Ann Arbor Hoteller

Fordeler: the staff was great, nice room, good breakfast. they have a pancake machune!!!!

Fordeler: The staff was incredibly helpful and friendly, especially will like to command Jonae at the reception desk that help with extra room booking and was the most awesome and helpful as she can.

Ulemper: Breakfast selection was good but could be more healthy

Fordeler: This is going to sound stupid - but this may have been one of the best hotels I have ever stayed at - including 5 stars. The attention to detail, the staff, the cleanliness - iced water with oranges...

Ulemper: nothing

Fordeler: breakfast was great!

Fordeler: Brand new, updated decor

Fordeler: Dem cinnamon rolls Nice workout room

Ulemper: The breakfast could be improved slightly. It wasn't bad (except for the eggs), but it was pretty much the standard complimentary breakfast. Something a little extra or different would stand out ...

Fordeler: Clean, friendly staff, excellent location, quiet area

Fordeler: It looks neat,clean and well furnished. The lobby is bright and comfort with snacks and coffee, newspaper. The pool is small but comfort and make people feel clean.

Fordeler: All was good

Ulemper: Nothing

Fordeler: It is not the cheapest hotel, bur you get value for your money. The rooms are big, well maintained and superclean. People are friendly, breakfast is good, free wifi and coffee all day long. ...

Fordeler: service was excellent

Fordeler: Bedding and pillows. Size of the room

Ulemper: Bathroom : towels far too small, shower floor far too sliding ( dangerous ) Breakfast choice and quality very average.

Fordeler: Staff is really nice and welcoming

Ulemper: Internet is slow. Room images on website are different than what the room really are. Sort of old.

Fordeler: The swimming pool was perfect for our kids!

Ulemper: Everything was outstanding!

Fordeler: Cleanliness is important to me.

Ulemper: No free breakfast available.

Fordeler: Al Hotel Staff were very nice and accommodating

Ulemper: Mattress seemed a little old or just lower quality than other hotels I generally stay in

Fordeler: We were very very appreciative of the service we received from the front desk (specifically, Rocky). There was a problem with our room, which was directly above a noisy mechanical room. Rocky did not ...

Fordeler: How the pool was made at one end for little kids. Front desk staff was so nice and helpful.

Fordeler: Great service at breakfast, staff were outgoing and friendly. Wonderful way to start the day.

Ulemper: Coffee with n the restaurant was quite good, but the lobby coffee was very weak

Fordeler: Loved the pool for the kids

Ulemper: Da food

Fordeler: Comfortable room

Ulemper: Just the location the hotel was in a mall parking lot

Fordeler: The facility was beautiful and the bed was comfortable.

Ulemper: I didn't like the shower it was small and the bottom of the tube looked like my old high school floor.

Fordeler: Very accommodating. Gave us a room by the pool and late check out the next day upon request. Extremely comfy and clean.

Ulemper: n/a

Fordeler: Everything! The staff are second to none!!

Ulemper: Nothing comes to mind.

Fordeler: It was very well appointed!

Ulemper: You didnt tell us there is a 100.00 pet fee. Thats very expensive and should be declared before booking!

Fordeler: Location to meetings and close to 94 easy to get to.

Fordeler: Friendly staff. Clean rooms. Adequate breakfast. Great location. Fulfilled all my expectations.

Ulemper: Bathroom small

Fordeler: I have stayed here before and returned on this visit because of the friendly staff, good breakfast, swimming pool and comfort of the room. I wasn't disappointed and we really enjoyed our stay. I...

Fordeler: Comfort of the room and the added bonus of a small kitchenette. together with easy access to the interstate

Ulemper: Roll away bed was extremely uncomfortable

Fordeler: I loved the workout room with good equipment and chocolate milk. Nice pool & hot tub

Fordeler: The kitchen facilities were very accommodating and the breakfast was good and filling. The staff was friendly and helpful. Our heater wasn't working when we settled in the room and we were given ...

Ulemper: The bed was hard.

Fordeler: Bed was very comfortable. The room was well appointed for needs. The location was easy and the facility was clean and pleasant. Friendly staff too. Decent enough breakfast but people were on top ...

Ulemper: The refrigerator in room was quite loud. Screechy pitch noise do we had to unplug it. Same was true in our 2nd room but they kept a/c fan running to drown it out. Also, could have used more ...

