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Awesome game room for kids and tons of daily activities. Babysitting services are available by calling an extension number. Free breakfast was fantastic. Nice pool and hot tub facility also. Room quality wasn't what we expected. We had a standard room only and it was mediocre for the price. Older hotel that could use revamped rooms. Bathrooms have not been updated in a long time.
The view of the Beagle channel, the SPA, food and the general atmosphere and decor of the hotel.
The location was great, right on the canal. The spa was very good. My massage was perfect, the jacuzzi was well situated with an amazing view of the Andes and the canal. The staff was very friendly and helpful. The restaurant was a bit disappointing. At breakfast, we were told that half of the dining room was not available because it had been set up for lunch (it was 10:00). That made it feel a bit unwelcoming. The steak was mediocre, which is unexpected in Argentina of all places. Outside of that, everything was good.
Beautiful view, good location The hotel is overpriced. Some rooms need renovation.
Exelent hotel. thr staff is friendly and efficient. The food is wonderful. The spa is emazing. We really enjoyed our staying in the hotel. We recomend the hotel
Staff very helpful Breakfast coulod be better
wonderful, accommodating staff! perfect location for antarctica-bound ships
The location is quite good, and easily accessible to restaurants, shops, harbor for cruising. The hotel staffs were kind and friendly. Although the room charge is expensive, it is valuable. One of two computers on the lobby floor was out of order. Therefore, I was not able to utilize the free-internet service.
The location was excellent and within very easy reach of all amenities for both day-time and evening activities. The spa is tiny so one would not be inclined to us it really. I think the spa was a little overstated on the website. The heating system into the bedroom was very loud and could not be controlled from the room at all as it is all a central heating system blowing hot air into the rooms; it seemed to be thermostatically controlled and would come on during the night /early morning and wake us up!
Hotel was adequate but no more - staff were professional and helpful. But I felt that it promised more than it delivered. Restaurant for evening meal was very good - best food we had in Ushuaia, matched only by the restaurant Kalma. Spa facilities - for a spa hotel this was poor. They don;t open until 2pm,the jacuzzi was of questionable cleanliness. A proper spa hotel would have provided drinking water and a cold plunge pool and the floor was frankly dangerous - floor very slippery and access to the jacuzzi not safe.Other dislikes - breakfast was poor quality and clearly done as cheaply as possible.
Staff was tremendously helpful and gracious! Restaurant was wonderful too...a bit pricey though.
The location was good - right across the street from the cruise terminal The heat was not regulated, and we had to keep the window open to reduce it from >80 degrees F in the room. The road noise was loud. The Junior Suite advertised a sofa and a full dryer and neither was in our room. The breakfast area had no clean tables - yet more than 10 empty and not bussed tables. The breakfast selection was poor, and not everything seemed very fresh. Wifi was unreliable at best in both the room and common areas. For cruise traffic, the early check out time was extremely inconvenient and we refused to pay the upcharge OVER the high rate to check out later.
a lot of space and an excellent location the pool water seemed dirty we did not take a swim
Spacious and well uipped rooms, friedly staff and good location. spa part is limited
Everything was perfect. The room was very good with a nice view out of the window. The location is very good, the hotel staff is very helpful. The breakfast is served to the room and it is OK, but I would add some fruits to this breakfast. Also, the price is quite high
Good location and very nice and helpfull staff. Poor breakfast for the money you pay. No wi-fi in the ros (just reception).
the staff were incredibly friendly and helpful the rooms were lacking in wow factor. all hotels should have proper showers not bath showers
Excellent location, close to main street and walking distance to the harbour. Friendly and helpful staff. We had a room with a gorgeous view toward the harbour and the mountains! Breakfast in your room is rather simple, but okay.
The apartment was quite big, the location excellent, the spa is small, but enjoyable. The bathroom floor was not cleaned every day.
The bed is bad.
It was not as clean as 2 years ago,the bedquilt had not even a cover!Breakfast very poor.2 years ago this hotel was much cleaner and staff friendlier. We were disappointed ??
Wonderful bed, cozy atmosphere, pleasant staff, beautiful small building, tasteful furniture, easy walk to center of town. Unfortunately the dining room was temporarily out of operation.
Cozy- simple- restaurant opened only in AM-breakfast was minimum. restaurant not opened in evening due to some work that could have been done before affluence of visitors.