This is an excellent hotel in an outstanding location in Playa De Las Americas. Situated right on the beach, we used the small beach right outside the hotel a couple times, even though the shore was a bit rocky. A nicer, larger beach can be found on the other side of Puerto Colon, known as Torviscas Playa. The food was very good, and the selection was absolutely huge, although I have had better food at other resorts. There is certainly something here to be found for everyone. I had requested a room on a higher floor to avoid any noise that may occur at lower levels, and they accomodated my request with a nice 10th floor room with a beautiful view overlooking Puerto Colon, Torviscas, and the sea. All hotel staff was very accomodating! Hotel room was a bit small and out-dated, and in need of remodeling. Beds were very hard.
Nice location, beside the beach and promenade, friendly staff, nice breakfast and super view from our 8th floor room.
The breakfast buffet was very large. The view from the room and location were ideal. The bed was a bit stiff.
We have stayed there often in the past and really like the warmth and professionalism of the staff Some facilities could benefit from a "face lift"
you could get easy from the airport to the hotel,it was very close to the beach, it had a very big restaurant with a good program, outside the hotel is the meeting poit for many trips like Jungle park, San Miguel Castel,etc, tv channels in 4languages english,german,italian,spanish the furniture and the painting in the hotel room are a little too old, and this was unpleasant(I speak on the behalf of my room)
The choice of food at breakfast and dinner was excellent. Very attentive, hard working waiters. The hotel has bright and spacious puclic areas. There was good entertainment for families. There are not really enough lifts for the number of people staying in the hotel. Bedrooms could do with a refresh.
The room was basic but the hotel was excellent, half board was a good deal and the food choice very good. The hotel was in an good position for the beach, bars etc. None
The location near the beach was excellent. The food was varied and delicious (we had halfboard). We also liked the active animation-team and the entertainment (for both kids and adults). The much-needed airconditioning did it's job perfectly during the hot weather. The room was big enough and kept clean, it also had a nice seaview from the balcony. And last but not least - the staff was very helpful and friendly. There's nothing really negative to say about this hotel. Maybe the fact that the drinks are a bit expensive at dinner/in the bar.
Breakfast, pool area, location. Rooms a bit outdated, elevators hard to catch.
Hotel very nice and in good location. Food really nice with plenty of choice. Two big swimmingpools and well equipted new gim. Very friendly animation team (international). Rooms furnitures quite old...and I would say the same about other hotel guests;) 70% of all guests were over 70 years old..mostly British..In the morning they booked best places near swimming pool (thou it is not allowed) and spent there no more then 30 minutes in the afternoon...Slow lifts especialy during meals..better take floors 1-3 and use stairs if possible.
Godt kjøken, bra restauranter og bare For få og langsomme heiser, litt nedslitt hotell, dårlig kvalitet på underholdningen, bortsett fra vinkurset
Bassengområdet Være tydelig på konsept vedr halvpensjon. Å spise i en fullt opplyst spisesal tett sammen med bare pensjonister er ikke helt det vi hadde tenkt oss. Bestiller man rødvin får man bare servert den de har. Vinkart eksisterer ikke. Maten var under middelmådig
Beliggenhet, sjøutsikt, maten (spes. frokosten) og aktivitørene/ aktivitetene (kveldsunderholdningen) var fantastiske :-) Det var en superfin ferie på dette hotellet Ikke nok sol stoler og man måtte betale for underlag på disse- om var var heldig og fikk tak i en stol
Finally relaxation and offload -
kitchen, beach,evening performance, attitude to children, nice shopping, very comfortable climate.General impression is very positive. Too many steps and levels, difficult to walk with small children and old people
Outstanding location, excellent dining and friendly staff. We've already booked to return in late September. Resort on a very steep incline so not really convenient for less mobile guests. However, buggy service in place to ease this problem.
room was very comfortable and clean, beautiful garden and very pleasure staff.
Buffet meals are wonderful. No negative points.
Good kitchen, a lot of restaurants and big territory I didn`t like that at first day of arrival accomodating to the room with yelow water, bad floor and without sea view.But in advance I made reservation the room on sea view. But after calling to reservation, next day I accommodated in dood room on upgrate rate.
Excellent grounds (landscaped beautifully), excellent service and staff. Spa is world class and well worth the experience. Extremely well suited for families with tons of fun for the kids. The bed was a bit hard for my taste and I found the restaurants to be a bit pricey but not too outrageous for the quality of food which was quite good.
Stor fin leilighet (to roms). Svært hyggelig peronale. Stort fint bassengområde med koselig bassengbar. Ungdomsgjenger med irere og engelskmenn støyet endel. Særlig når de kom hjem tidlig på morgenen (05-07) etter å ha vært på byen. Det virket som om det var viktig å støye mest mulig. Dette var et iritasjonsmoment. Vi kan ha vært uheldige med ukene.
Hyggelig betjening. God mat. Pene rom. Bra beliggenhet.
Vi likte hotellet svært godt. Men vi traff på to svært vindfulle dager. Forstod at det hver 3.-4. måned var vind i området i et par-tre dager. Hotellet ligger i et utsatt område for vind. Jeg svarer "ja" på anbefaling av hotellet, men vil samtidig ta forbehold vedrørende beliggenhet i forhold til vind, som i vårt tilfelle var plagsom.
It is a great value for the money. It was nice to have our own kitchen. It was within walking distance to the beach and all the main area of the city. The beds were really hard and I would have liked to have some air conditioning.