Fordeler: Clean, easily accessible, with a shopping mall next door and easy interstate access. This was a perfect choice for us.

Fordeler: Location awesome.. located within walking distance of the mall. Staff very friendly and helpful.

Ulemper: The breakfast was horrible. No variety and the waffle maker kept sticking. When I bought it to the attention of one the staff she told me 'Oh I will figure something out, but never did...

Ulemper: Room was dark. Bathroom was dark dreary and small.

Fordeler: café room décor views from windows

Ulemper: shower broken customer service very poor - not friendly payment indicated on bookings.com not what I was charged - I was charged much more rooms were not cleaned properly - floors felt dirty ...

Fordeler: Lovely room and service. Only thing I would caution some people is the showers are somewhat small. I was completely comfortable in them but I think other people might have an issue.

Fordeler: I have been staying at this hotel for years, and the new upgrades and decorations that were done when the property changed ownership are excellent. One of the best decorated hotels I've ever ...

Fordeler: Hotel location

Ulemper: 人員服務

Fordeler: The bed was very comfortable. The room was too warm when we walked in. The AC was set too high (71) and we really didn't like the refrigerator was not even plugged in to the wall. That is very ...

Ulemper: The room was too warm when we walked in. The AC was set too high (71) and we really didn't like the refrigerator was not even plugged in to the wall. That is very tacky. Also, there is no light ...

Fordeler: Great location, nice and clean room, boutique hotel atmosphere makes it feel special

Ulemper: Valet parking is pretty inconvenient and they already moved our car away with stuff still in it despite the request to wait till we emptied it.

Ulemper: We were most disappointed when we were charged more than the fee listed on the booking.com web site. The daily charge was listed as $144.00 per day. We did not read the small print which listed the ...

Ulemper: Dark rooms! Very expensive. Staff was very poorly trained. Cannot recommend, won't return.

Fordeler: Delightful staff throughout the entire hotel

Ulemper: SURPRISE ! parking is $25 per night - never paid that in my life to park at a hotel that I was a guest at

Fordeler: Comfortable bed and pillows

Ulemper: Unfriendly and aggressive staff

Fordeler: The downtown location is a plus

Ulemper: Did not appreciate a $25.00 charge for valet parking....on top of the room charge

Fordeler: The historic property has a lot of character. The room was huge and comfortable. The wifi was solid. The property is within easy walking distance to the University of Michigan's Central Campus.

Ulemper: It seems to be overly picky--my son's bed was quite squeaky. However, we all got a good night's sleep, so it wasn't too noisy.

Fordeler: Breakfast was great, very relaxing b & b, lots of outside sitting areas to enjoy beautiful flowers and small pond. Will definitely visit the Stone Chalet again and recommend to friends.

Ulemper: Nothing we didn't like.

Fordeler: This is the perfect weekend getaway spot. The house is beautiful, tons of character. The staff was super friendly and helpful. It was like staying at your best friends house.

Ulemper: I wouldn't change a thing.

Fordeler: Especially loved the breakfast-Quiet and intimate instead of crowds in a hotel lobby vying for the breakfast buffet.

Fordeler: A beautiful bed and breakfast. The staff was super nice, it felt more like a home. Breakfast was delicious.

Ulemper: Can't say that there was anything I did not like

Fordeler: The staff was great. And the gals that made breakfast every morning were super sweet, but the breakfast was as cold as ice.

Ulemper: Wifi was awful. I need to work every night there. Would have very much appreciated better wifi. Also, the walls are a bit thin.

Ulemper: My husband and I were so excited to stay here on our first ever visit to Ann Arbor. We were greeted by a very nice gentleman who was not the owner, I can't recall his name. He was so welcoming and...

Fordeler: The bed was great .The location was good.

Ulemper: Breakfast was a little disappointing. It was cold and a little stail. I also left my phone charger behind totally my fault but it was never found by staff which was disappointing.

Fordeler: Everything was perfect for us and breakfast was healthy and tasty. Fantastic property and lovely hosts. Thanks for a great stay, we will definitely be returning again soon!

Fordeler: The breakfast was delicious.... above and beyond our expectations! Bed was very comfortable.

Fordeler: breakfast ,

Fordeler: Location

Ulemper: There was no place to hang clothes

Fordeler: Staff friendly and clean!

Ulemper: Price was high for this stay!

