comfortable well appointed rooms
The location is excellent. People is really kind and helpful, always ready to serve the client. It would be a good idea, not only for this hotel, to have a kind of kettle in the room.
good central location parking is not included in price and its very difficult to find on-street parking
Very good situated, clean, nice room (4th floor) breakfast should be inlcluded
Very central location-close to bars-shopping-the historic sites-the restaurants which l like lots-l got a good rate on the room which was very comfortable-did not have the breakfast as l thought 11 eoros was a bit expensive-let me use the Net in the reception area for free..
Proximity to Cathedral and on-site parking It was difficult to find as all the approach roads were under repair. Had to abandon the car and search on foot for the hotel but once found the receptionist was very helpful in directing us to their small car park.
We liked the friendly helpful staff and the central location of the hotel. The sound proofing was extremely good as we discovered that in the evening there was a lot of hustle bustle in the adjoining streets but with the windows closed there was no sound at all to be heard. Would have preferred to have in room coffee/tea facility but otherwise no complaint. Coffee was available in the restaurant when open.
The location: perfect for anyone on foot in the city and wanting to be in the center of things. Friendliness of staff: young woman at reception leant us her umbrella on a rainy Sunday when the stores were closed.
Excellent reception good English and splenid girl doing breakfasts who also spoke excellent English. Comfortable room and interesting underground carpark accessed by a lift.They arranged a fourth night very effeceintly. Breakfasts were good served and a reasonable deal at 6-7 Euros. We did not find an English TV Channel for news and struggled to get weather forcast important as it was very changeable. More relaxed seating in bar would have encouraged us to use it more may be they have a terrace in good weather?
The receptionist and several waiters spoke English. Good American Style breakfast: enough to last almost all day. Excellent central location, and close to Campo Grande (large park). Great bathroom. No "didn't likes".
New and very nice hotel, with an excellent location in centre and very good facilities and super friendly staff who speak amazingly good english for spanish understandings. We came with a 9 person bus wich did not fit in the underground garage, so they immediatly offered us the director's parking place. Design interior is very nice , super clean. Big rooms with raindance showers, feels like a tropical rain shower. The children had a great time although the hotel has no play facilities for them, but the staff did all kinds off extra' s for them. Breakfast is very compleet (only 7€ for extra guests) Good value for money.There is no gymfacilities. The big park is only 200 m away and there are big childrens' climb and play facilties and the most important: the two best restaurants of Valladolid Aquarium and Sabores.
This hotel ticked all the boxes which is rare, since we are very fussy! Could not fault it. Excellent value for money.
Excellent quiet hotel, very modern and sophisticated in a good location. Great continental breakfast and parking available within hotel. Rooms are spacious and well equiped. The evening meal room service was very poor, cold food, no condiments or sauces which caused a complaint to be made.
Good central location with secure parking. Comfort and professional service.
All the staff were very polite and friendly, the hotel decoration was very well done, our room on the 5th floor was quite large, well equipped and very stylish. We had the continental breakfast for less than 6 euros, with waiter & waitress service, a bowl of fruit, bread, ham & cheese, orange juice, coffee or tea “excellent”. One of the best all round best hotels we have stayed at in Spain Driving the car into the lift for the under ground parking a minor thing
Staff was nice and helpful. Bed was comfortable. Shower was Great. It was very noisy at night as there is a 'teenage nightclub' around the corner.
very good location, centre town weather
Situation within the city, within walking distance of shops, restaurants and tourist attractions. Shower not very good, breakfast poor value for money - better to eat breakfast out.
central location. Internet access. room was a bit cramped
Large and comfortable room, hotel was centrally located Personnel did not speak English, parking was difficult
no much too hot and noisey
We arrived before 12 noon and it was raining but they were able to offer us a room straight away
Secure parking. Dog friendly. Central location. Temporary parking in front of hotel for unloading. Good sized room poor breakfast. no air conditioning. Very noisy due to late night club in square outside room.
Closeness too shopping and sights. No parking and parking in parkades were expensive. Cost for a cot for extra person was expensive
Location, comfort and staff were excellent. Garage parking was convenient. Very relaxing stay.
