feel like at a railway station
Excellent staff and good facilities. The security of the underground car park of great importance to us as we were travelling in a soft top sports car.
The food at dinner was excellent,as was the service. The Continental breakfast unfortunately was not very good and the slices of toast were the size of house bricks. This has to be improved. The decor and the artifacts displayed were wonderful. The hotel was very difficult to find,even the navigation system could not detect the location. A fellow guest in the restaurant a young Portugese Engineer told us that like ourselves it also took him an hour after arriving in Burgos to find the Hotel.His Sat Nav also could not detect the location.
The personel service was very good The name of the hotel used to be Tizona and they renamed Los braseros so it was hard to get information about how to get there
Clean and comfortable The area which was far fromn the centre andvery run downNot what we had expected from reading the description
I had two dogs with me, the staff are dog friendly. There was a grassy area close by just round the corner to walk the dogs. No negatives
very central for the cathederal and historic area
V.Good central location. Food V.good and value for money
Location was excellent. The room was comfortable, clean and quiet.The receptionist spoke a little English and was very helpful. The parking was too expensive. If a hotel has private parking charges should be waived (or greatly reduced) for paying guests.
Clean hotel with good location to historic Burgos whilst still being amongst friendly bars and nightlife
The location is great, despite the area being in construction at the time of stay. Nevertheless, it is right in the city centre and close to all the main spots.
The hotel was a lot further than a mile out of central Burgos which is what was stated in the description. It was in the middle of a shabby industrial area with an extremely busy road with lorries thundering along the whole day. There were no amenities close by, not even a small shop. The hotel only had 2 floors and there was a very busy restaurant below. We requested a room for 3 on the quieter side of the hotel, but had the restaurant directly below us so the noise of clanging and clattering of pans was audible. The room was far too small for the 3 of us, you could hardly swing a cat in it. I think this hotel is over priced for what it is. Half a mile down the road we saw 3 modern hotels set back from the road for only 50 Euros per night.
This hotel was a little hidden gem. The decor was modern and eyecatching. The food was inspiring and unique. The staff were friendly, helpful and a delighted in serving us.
The staff were very helpful and the room was clean and comfortable. The bathroom was lovely. A very pleasant overnight stay in a quiet location
Pleasant decor, friendly staff, good rooms and value for money, excellent food - go for the local dishes!
dinner was served too late and was very expensive
The staff are friendly and welcoming. The restaurant was good, and the food relatively good value for money. Excellent selection of wines. 1st stay (December 2006) At breakfast, we were only offered biscuits to eat, which made it very expensive indeed for 5 euros per person! 2nd stay (April 2007), declined breakfast but spotted they had charged for it on the bill next day. However, this was rectified immediately it was pointed out.
This was the most amazing little gem - ultra modern inside a traditional shell - and the evening meal was fantastic and good value for money
Stylish interior decor Excellent restaurant Noisy roads
Very helpful and friendly staff,comfortable,clean hotel
very tastefully decorated, like a 5 star hotel