Fordeler: Room layout with lots of space. Good breakfast with choices. Air conditioner nice and quiet.

Ulemper: Bathroom floor was wet after using shower because the curved rail extended outside shower perimeter and there was no water retention rim on shower base. There was a floor drain in the centre of the ...

Fordeler: Bed was comfortable, room was clean and as described.

Fordeler: The staff, the bed, and the breakfast.

Ulemper: Everything was perfect.

Fordeler: Very nice hotel, good price , close to U of M.

Fordeler: It was new and very clean. Staff was courteous and professional.

Ulemper: The bathroom fan wasn't working.

Fordeler: Comfortable room. Great location

Ulemper: We stayed two nights but the room was not cleaned during our stay.

Fordeler: Basically, all the food was good but the eggs didn't taste real

Fordeler: breakfast

Ulemper: Room smelled like a musty locker room. Very little sound proofing ,we could hear the people next door talking in a normal tone. Room above us had children who bounced from the furnature to the floor. ...

Fordeler: Sausage and fresh fruit

Ulemper: Seating arrangements

Fordeler: The breakfast was great, with plenty options for anyone. The pool was nice and we were fortunate to have it open just as we checked in that day. The room was very comfortable. The spa bath was ...

Ulemper: The hotel is a bit off in distance from the downtown area. If you don't have a car you need a taxi or Uber not sure public transportation reaches the exact hotel location. This wasn't a major...

Fordeler: Very clean and friendly. Stayed here before. Will definitely stay here again.

Ulemper: Couldn't get a cot. Not sure why they aren't available.

Fordeler: The room averall was AMAZING! Some staff was AMAZING as well.

Ulemper: I didnt like that we was told no bringing any drink of any sort to the pool area and that only the people that was on our reservation could swim because it wasnt fair to everyone else who paid that ...

Fordeler: The hotel is nice and clean

Ulemper: Breakfast/Dinning room is very small.Very crowded.

Fordeler: Our trip was for 21 days driving from Florida to Ohio. This was the best hotel. Great value and even a free substantial breakfast. We stayed in major hotels but they could not compete with The ...

Ulemper: Excellent all round

Fordeler: The beds were amazing! I had a sick toddler overnight and the staff was very accommodating and understanding. It was a very clean hotel and everyone was so nice.

Ulemper: I dont think it could have been any better!

Fordeler: Room was quiet.

Ulemper: Bed was too soft like sleeping in a bowl. Basic breakfast in a confined area..poor layout for food...very small area...would have been nice to have separate light switches with dimmers in whirlpool ...

Fordeler: good locatio, clean and nodern

Ulemper: A/C in room was questionnable

Fordeler: Bed was very comfortable, room was clean, loved their towels! Breakfast had a great selection, game room was nice as well as the pool area!

Ulemper: Not a thing!

Fordeler: Yummy breakfast with good variety.

Fordeler: Most of everything about this hotel are great, however I think the room decor is outdated. Overall it is a fantastic place to stay, we love the gym and the pool tables. A+

Ulemper: The room decor.

Fordeler: In this area of Mich you just can't do better than this hotel at this price. Just book it--this area is a hotel desert, this is where you want to be. Unusually tasty breakfast, fresh tasting OJ and high quality sausage, coffee. Sparkling clean room.

Ulemper: I wished I had brought my own coffee mug so I could avoid the paper and foam cups. Walls are on the thin side, when the jetted tub upstairs is in use you'll certainly know it. Construction quality uneven, but very nice decor. No traffic noise in my room.

Fordeler: Very modern and sleek- all new amenities and kitchen. (It's a Residence Marriiot). Most comfortable beds .

Fordeler: New facility

Ulemper: Valet parking facilities were good but very expensive. Rooms were very expensive. Changing reservations to add a date was cumbersome and increased expense inordinately.

Fordeler: The service was excellent

Ulemper: Pillows not firm

Ulemper: Water was too soft Pillows are not comfortable at all

Ulemper: Did not get a receipt ...: and water pressure not great at sink or in shower

Fordeler: The room was perfectly sized and very efficient.

Ulemper: The environment was very dry. A little more humidity would have been nice. Maybe a small size personal humidifier?

Fordeler: People working at the property were all excellent!

Fordeler: Great yogurt fruit thing going by on. Fun to make waffles.

Ulemper: I think Ann Arbor needs a little village grocery store

Ulemper: Firmer pillows would be better IMO.

