Bestill Budget leiebiler i Fort Myers

Ulemper: There were no vehicles in my class available when I got there. They actually tried to talk me Into a smaller vehicle which was not feasible. Then after waiting for ever at the counter I was told a minivan would be ready for me in the next 10 minutes. Got out to the lot and several of my car type came and left with other patrons, but still not my vehicle. Workers on the lot were hard to find and they had no answers. In all it took them an hour to get me the vehicle I had reserved.

Ulemper: Price

Ulemper: The pick up line was 1 1/2 plus hours. All other lines were 3 people long. I will never go for the cheapest rental car at fort Meyers again.

Fordeler: Nothing about this experience was good.

Ulemper: It would have been nice if the car I reserved was actually available. Also they ran out of cars. That’s their only thing they do is rent cars. Should never run out. So I reserved one and they ran out. Then after a bunch of back and forth with a “manager” they gave me a much smaller car for my family of 6 so was forced to break the law a bit. But the kick in the nuts was when after waiting in line for over an hour and finding out my reserved car wasn’t available ,the other car they gave me wasn’t in the parking spot and then waited another hour in the garage with a bunch of other upset people standing in empty car stalls. This place sucks.

Fordeler: Company is good, car is fine

Ulemper: Service people should be honest to customers, should tell all details about the changes different to online booking to customers before asking customers to sign. Very bad experience with the customer service people

Ulemper: There was no reservation and no car. We had to wait at the airport for 4 hours. I will never use kayak

Fordeler: Stagg was helpful although I was promised unlimited miles when I pre paid for the rental and upon checkin it was 150 miles a day limit which was very very disappointing. I had to rent the vechile to pickup someone at the airport 200 miles away and even though I told the representative on the phone before booking that I needed u limited miles he promised it was and then once I got to the counter the issue was not resolved.

Ulemper: It would of been better if I received what I paid for especially since I've been a long loyal customer with budget. The car was making a funny noise and had coffee stains all over the vechile when I picked it up not to mention the associate was rude when I returned the vehicle today!