I made a reservation for ten people 3 rooms with yourself and 2 rooms with Venere.com al rooms were adequate but three rooms were more superior with one having a separate seating area more like a suite(a little dissapointing as I hade made all the bookings and was accommodated in the smaller of the rooms) I know its sounds picky but it was a bit dissappointing.
A kind atmosphere, very friendly personel. Exorbitante rate for private WiFi internet use. There is a computer in the lobby available with free internet but this is no solution for private use.
The staff was awesome!!! They had the chef make fresh chicken nuggets for our picky kids (even though it wasn't on their menu). The room was spacious and the view looking down to the river was very nice.
The staff will spoil you and they will try to get the comfort you need. The hotel is placed in a middle of the forest. It is a quiet and nice place. The image of the hotel is dragged down because of the dirty and stained carpet from hallways and room. The bathroom wasn’t clean either.
The hotel was clean & comfortable & the food excellent. What set the establishment apart, however, was the friendly and extremely helpful attitude of the staff: from finding a spare power adaptor to replace the one I forgot, to arranging an almost instant taxi to the airport when the one we had booked failed to turn up; in both cases, no charge. Staff also advised us how to get around Berlin. Nothing.
Nice location - quiet but also easy to reach by public transport; breakfast really great
I liked the location it was nice and quiet with some good resturants around. I also like the bar that was near it. Nice and quiet and the locals are very friendly. If you go on a Sunday remember Germany is closed so get a few supplies like breakfast before arriving. I liked the clean room and the presentation of the room. The receptionist is very nice and helpful when asking questions. There where good transport links into Berlin central via the S-Bahn and Bus. Also there are some good food shops around but are not open on a Sunday. I found the hotel very good vaule for money as you get the simple things that you would require for a room. I did not like the fact the hotel did not have a reception on weekends but getting the keys from next door in the chinese resturant was very good and easy they also do very nice food.
having a kitchen in the room they do not have food facilities, like breackfast
All staff very good allrounders
Good location it needs updating.
Closeness to the S-Bahn. Superior Breakfasts. Attentiveness of staff.
They charge the invoice with extra fee. No reason for that.
Great location. Close to Freie University, and next to train station that takes you to downtown Berlin. Very quiet. Good breakfast.
The manager was excellent and helpful. The hotel was well situated for a congress at the FU. The hotel was in a quiet area.