Fordeler: Love the location in downtown Ann Arbor. Staff is very friendly. Good breakfast. The workout room is well appointed.

Fordeler: The hotel was very clean, comfortable, with cheerful and helpful staff.

Ulemper: The breakfast was really terrible. I ordered eggs benedict, which came on a soggy English muffin, with an overcooked egg, and bottled hollandaise sauce. My wife's selection was no better. For $19....

Fordeler: I liked the servers and the cleaning people.

Ulemper: I didnt like how a 'new' employee gave me incorrect information. When I called down to the front desk to ask about puzza delivery to the hotel, the attendant said, 'I do not know, I ...

Fordeler: Room Size - View from the room

Ulemper: room was not cleaned daily.

Fordeler: Pool area was small but perfectly clean. The gardens around the pool very very nice. We will stay there again. Hotel was about 40 minutes from Michigan Intetnational Speedway. My kind of camping. Lol...

Ulemper: No complaints.

Fordeler: Bed and linens were great. Room was nice, clean, and they allowed you to control the thermostat. Great hotel.

Ulemper: The food was good but would have liked to see a little bit more choices for the breakfast. They had eggs, and oatmeal but no additional sides. Overall was a great hotel.

Fordeler: Very good

Ulemper: Nothing

Fordeler: Very convenient , had to relocate to another room due to plumbing issue , very smooth transition

Fordeler: The room looks great and bed is very comfortable, the front desk staffs are very friendly and helpful too.

Ulemper: The house keeping is awful and inconsistent. She somehow managed to forgive something everyday out of our 3 nights there. Ugh! She is so ADD! Nonetheless, everything else about this hotel is fantastic, we are willing to put up with bad house keeping.

Fordeler: Clean and great staff.

Ulemper: The TV remote was terrible...they replaced it and it was still not working well at all....other than that...a great place to stay.

Fordeler: The 'Great's- The parking space is great. Lots of room for the cars, and it has not been a problem to park our car. The check-in/check-out was easy. The 24 hour shop downstairs is good ...

Ulemper: The 'Not-so-good's- Overall the staff to guest ratio is low, so do not expect anyone to help you with you suitcases to the floor. When I asked the front desk whether I can get help to get ...

Fordeler: On the bed were both soft and firm pillows. Shower head was super.

Ulemper: Teach your servers to handle glassware on the bottom 1/3 not above 1/2 way up the glass.

Fordeler: All staffs were kind. very convenient location

Ulemper: Nothing.

Fordeler: The staff was extremely friendly and helpful. Always had a friendly word and a smile for us. The breakfast was fresh, hot and delicious.

Ulemper: The road construction nearby, but that is not something that is controlled by the hotel and it is temporary :-)

Fordeler: Small thing, but I really appreciated the night light...haven't run across that before. Also, comfortable bed, nice TV, convenient parking.

Fordeler: Staff was SUPER friendly and accomodating. Would stay here again.

Ulemper: Breakfast could offer a non-dairy milk with the cereal.

Fordeler: I'm pretty happy with the service, the room was clean and comfortable .

Ulemper: No ramp for strollers or wheelchair in the cafeteria.

Fordeler: The entire staff was friendly and helpful. The rooms were super clean and well equipped with everything in working order. This Hampton Inn goes over and above! Stay here!!

Ulemper: No

Fordeler: Comfortable bed and clean room. They had Direct TV so there were a ton of channels to watch. Breakfast was adequate.

Ulemper: Lot of kids running around but I guess there was a soccer tournament and was to be expected.

Fordeler: Very nice staff at front desk, breakfast, and housekeeping

Ulemper: Was a busy weekend with sports teams at the hotel. Lots of young boys running in the halls and playing ball. I did see staff trying to control the mayhem the best they could.

Fordeler: Room was very nice. Best breakfast I have had at a motel, hotel. Beds where very comfortable.

Ulemper: Thought they would have had a hot tub. Pool was to cold

Fordeler: Our room was faultless. We always worry about the maintenance and cleanliness of the accommodations that we book despite it holding a good rating. It's quite apparent that the Hampton Inn Ann ...

Ulemper: Honestly couldn't identify anything that I could take issue with. The Inn was being Managed well and all the staff were engaged in the success of the Inn.

Fordeler: Wonderful property, with friendly staff and a good breakfast.