View through the roof windows to the spike of the Catedral
location the parking
Very Central, Welcoming Staff, Authentic Spanish feel. Small but well equipped room with stocked fridge and a grande chandellere Beds were clean and good condition but uncomfortable - more like put-up-ups - definately needs review/investment.
The person in the reception desk was very kind.
locatio no central sitting areas
helpfulness of staff
It's a very nice hotel, in a good position and with a very nice staff! Rooms are really good and you can find all kinds of comfort!
Excellente situation géographique.
very good hotel
The very large and comfortable bed, the very friendly and helpful staff, the convenient parking, the good value, the central and convenient location. The only think I did not like is the glass-walled bathroom. Even the toilet was visible from parts of the room. This could be a deal-breaker for some people. Performing one's ablutions in full view of someone else is not everyone's cup of tea. Even so, I'd still recommend this hotel because it redeems itself in every other way.
The hotel is modern and clean. bathroom was very good and the beds very comfortable. The room as usual in Spanish city hotels was a bit small. The staff were extremely helpful and pleasant. The heating/cooling system was difficult to control. The access by car was difficult; although the hotel is on Plaza Espana its entrance is in the alley behind and it isn't obvious how to drive to the garage. The access to the garage is by elevator and requires some skill!
The hotel is freshly renovated in a very contemporary way. It is well managed, clean and comfortable. I particularly enjoyed a huge bathtub separated from rest of the room with a glass wall. Very cool! I was moved from a room to another without much explanation.
new windows opening system
It is an aparthotel so we had a kitchen. The downside is that we didnt have any plate or pots to cook with.
Good location, excellent value for money, friendly and helpful staff The staff did not really speak English.
Location - close to the Auditorium Miguel Delibes, nice sleeping block around. Quiet at the nights. Staff speak Spanish only, it's ok for me, but would be better to study English. They need some redecorating as well...
excellent room and facilities
Modern and quiet Apartment Hotel, out of the City centre but well linked with public transports. Staff absolutely ok. In my case, I had a suite composed of living room, bedroom, bathroom and kitchen, at a price that in many cases other hotels can't offer for a single room. Not a 4-star, but definitely far above the 3-star average. Very suitable for medium/long stays. Maybe internet could be free...
The friendly staff, good breakfast
we spend one night, the room was very nice, the location excellent.
The room was very clean and modern. Location very good and reception staff very helpful and could speak english.
the hotel was very central, and the parking facilities were good. The rooms were small but very clean and functional
Hotellet lå nær Placa Mayor og dette syntes vi var veldig greit. Nær handlegaten og den store parken i byen. Hotellet var veldig tiltalende og velholdt. Det vi savnet mest var varm mat til frokostbufféen. Det var litt for mye av søte kaker og andre søte ting, og vi er ikke så glad i denne typen mat.
We enjoy everything about the hotel, drinks on the patio is a must! The restaurant standard was disappointing,
The staff were pleasant We chacked in at 5pm to be told the resturaunt was fully booked.They had reduced the sittings to 4 tables because of a wedding. This is not 4 star performance. The club sandwich served in the bedroom was atrocious served with cold chips. An expensive failure
Good bedroom in a standard 4* hotel.
Clean room and secure. Terrible breakfast, too expensive. Measls too expensive.Needs a lot of TLC. Rooms starting looking old and tired.
Very conveniently located, nice staff, lovely stop-off on our way home from Portugal. Advice would be to eat and drink at bar, which serves much more than menu says, good continental breakfast much cheaper than advertised Hmm. Spanish cannot stop smoking! Sadly the pool was closed for one week only, which coincided with our visit, so spoiled the whole thing a bit.
Its central but quiet location.... No... everything was fine....
The hotel is in a great location.
Excellent location, very comfortable room. Managers were very helpful providing maps and directions.
Quality and location of the hotel is excellent. The lack of choice for breakfast was disgraceful, fortunately they only then charged 5euros. Had they asked for any more, i would have made a complaint.
Good value No bar, restaurant or vehicle access. Grotty looking breakfast.
