Fordeler: Standard comfort for a budget flight. Ulemper: N/A
Fordeler: The food and beverage selection as always. The seat was quite pleasant as well.Ulemper: Crew forgot to serve me when doing meal service. I got up and food but found it interesting that 2 flight attendants walked right by me without saying anything.
The flight was late departing and arriving.
Fordeler: I appreciate having updates about the flight mid flight.Ulemper: Better management of certain unruly passengers causing a scene by taking seats which were not for them because they can’t be bothered to book two seats together during the booking process and try and take a short cut when it comes to getting on the plane.
Fordeler: The food was amazing as usual. The crew's service was great!
Ulemper: Top cold inside. 35-40 % of the journey we had turbulences
Fordeler: We were able to bring our normal size backpacks as personal items even though they were certainly larger than the tiny personal item size limit. Ulemper: We had a terrible experience with getting checked in online and adding a checked bag. Numerous issues getting in touch with the company and the call centre staff was rude and unhelpful. The website is glitchy. The fee for bringing checked luggage was very high. We won't use this airline again.
Ulemper: 3hours late
Ulemper: 3 timer for sent