Fordeler: Comfortable, quiet, clean hotel.

Ulemper: No jacuzzi.

Fordeler: I liked the clean, friendly environment.

Ulemper: The rooms were a bit to small and there wasn't a hot tub.

Fordeler: Check in champagne

Fordeler: The staff was excellent.

Ulemper: Everything was great.

Fordeler: The lobby is beautiful! Restaurant food was great!

Ulemper: I booked a room for three adults and two children. I expected a room that would be ... roomy. The room was small. Booking a 'family' room it was not, the room was small and tight, only ...

Fordeler: Staff was excellent and great place to stay for the price.

Ulemper: Everything was great!

Fordeler: The hotel was very nice -- super clean, very comfortable beds and pillows, nice staff.

Ulemper: The breakfast was very poor -- we went out to eat after the first morning. And the location was far enough from the campus that we had to take Uber every time to eat or go to the university. If you ...

Fordeler: Pool the hot tub was amazing the breakfast was decent it was only for executive suites and the snacks when we checked in along with wine it was a great honey moon

Ulemper: The sauna wasn't working too well and it seems old no instructions same with the hot tub also says pet friendly they only allow dogs

Fordeler: Excellent staff, beautiful hotel.

Ulemper: Can't complain about anything

Fordeler: nice room with balcony, medium pool, friendly desk hostess.

Ulemper: Sticky floor in bathroom, spiderswebs at lamps, sticky table surface. No trust in household and hygiene.

Fordeler: Clean, comfortable, friendly staff & good location.

Ulemper: Michigan Flyer doesn't stop there anymore. ☹️

Fordeler: Great hotel. Looks lovely, very clean, solid amenities, and staff is incredibly nice and helpful. Have a super convenient shop that provide nice snacks 24/7 or toiletries you might have forgotten...

Ulemper: Gym isn't a large variety in equipment other than cardio machines and a few dumbbells. Our TV signal sometimes lost signal for a few minutes, but this was rare and quickly fixed. One warning is ...

Fordeler: Executive Section with complimentary appetizers and morning pastries.

Ulemper: We arrived on a Thursday and stayed 3 nights. The second night, Friday, we were awaken by a fire alarm at 2:45am. We dressed and headed out into the hall where we met other guests returning from the lobby. THEY informed us that it was a false alarm. No one from the hotel EVER spoke with us about the incident. We left the hotel on Saturday before 11am for a day out, we returned that night to find our room had NOT been serviced! The bed was not made nor clean towels left so we called for towels. Upon checkout, NOTHING was said about either situation - no explanations nor apologies. They asked if a receipt had been left under our door - it had not. Apparently someone on the staff did not do their job.

Fordeler: Amazing from start to finish!

Fordeler: There was an error in the reservation they only reserved one room When I had booked two. They fixed it and gave me Vouchers for food and drink for having to wait a bit longer during check in

Ulemper: Bathroom very small

Fordeler: Food and alcohol prices were good and high quality. The discount coupons were great and helped offset the price of the room.

Ulemper: Cost per night for a couple was a bit high at over $200.00

Fordeler: The bathrooms were very nice.

Ulemper: You had to drive 2 miles to get turned around to get back on 94 west.

Fordeler: beautiful hotel, spacious rooms and friendly staff!

Ulemper: we couldn't get the hot tub to work: jets worked but no heat.

Fordeler: The meal we had at the restaurant was amazing. The staff were exceptional. We were lucky to be visiting during restaurant week so we had a real treat!!!

Ulemper: There was nothing we did not like.

Fordeler: Everyone was very nice and helpful.

Ulemper: Can't think of anything we did not like.

Fordeler: The beds are amazing. The softest bed in a hotel ..ever! The bathroom was great too.

Ulemper: Room was on the small side but it wont stop us from staying here again.

Fordeler: Great pool, great steak restaurant. Very nice rooms, very clean

Ulemper: Staff was not very friendly in the hotel or the restaurant. Location a little difficult to get in and out of. Room was clean but smelled like hot dogs.

Fordeler: Bed was extra comfy

Ulemper: Was pretty expensive, also they checked my guest out early which caused some unwanted confusion at 6am.

Fordeler: Indoor pool

Ulemper: Indoor pool, hot tub, and sauna. Pillow top beds, quiet heating/ax in room.

