beliggenheten, service, hjelpsomhet, god mat
Hotellet var nytt, med stilig innredning og innbydende farger. Rommet var stort, og badet var rent og delikat. Hotellpersonalet var hyggelige, og spesielt vil jeg fremheve det den nydelige frokostbuffeten. Stort utvalg som gjorde det mulig å variere. Mye frukt og grønt. Hotellets inngang/lobby var stor og ga et reservert preg. Kunne med fordel ha hatt noe mer kunst (bilder,statuer, krukker).
Flott rom, nydelig frokost og serviceinnstilte ansatte. Lett tilgjenglig for reisende. Direkte togrute til/fra Schønefeldt flyplass og trikker til sentrum av Berlin rett utenfor (10 min).
Pent designede rom med komfortable senger, upåklagelig renhold og stil. Likte badet spesielt godt. Tysk presisjon på sitt mest presentable.
Hyggelig, forekommende og dyktig personale. Komfortabelt rom, svært rent. Fikk stille rom (inn mot gårdsplass), ikke sjenert av trafikkstøy. Ikke fri adgang til Internett over trådløst nettverk.
I cannot fault the hotel, it was well located only 5 minutes walk to the S bahn, U bahn and tram which gave us access to the whole city, functional, spotlessly clean and well maintained. Reception staff were very helpful and friendly. Will have no hesitation staying at this hotel next time I visit Berlin. The breakfasts were expensive compared to what we would pay in England. No problem as there is a large shopping mall located 5 minutes away with numerous cafe's, restaurants and bars. No tea or coffee facilities provided in the room.
The staff were very helpful and were always willing to speak English. We had a double / smoking room which was very clean and tidy. Great bathroom and very relaxed. The bar never really seemed to be open. Although we did go over New Years so maybe that was why.
At the moment we arrived, the reservation was unknown!!! We had to book another two rooms!!! Very poor!!
Easy accesible, value for money
The room was spotlessly clean and the staff were excellent. Easy travelling distance for everything via UBahn & SBahn.
Rooms were clean and tidy. Facilities were good. we booked hotel at a set price but even with the confirmation they charged us 10euros extra for every room and we had 13 rooms. feel staff did not care just wanted extra money and said it was booking.coms fault. As we were in a different country and could contact no one we had no choice but feel we were robbed and this left a sour taste to the whole holiday.
The staff were verya helpful aand welcoming.
Nice clean rooms Breakfast price is way too high 15 euro
The wellness area was not in use
Attention to the detail.Very clean.Great room.
Bra hotell!!Ligger et stykke fra sentrum,men trikken går hele tiden,ikke noe problem!!vi kjøpte dagskort og dro over hele byen.Flott ordning!Stort supermarked i nærheten er et pluss.vi bodde i 12 etasje,flott utsikt!!minuset er mangel på aircondition.Må være uutholdelig på varme dager.Men vi var veldig fornøyde og bor gjerne der igjen!!
Grei stanard til lav pris. Veldig bra med gatis og lett tilgjenglig parkeringsplass. Noe griseri i taket som med fordel kunne vært vasket vekk. En del trafikkstøy.
Hyggelige ansatte, som ga utmerket service. Stort og luftig hotellrom. Kort vei til trikken. Flott frokost buffet. Lå nære en veldig traffikert vei og gatekryss. Savnet aircondition på rommet da vi hadde opp til 35 varmegrader ute. Frokost buffeten var ikke inkludert i prisen.
God service fra baren som ga oss is, ingen andre steder en kunne få det på hotellet. Gratis parkering Ulidelig varmt. Ikke air condition og vinduene lot seg ikke åpne. Teppene var ikke rene og det luktet gammel røyk på det røykfrie rommet. Hotellet var et Holiday inn hotel og det var vanskelig å finne navnet de markedsførte seg på under booking.com.
Big, light room, comfortable bed and pillows No refrigerator
I had a complicated reservation for three different periods and the staff made for me connecting booking, that was very convenient very far from any supermarket
It is a good hotel!
Cleanliness and comfort of room Not many restaurants to visit nearby
I loved the sauna was quiet I did not like that there as no iron in the rooms, the hotel staff did not ask if we had any questions about the city and some staff seemed to be irritated
room is big there is no air conditioner in summer season, i hope i want to sleep in good condition.