Great hotel. Central in Valladolid (on foot to every highlight is possible). Nice staff, friendly atmosphere. Clean and neat rooms with minibar and flatscreen. No complaints
The very warm and helpful welcome
It is located in a fine position if you have something to do at the Valladolid Feria. Almost inside the Feria.Cheap and quite good breakfast(extra charge), vast parking place in front of the Hotel. 1 Bed room was quite spacious and well equiped. Very kind reception personel. Everything is OK. The outlook of the Hotel looks dissapointing but the Hotel itself is fine.
helpful staff - hotel walking distance to city centre-taxis easily available-free internet access
bar and cafeteria just next door + all other facilities (bathroom - minibar - airco .....) no
The receptionist, Ana, was very kind and helpful and the hotel very convenient for the Ferial. I would certainly recommend the hotel but not the restaurant although the food was very tasty. The price of the meal was exorbitant. Lamb chops for four of us, a bottle of water and a beer and a salad. The waiter brought extra dishes (in some restaurants this is normal) and the bill came to 132 euros. We had to leave the money on the table as he had disappeared when we came to pay. He also arrived about 1/2 an hour late.
Looks awful from the outside but step inside to another world. Spotless clean rooms - friendly staff, easy parking. 5 min walk into the city. No frills but well worth a stay
top marks for their staff so nice,friendly and helpful
Room was clean and neat Trouble finding from address given and Hotel ABC not on front of building
Efficient staff, clean and modern hotel There was a huge engine working underneath during the whole night
Very good hotel, perfect for the proximity to the fairground and not far from the main centre.
Very efficient & friendly service at Reception on arrival 1. Music in the restaurant - not necessary. Or at least lower the volume and get away from the old-fashioned American muzak (after all, it is a hotel in Spain). 2. Decor and furnishings in the public rooms: totally uncoordinated; needs an interior design makeover.
The elevator was very slow, sometimes one had to wait 10 minutes. Internet access was expensive for a 4-day stay.
Twin room supplied despite me asking specifically for a double room. No explanation forthcoming. Noise from Building site opposite hotel should have been mentioned.
Friendly Staff N/A
I liked its location and its price by comparison to other hotels. The gym facility did not open until 9:00 a.m.
In town centre so good for a walk around the town. Could do wth a bit of a face lift and very little English if any is spoken by staff.
Very close to the centre of Town and the bus/Train stations. Very clean room and good bar. The shower dipped out. The receptionist was very rude and the aircon didn't work.
Centrally located, well priced, availability of WI-FI No programme in Enlish, like News programme on the bedroom TV. Breakfast could be a little better organised, limited cereals, cold milk available only by request, no large spoons available for cereals, yes we were supplied with the appropriate spoons when requested.
The room was pleasent and comfortable. The location was good too. Very few of the hotel could speak English so communication was difficult. I was unable to order room service because of this. Vegetarian food is also very very limited! Also the wooden floors in the bedrooms and corridors were very noisy when people were walking around.
Convenient location but not easy to find No double smoke free rooms Expensive breakfast - if you had one
Fresh orange juice for breakfast, warm rooms, central position The bacon at breakfast was almost raw on some mornings, the consierge and porter staff seemed to spend too much time behind the desk looking at the computer rather than looking after the guests. The advertised bar 9:00 to 24:00 closed at 22:30 when we where in it
Very central location. The bar, restaurant and parking are very expensive. You have to walk only a little ways to find more reasonably priced services.
Recently refurbished rooms, central location, free wifi in reception area.
The location was superb & central to everything. There was nowhere to park the car locally and the cost of the hotel car park was 18 Euros per day
Breakfast was excellent. Staff were very pleasant and helpful when possible. Location is excellent for a downtown excursion. The conceirge staff was clueless about tourist needs. They could usually not help with anything regarding sight seeing or times of local attractions. They did not have any suggestions for bus tours or even the slightest information. The tourism office is located many blocks away and they too are not very well versed in english, so were not particularly helpful.
The access to the health club should be made easier. It does not make sense in my opinion to have to ask for an extra key to use the facility. I gave up using it for that reason. See above
The location is very central and within walking distance of all the best sites of Valladolid. Rooms sited over Plaza San Miguel whic can be rather noisy over the weekend.
