Ann Arbor Hoteller

Fordeler: Nytt hotell, flott beliggenhet

Ulemper: i/a

Fordeler: The staff was excellent, Michael at front desk was a bit help with checking in and having answers to our questions and Rachelle was very nice when it came to breakfast. I have three kids and they get a bit rowdy at times but she was very patient and helpful.

Ulemper: I went through hotels and the room was suppose to be $110 after taxes but when we got there it was almost $140 and nobody could explain to me why. They blamed it on taxes but the confirmation I seen said taxes where already added. I also didnt care for the pool, they use the new "healthy" salt and it tasted like the ocean. It also caused my 5 year olds eyes to become red and swollen. If we go back we will be bringing goggles with us for all the kids.

Fordeler: Hotellet var rent og resepsjonen var svært imøtekommende.

Ulemper: Jeg bestilte gjennom Kayak og de hadde vanskelig å konsolidere reservasjonen og de reserverte ikke rommet jeg ba om. Jeg fikk en king size-seng i stedet for dobbeltrom som kunne ha vært et problem, men jeg reiste med familie slik at vi klarte oss.

Fordeler: Praktisk i forhold til Nord Campus og motorveier, rolig, rent, safe.

Fordeler: We checked in late, checked out early. For the price it was a good value. No frills, just a place to spend the night, which is what we needed.

Fordeler: The staff was fantastic, very friendly and helpful. Room was very clean and updated with nice carpeting, and the bed was very comfortable. Had a little trouble staying connected to wifi and frequently lost cell phone connection while in our room.

Ulemper: We were very surprised to hear dogs whining and barking in the rooms surrounding ours. When we asked the manager about this, we were told we had been placed on the "pet friendly" floor...which we did not request, nor even know was an option at this hotel. The manager told us if we were disturbed by the barking they would speak to the pet owner...but the barking continued. The barking wasn't loud, but it was continuous until the pet owner returned. Probably not an issue for other guests with dogs, but for us it was a bit annoying...since we didn't have pets and did not request a pet-friendly room. Not a deal breaker for us, but it would have been nice to have been informed of other room options, or, if none other were available, been made aware of the situation BEFORE we booked.

Fordeler: This hotel has a nice place to site outside (next to the pool) which is rare.

Ulemper: nothing....

Fordeler: Beds are comfortable, clean rooms, nice pool and great breakfast. We just like it and will stay when we come again in March.

Ulemper: Not bad, but when you flushed the toilet, it sounded like a plane was landing. Not annoying, it was funny but really strange. Never heard anything like it.

Fordeler: As we expect from Hampton, the staff was courteous and helpful

Ulemper: Room size anything but generous. Was surprised by the small size of our studio king and how cramped the breakfast area is.

Fordeler: Friendly staff

Ulemper: Rooms too small

Fordeler: Very friendly staff

Ulemper: Smelled like potpourri

Fordeler: Location

Ulemper: There was no place to hang clothes

Ulemper: Noise, perhaps it is a home house, the number is a few. expensive.

Ulemper: Room wasn't ready ontime

Fordeler: It was overall a very nice and well decorated hotel. The customer service was amazing and very much worth the price,

Fordeler: Executive Section with complimentary appetizers and morning pastries.

Ulemper: We arrived on a Thursday and stayed 3 nights. The second night, Friday, we were awaken by a fire alarm at 2:45am. We dressed and headed out into the hall where we met other guests returning from the lobby. THEY informed us that it was a false alarm. No one from the hotel EVER spoke with us about the incident. We left the hotel on Saturday before 11am for a day out, we returned that night to find our room had NOT been serviced! The bed was not made nor clean towels left so we called for towels. Upon checkout, NOTHING was said about either situation - no explanations nor apologies. They asked if a receipt had been left under our door - it had not. Apparently someone on the staff did not do their job.

Ulemper: Hornets in window sill, bug in salad, door left open by cleaning service and after a week of staying there and all the nonsense listed above allow a late check out by one hour. After discussing with management the issues above, no formal apology or compensation offered. Stay elsewhere! There is a holiday inn 50 feet away.

Fordeler: My reservation got messed but because of a third party website but they took care of everything for me very quickly and professionally. The room and beds were awesome as well. I would definitely stay at this hotel again

Fordeler: Clean Friendly helpful staff Nice rooms Hotel Bar One of the best hotel breakfasts Shuttle service

Ulemper: Pricey Breakfast is not free

Fordeler: Clean and quiet

Ulemper: Charges $3 for coffee in the lobby. What hotel does that nowadays? I went out to Tim hortons and bought one cheaper.