Very good hotel, friendly staff. clean big rooms and good location near the city, beach and shopping center. I recomended that place for everyone. I spent 2 weeks with family (2 small children) and it was one of my best holiday. You should expect karaoke or bingo show at the swiming pool till midnight and if You need silence before that time You can forget about it. But You can used to them.
Dirty and unfriendly hotel, only the cleaning lady and one helpful blond receptionist tried to help Very unfriendly management and dirty hotel with lots of Big cockroaches
I liked the location The fact that after hiring a safe the whole safe was stolen from our room. All our money, passports, jewellery, camera which were in it were taken
It is a comfort and pleasant and cosy hotel
Nice location, great swimmingpool, clean room and kind staff, I would recommend it and I will go back
Stille og rolig, ikke ungeskrik. God frokost, lettvint å komme ut i naturen. Dårlig utsikt fra altan når en satt ute. Ingen god stol inne på rommet.Mye bråk fra gata under tømming av renovasjon nattetid burde vært endret på.
Utmerket hotell med god frokost og hyggelig personale
Den rolige stemningen. Personalet var hyggelig og imøtekommende. Hotellet passer for voksne. Hotellet er litt slitt men greit nok. Flott frokostbufet godt utvalg, men savnet ferske grønnsker. Ønsker mulighet til å ha vindu i "luftestilling" om natten. Renhold kunne vært litt bedre.
Ikke noe spesielt Bedre senger. Hotelbuss som kjører som beskrevet. Wifi som virker og overalt. Pusse opp rommene. Skifte spisesal til en av de andre restaurantene, nåværende altfor mørk.
Friendly staff,lseemd to be newly refurbished, clean, pleasant, nice pool area. Did not bother us, but a restaurant was advertised, as well as a mini market - both were closed for the season, it seemed.
kind staff Hairs in bathroom, floor and behind the door, on the walls. The swimming pool is open from 10.00 u until 18.00 u, until 10.00 waiting to go in the swimmingpool is absurd?? you wake up at 7.00 wath to do within that time?? Than you go voor a sweaty trailwalk at the time you arrive ( 18.30u )thats the time you get at the hotel after a day trailing, you want to jump in it, but you can't becouse its closed???
Staff was very nice and helpfull. That there was a kitchen and fridge. Pool was not heated, nobody went in the pool, to cold, only 21deg C., even the children did not use the pool. Only got 1 tv channel and that did not work, even after complaining 3 times. Warm water for 5 minutes after that cold water, could not even take a complete shower, in the middle the water turned cold.
Room smelt of smoke even though we asked for a non smoking room. The water was cold too. The tv services were poor and we had to ask for a refund.
Sentralt til både strand og restauranter, grei pool og god frokost
Det var en hyggelig betjening i et moderne hotel Det var en del eldre på hotellet, samt at heiskapasiteten var under det en kan forvente.
Greit hotell, sentralt til strender, strandpromenaden, resturanter og butikker. Det har også bra svømmebasenger for alle aldre. Rene håndklær
For mye bråk om natten
Frokost var bra. Bedre senger, altfor hard madrass.
Belligenhet, hyggelig personale, god frokost. Problemet er støy fra nærliggende nattklubber. Hvordan dette problemet skal løses er ikke enkelt. Nattklubbene stengte ikke før kl 0600, og var til sterk sjenase pga høy musikk.
Hotellet ligger nær stranden og resten av byen. ok standard. litt støy fra byliv og diskotek, men ellers eit hyggelig sted å feriere.
Kort vei til strand, og rimelig avstand til fergekai (Fred Olsen / La Gomera)
Bassenget og takterrasen. Flott rom med gode senger og fin takterrasse. Men elendige hodeputer. Nye hodeputer og nokkjøkkenutstyr
Selve rommet, serviceinnstilt personale, takterrassen er super, med sol hele dagen, vi hadde rom ut mot hovedgaten og var veldig fornøyd med beliggenheten her Selve rengjøringen av rommet kunne vært bedre, særlig søppeltømming ble forsømt. Likeså er det nå en del slitt kjøkkenutstyr og det burde vært bord/stoler på takterrassen slik at vi ikke behøvde å flytte møbler opp og ned
Rimelig og fin beliggenhet ikke langt unna stranden og shoppingsenter Dårlig utsikt fra balkong, lite sol
Blide og hyggelige folk som jobbet der , fra resepsjon til rengjøring.Sentral beliggenhet til det meste.Flott service ang rengjøring, skifte av håndklær, sengetøy etc. Trådløst internett på rommene hadde vært fint.
Beligenheten- hyggelig betjening Etter våre forventninger fungerte alt bra- kunne vert litt bedre kjøkkenutstyr.
Recently refurbished throughout, very stylish but in keeping with the style of the beautiful old building. A friendly place to stay, plenty of space to relax in patio area, sitting room, bar etc. Good food menu, excellent range of local wines and choice of drinks in the bar including various tea and coffee. Highly recommended for a short break away or while on holiday from a resort area.
The accomodations are not clean and the hotel staff are not readily available. In fact the manager cannot be found though I found out later that he works at the same time in a building right next door. Very loud and noisy at night. The entire room smelled like cigarettes (though it was not a smoking room.) The room was full of flying ants.
The only good thing about the place was the price! Do not under any circumstances stay at this hotel!