Fordeler: Clean and pleasant staff

Fordeler: The hotel was beautiful and the bed was incredibly comfortable. Loved the pool area and that it was open until 12.

Ulemper: Our bathroom was particularly small.

Fordeler: The lobby was very pretty and the front desk staff was very pleasant

Ulemper: The cost but I guess it's because of the area

Fordeler: Easy to get to the thebstaff was friendly

Ulemper: Breakfast

Fordeler: Staff were very friendly and accommodating !

Ulemper: Bathroom counter was small and bathroom could be better ventilated.

Fordeler: Location

Ulemper: Room was very dated, other holiday inn expresses are updated and modern

Fordeler: Great breakfast bar. Also loved the hot tub!

Fordeler: This hotel is very comfortable ~

Fordeler: Absolutely loved our stay here, the best breakfast we've ever had at a hotel, comfy bed, clean rooms, awesome and friendly staff.

Ulemper: I wish there was a mini fridge. We didn't think to bring a cooler with us for the weekend so we had some food that was left over and we had to throw it out.

Ulemper: Hotel needs an upgrade.

Fordeler: Location. Convenient place to stay when visiting University of Michigan.

Ulemper: It would be an improvement to have room thermostat. My room was left on high heat when I arrived and was very warm.

Fordeler: The location, Shopping mall close by.

Ulemper: There was not a refridge or microwave in room. Stayed at Holiday Inn Express in past always had one in regular room and suites. This was my first time at this Ann Arbor location. They offered to put ...

Fordeler: Clean and friendly

Fordeler: Staff were very attentive and responsive. The person who took care of the tables etc. at breakfast was very efficient and personable.

Fordeler: It was newly renovated, therefore the lobby was very modern looking. It was very clean. Had all the basics most hotels now have and offer, nothing above & beyond though.

Ulemper: It seems to cater to high school & college sports teams that are in town. It was very noisy & crowded. The teams had taken over the pool, workout room, lobby, and outside courtyard. When we ...

Fordeler: This was a great meeting place to be picked up by another party. Super friendly and helpful. The staff was well groomed and professional, we really loved the court yard and Bistro . The atmosphere was...

Ulemper: We were there when a water polo club had an event and I believe another group also. We weren't sure if the breakfast that was set up was just for them. We should have asked.

Fordeler: Friendly staff, comfortable and vlean room. Good stay.

Ulemper: For the price when compared with others I had expected breakfast to be included

Fordeler: Staff were very accomidating, room was a lot bigger than expected. Very clean, comfortable, and perfect location for our needs.

Ulemper: Small parking lot for the size of the hotel.

Ulemper: The Mattress to hard

Fordeler: Very nice room great layout

Ulemper: Pool was on the cooler side

Fordeler: It was very comfortable and the location was good for the purpose of our trip.

Ulemper: The sink would occasionally back up with air and water. :(

Fordeler: really nice and comfort bed

Ulemper: sheet a little bit dirty

Fordeler: Great front desk. Clean rooms. Courtyard marriotts are all standardized.

Ulemper: A bit pricey I'm not crazy about Starbucks coffee

Fordeler: the flotation noodles and beach balls in the pool made it a lot of fun for my kids. My 3 year old can get around just fine on a noodle; the older ones liked playing with the beach balls. The garden and deck access was very nice. Breakfast was delicious

Ulemper: the eggs on the ham and egg croissant were fried and cooked twice over. The yolk was not fully cooked hard, and it exploded onto my daughter's lap while eating it. She loves eggs, but wouldn't finish her sandwich after that. I expected scrambled.

Fordeler: Hotel was clean and location was great. Staff seemed friendly but was only there one night.

Ulemper: My only problem with this stay was someone was smoking pot in hallway or near my room. Did mention this to front desk mgr. but he seemed to feel it wasn't big deal! Don't care if you smoke pot but smell is awful and sickening

Ulemper: Air conditioning was no functioning well, did not allow me to lower temp. Bed was not comfortable.

Fordeler: rooms are very nice.

Ulemper: no pool no free breakfast.under construction.

Fordeler: Staff Room Location Parking

Ulemper: Pets

Fordeler: very convenient location and facilities, on-site amenities such as laundromat, newspapers and honesty cupboard add much value.

Ulemper: low water pressure in shower

Fordeler: relatively new, good location

Fordeler: Bed was comfy.