Friendly and competent staff, relatively good location and reputation of the hotel, spacious rooms
Very good value for money, excellent room and staff were very friendly. Also liked the Bike Rental place just around the corner, even friendlier! Staff didn't always know what to do re certain things but to be fair think it was one lady's first day so I should leave her alone.
Clean, good value for money very far away
The service, the food and that we could use free of charge sauna and the fitness hall.
Luftig og reint rom, rolig strøk, god nattesøvn. Nær flotte Tierpark Zoo med stort areal og mykje skog. God frukost! Korn, div frukt, juice, surnamjølk produkt+ varm mat. Låg like ved der dotter mi hadde eit veldig enkelt rom for sommaren, årsak til val av dette hotellet. God U-bane forbindelse til byn rett ved hotellet.. Kjedeleg fasade og såg ut som eit dårleg val før ein kom inn.. Kanskje litt langt frå sentrum, men stille område. Ypperleg viss ein kjem med bil til Berlin.
The rooms were super, great location just at bit noice from the train. No
friendly staff, clean
Very friendly and helpful staff
Very nice personell, excellent location... Just great
Very big rooms, (room 11). Opposite train station, close to shops. had to pay upfront in advance, small rear car park, fee of 5 euros.
Big room, very close to the station Lichtenberg (50m)
The room was very quiet. Breakfast could be better.
Enjoyed our stay. Really friendly personel. Always a greating when you walk in our out. Ready to answer any questions. Clean nice rooms with enough space. and those showers are nice! Warm and strong after a hard day of work or shoppping ;)
Wide and clean room, the useful location near railroad station. Staffs were friendly.
Nice shower, good isolation, quite room, nice breakfast
The building was interesting due to the very high ceilings and large window fronts. The staff were very nice and friendly and there was always one member of staff on the premises. The towels and bedlinen were very worn and faded and the matress was too soft for my liking. Also,there were no ameneties such as an alarm clock, safe, minibar, ironing board.
The staff are very friendly and helpful and the location is close to public transport. Hot breakfast food would be a good idea, fried eggs, bacon, sausages, etc.
Nothing too much trouble for the staff. A good and reasonably priced Greek restaurant on the other side of the development meant that no transport needed in order to have a pleasant evening out. It is possibly not for people who don't want an extra half hour's journey each time from the city centre. At the moment lots of upheaval in Berlin with repair work meant that U-Bahn could not be used all the way to Central Station (Hauptbahnhof). But I found it fine and the situation of the hotel was peaceful which is a big bonus.
Station near (5 min walk). Breakfest ok.
The cleanliness of the room and the relation value for the money The furniture and comfort limited. Near a subway station but away from the city center
Two rooms in one unit for a family in a reasonable price More genorous with breakfast. Refill courasons (not put only once). Some Vegtables - not many but at least not only fat and carbhydrates
Staff at reception very helpful. Beds comfortable. I would have liked better coffee/snack facilities in evening
The rooms were very comfortable, as the hotel name exactly indicates. I liked the fact that the family room comprised two big rooms each of which had its own television. The breakfast was satisfactory. At reception and in the room there was plenty of information about Berlin and tours. I highly recommend it. The rooms could do with a fridge. Furthermore, it was a bit far from the centre. However, this was no problem once Berlin has an excellent public transport system. A tram station was just about 100 metres far from the hotel and a tram to the center ran approximately every 10 minutes or less. In about 20 minutes you were in the centre.
clean and excellant value with helpfull staff.
It is not to far from the airport and not to far from the center in the city. Conections to airport by train is OK.
breakfast was very good. only. little bit far of city centre, but public transport ir good.
Provides all our needs for our annual school trip
Staff where helpful and the hotel was very clean (nice bath rooms). I would like to have been closer to the centre,..... but the hotel was lower on cost due to being a 27 min tram ride from the cemtre. The tram (M6) stop is very close to the hotel.
Room size, free parking Bed size, bath quality, a beat far away city center
The hotel was excellent value for money, clean, welcoming and quiet. Chosen due to its proximity to good public transport, a three minute walk from Karlshorst S Bahn and one minute from a tram stop.