Very kind and comprehensive staff. I had to check out after time and they understood the situation. My best compliments for all of them. Limited (though understandably) parking places. I had to leave the car in the street.
Good value, great location & excellent breakfast.
The hotel is almost new, luxurious and very well decorated. The personnel are very kind and helpful. The location of the hotel was unexpected. It is located in an industrial zone of Valladolid and difficult to find. You need a car or take a taxi (12 Euro from the center of the city to the hotel), to reach the hotel. Public transportation is difficult.
The staff were so helpful. Interior decor is really nice. Restaurant is good value. Lovely hotel In a big Industrial Estate so not much around.
All the staff were very helpful and pleasant. Unfortunatley we didn't speak Spanish but they went out of their way to help us.
The location The reception don't speak Portuguese
Nh Bálago is a hotel with very high standard and comfort. The walk to the historic city center takes around 10 minutes. We did not want to pay a fee for parking at the hotel and found a parking spot close by. There are plenty of them for free and there is no need to worry because the neighborhood seems to be very safe. The value for money is incredible. We paid eur 68 for a double room in this great four-star hotel.
The room was very comfortable with efficient air conditioning. Public spaces were very pleasant. Easy access by local bus to city centre. No free internet access on a hotel computer. Quite far from the city centre and the area in front of the hotel was unattractive, containing scrub grass.
The Hotel is situated outside the city.
secure underground parking.
NH hotels are always good ones. High level stay. none
The room was modern and clean. The use of the jacuzzi and sauna was advertised as free. When we visited there was a EUR 6 charge per person and there was no water in the jazuzzi! The room and bathroom were small.
Nothing extroardinarily good nor bad. I had an early departure so the location next to the bus station was ideal, but for a single female traveller, I stayed in my room at night. I didn´t see any/many places nearby to eat, and the restaurant seemed empty.
Central to the historic centre of the city
Helpful staff who spoke English.Nice bathroom,comfortable room and bed. One review said the hotel was too far from the city centre but it suited me to be close to the bus station,the Oriental Museum and Campo grande which is delightful and it really is quite a pleasant walk to the City centre
free wireless internet lot of noise from traffic even iff you are staying at the 5th floor
The location of Kris Parque -close to the bus terminal- made our trip very safe and convenient. I have no complaints.
The hotel was within easy walking distance of the centre and the fact that they had their own garage for car parking
Close to the city center. Nice and big rooms and bathrooms. Wifi works great and the staff was very helpful.
price and convenience busy roads/noise/parking a problem
the check in was very quick and efficient in spite of my late(early!) arrival at 03.am, the room was quiet with very little noise in the corridors. the room was very warm and there was no fan to cool the room,also no hair dryer was provided.
It was clean and comfortable. There were no tea/coffee making facilities in the room. Also a poor selection of tv channels - no English speaking channels.
Staff excellent and hotel very clean & modern- restaurant service impeccable Rooms facung the main road can suffer from the road noise
Excellent staff, friendly and warm Nothing a first class hotel
Good internet connection.
Good location, clean room. Room too small.
I had left a rather valuable book in my room after leaving belonging to my city public library in Belgium.I asked the reception afterwards to send it to my home against of course my payment.They could have easily sent one of their staff to a post office to mail it back to me.They didnt and made me look for an independent forwarding myself who would charge me 70 €.If they had sent the parcel themselves it would barely amount to 5 €.I think their attitude is not worthy of the service we can expect of a hotel with standing in a country which needs so much income from foreign visitors.Could You look into this and,Please,let me know what can be done;if You can before the end of this week.Thank You.Baron Dehennin
Staff very pleasant. Room well appointed. Food in Restaurant excellent but 8.30 pm late for the English to eat. Bar area good. Snacks available all day. A little difficult to find. Had to drive all through the town.
It is a very comfortable, clean Hotel with excellent service at reception, secure parking and bar food / breakfast very good.
2Nd Stay Brilliant location for access to A62 Motorway and staff ver