Ulemper: TV placement was odd. Seemed too far away. Room smelled like someone had just cooked a large Indian meal. I tried spraying Lysol and even a little of my perfume. Never went away. Had trouble ...

Fordeler: room setup.

Ulemper: Bed was not comfortable

Fordeler: The dishes and utensils were great, clean and neat. The bed was GREAT VERY COMFORTABLE.

Ulemper: The idea of not changing the sheets every day, even if your stay is only for a few days.

Fordeler: Comfortable, friendly staff,

Ulemper: No free breakfast

Fordeler: Kitchenette was a nice surprise. Room was laid out nice.

Ulemper: Noise from doors shutting was annoying. Bed was not that comfortable

Fordeler: The location to where I needed to be the next morning. Plus the size of the room and all of the amenities in the room. Enjoyed the stay.

Ulemper: No info about places to eat or entertainment in the area.

Fordeler: The location was goid

Ulemper: The bed and pillows were terrible. My husband tried to sleep in the recliner and it was uncomfortable also.

Fordeler: quite convenient to UM and downtown.

Fordeler: stayed because of the location. Ideal. staff was wonderful.

Ulemper: Bathroom very small, room very small. Queen bed was more like full size bed. Paid too much for size of room

Fordeler: The hotel was extremely pretty. Staff were very helpful and accommodating.

Ulemper: The mattress and pillows were very uncomfortable. The breakfast room is downstairs in a conference room, with no natural light and no warm atmosphere.

Fordeler: The staff was really amazing and friendly. That being said...

Ulemper: The rooms are really old. The internet didn't work. The heat was so loud that it kept me up at night. They couldn't fix it and said it was a problem in many rooms, so they moved me. But what ...

Fordeler: This hotel as a nice style and comfortable rooms.

Ulemper: Breakfast was offered in a conference room in the basement. Not a good way to start your day, no fruits offered, no ambiance.

Fordeler: It is in a great location

Ulemper: You can hear all your neighbours in the rooms down the corridor.The police were called due to noise levels one of the nights .

Fordeler: It has charm

Fordeler: Location and valet parking!

Ulemper: Can't wait until the hotel restaurant is finally reopened during one of our stays! We have yet to eat in it!

Fordeler: Nice room, very centrally located. Walkable from Amtrak station.

Ulemper: No view out of room as it butted right up against another building. Room was on smaller size and you have to step up into bathroom which is also very small, although the shower is fairly large.

Fordeler: staff friendly, location great

Ulemper: bed is too soft, armchair so soft that it i almost hurt my back when i tried it.

Fordeler: Location cleanliness

Fordeler: Location. Pleasant staff.

Ulemper: Noisy doesn't adequately describe the symphony of garbage can pickup at 6:00a.m. That the hotel knew was a problem when I paid up for this corner suite made it worse. Mood not helped by terrible wi-fi, shortage of outlets a malfunctioning toilet.

Fordeler: Beds were super comfortable.

Ulemper: TV reception wasn't the best

Fordeler: All the staff were VERY helpful and nice. Ready to serve.

Fordeler: My wife had a great time sleeping on the very comfortable bed

Ulemper: My card did not work on the outside door.

Fordeler: The bed was very comfortable, and the staff that checked me in was smiling and friendly

Ulemper: My room smelled like stale cigarettes, and I asked for a non smoking room

Fordeler: We enjoyed our brief stay. Very helpful individual when we arrived early. Lovely breakfast.

Ulemper: Just a reminder, not a problem, the hotel is a bit of a trick to find. It is tucked behind a Courtyard hotel, definitely worth the hunt. The hotel was to full the evening we were there so the next ...

Fordeler: The breskfast served was excellent especially the hot food like scrambled eggs and omelettes.

Ulemper: Hot water for tea was not very hot but likely because it is served from a thermal flask/container.

Fordeler: good

Ulemper: nothing

Fordeler: good

Ulemper: good

Fordeler: Vast selection of food options. I liked the 4 options of fruit.

Ulemper: I did not like the sausages. Loved the bacon.

Fordeler: That when I requested a room change due to the noise the children were creating next door they were gracious in accommodating me.

Fordeler: The staff was extremely courteous and friendly. We arrived late at night and there were restaurants close by for us to grab a late dinner. Our stay was very comfortable!

Fordeler: Employees

Ulemper: Out dated pool area Chlorine way too strong