The good outfit of our room and the very clean bath-room. To little possibilities to park in the yard of the hotel; We could not receipt Videotext on the TV-set.
Decoration Too noisy! cars and tram make the hotel uncofortable. The security is not good since the door in the back of the hotel is not closed during night while the reception is closed and anyone can have access to the entire hotel through the back. Too far from the city center...
Ambiance Your survey put a qualifier on this section "Do not use this review for complaints." If I say anything I didn't like in this section it maybe misconstrued as a complaint.
The location was excellent as it is less than 5 minutes walk from the S Bahn and a further 9 minutes to the airport. There are plenty of shops, market stalls and cafes in the immediate area of Karlshorst. It is possible to be in the city centre within 20 minutes. The hotel staff spoke good English and were very freindly.
Was generally very good Breakfast was expensive
Best price-value ever! The hotel is not extaordinary, but I did't think that one could get such a convenient place in a city for about € 40,-
Hotel was clean and food was good in restaurant. Easy walk to S-Bahn. Very strange checking in - seemed to be no reception and waitress in restaurant gave us key. Staff gave wrong directions to S-Bahn and didn't speak English. Smelled of smoke on our floor but room was ok. Only got 1 tiny bar of soap first day which ran out and didn't get more.
we went with two couples and had a double room with a sittingroom in front of them, very nice and quite luxurious. Breakfast was good, rooms were clean and spacious. The hotel is located in a not to charming part of the city, about 10 km's from the citycenter. Hotel is about 300 meters away from the nearest metrostation. Frequent arriving metro's bring you in about 15 minutes to the citycenter. No problems.
The breakfast spread was exceptional. Had dinner also at the restaurant and it was very good. My room was clean and the place was quiet, allowing for a good nights sleep. I felt that the 9 Euro ($12 USD) price for breakfast was a bit steep. A cup of coffee and bowl of cereal shouldn't cost that much. Perhaps they could taylor their menu in an a-la-carte fashion.
the bedsheets werent changed
Friendly staff and cleanliness was top-quality, especially for the price. Immediate surroundings are not that great but it is 100m away from the S-Bahn. Excellent choice if you are just looking for somewhere to sleep and have some breakfast.
Good facilities e.g. en-suite/breakfast/parking/WiFi at a good price for Berlin Some aspects were more pension than hotel e.g. walk up (up to 4 floors) with no lift, room not serviced daily
Perfect Ticked all the boxes for me and will certainly stay there again on future trips to Berlin
I needed somewhere quiet, clean, comfortable, close to public transport and great value for someone on a very tight budget. This place lived up to all my expectations. I'll stay there again for sure.
Every time staying in Penzion I’m happy with price and quality. Really after the long busy night you can have a rest and slip whole day in silent and peace.
It was clean and comfortable and easilly accesible.Staff were friendly and helpful. It did not have breakfast facilities. I had to go across to a bakery for coffee and breakfast. They could have had a kettle at least! Not convenient! I stayed for 5 full days.Linen was not changed at all for the period. I had to ask for fresh towels on the third day.The room could do with some air fresheners to take away smokers' smell.
The hotel is rather far from city center, however public transportation is available. Also reception is available only some hours per day, when we arrived we had to wait, so take care to arrive at the shown hours.
Very close to Berlin centre. Rooms clean. Would recommend Could do with a lift/ elevator
It's a quiet and simple pension with minimum staff, for quick stop and short time¨to stay!
The receptionist was so nice and beautiful!
Excellent value for money. The bathroom was great for a single room. The room was absolutely spotless. Although I felt safe in the area and the hotel, the fact that the main street door was open all the time did bother me a little. That said, there are two more doors to go through.
intrnet facality in the room can be a good added facality. Atleast one intercom phone number, which can be contacted in the morning between 7 am to 10 am and in the evening after office hours till 10 pm, The instructions to drop the key into the box, before checking out the hotel were not easily tracable. May be , give a sheet of instructions regarding all the system explicitly written. Thanks
Rather in a suburb, but conviniently located to where I needed to go. Rooms very quiet. Train station nearby. No breakfast in hotel, but lots of breakfast places around.