Finn billige flybilletter med Wizz Air

Overall experience

Fordeler: Nothing

Ulemper: 1.The flight had a delay for about 45 minutes 2.It was nowhere displayed in the airport from Wizz behalf. 3.Kayak somehow knew about it, because I received an email, but everywhere in the airport , or in the Wizzair app was saying nothing about delay.This was creating a total confusion to me and any other passanger around me. 4.The delay was displayed in the airport only with 5 minutes before the schedulled time to fly , not even for gate closing time. 5.I couldn't access any of my connections about coming for at a certain time in order to be picked up, or transfered to my next destination. 6.The Wizz apps is a crap...doesn't work good at all. 7.No information about gate of departure until last moment. overall awful!!!

Fordeler: I'm disappointed with your service

Ulemper: I'm disappointed with your service

Worse airline , devise crafty ways to make money

Fordeler: Nothing at all

Ulemper: The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again.

Fordeler: New aircraft

Ulemper: Boarding was horrendous. Flight was late in.

Fordeler: We arrived safely

Ulemper: Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline.

late as usual

Ulemper: As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again