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beautiful, immaculate room and excellent location. Very friendly staff and lovely facilities. I have already recommended this hotel to some German relatives! I only stayed one night because of time pressures, but I did not find anything that was not to my liking--it was a lovely place.
the staff were very attentive and helpful with suggestions. the spa/massage staff were not as friendly as the other hotel staff and did not offer any alternatives when we could not book a massage at the hotel.
The service was outstanding. The room was very comfortable. I would definitly recomend this Hotel.
Friendly staff. Good internet connection. Interesting view on the pedestrian street life.
I found the staff helpful and friendly.
Extremely friendly staff, excellent location, marvellous breakfast. And of course the nice building.
We enjoyed our stay because of the location and charning surroundings. The beakfast was excellent and staff most accomodating.We highly would recommend this Hotel to friends. The noise from street holligans yelling at 2 AM in the morning. This happened during both nights of our stay.
The Hotel is very cute, we were in a room with shared bath room. There were like 3 showers available, so more than enough. Free WiFi in the room. And very nice breakfast. Watch Out the hotel is in a pedestrian street so it's tough to find a parking space if you come with a car. Especially during Holyday season
The spar and pool areas were excellent. The food was excellent. The staff were very helpful and friendly. The cleanliness was good. The smoking in public areas of the hotel eg In the bar and reception areas. Our clothes just smelt of smoke in the room. The pillows could be improved to more comfortable ones. As Enhlish is the International and business language it should be used on all signs and menus etc.as well.
Excellent location (ca. 10 mins walk from the station), great views from my room - 2 big windows and balconies (!) with part seaview/part city view, cosy room. Staff very friendly and helpful. Food in the Bierstube was tasty. Overall a positive experience, would stay again. Decor in the room somewhat dated, could do with new carpet and maybe slightly firmer mattress! Breakfast buffet too expensive (I ate out). TV channel guide needs updating as it was completely wrong.
The beach side comfort. Hotel was ok but to expensive......rooms are pretty old the amenities were average to say the least.
I had a fantastic room with 2 balconys towards the sea and the beach northwards.
The excellent location. 10 minutes walking distance from Westerland main station, in the centre of the shopping / dining areas and, among the rest, just alongside the beach. The staff was very helpful and friendly.
All of the staff members were wonderfully friendly. Reminded me of 4 Seasons staff -really great. The room was small but very clean, beautiful linens, immaculate bathroom, heated towel rack etc. The location is one of the closest to the action on the beach and also the shopping in town. They don't take visa, but were quick to make alternative arrangements.
Excellent service; all staff with extremely polite manners fact that I could not pay with my VISA card
It was very close to the beach and it had beauty treatments.Unfortunately the pool was out of operation due to a flood whilst I was there. The breakfast was excellent and my bed was really really really really comfortable!! Only a minor comment but the television did not feature any English programmes eg sky or bbc World or cnn. They should also cater for the international customer and take credit card. They only accepted cash or ec card. Again this is only a minor comment.