Vurderinger
SAMLET VURDERING
7,1
Bra
Basert på 2 772 vurderinger
Gjennomsnittlig
6,2
Renhet
7,1
Comfort
6,6
Henting/levering
6,2
Valuta for pengene
6,3
Nylige vurderinger
- Alle vurderinger
- Positive
- Nøytrale
- Negative
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3,2
Fordeler: The staff was friendly and the drop off was simple.
Ulemper: The vehicle was awful, we picked it up at Cape Town international airport and drove through the city, but felt like the car could barely make it. With the hills, we would creep up them, with the pedal all the way down. We ended up not feeling very safe because the vehicles inability to make it
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8,4
Ulemper: Pickup was slow !!
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4,8
Fordeler: Staff were reasonably helpful
Ulemper: Rented a premium car however interior was filthy with marks on the seat. With little effort I was able to clean off seat and interior, something that should not be required.
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2,0
Ulemper: A lot of muddling about our booking. Charged about $300 over the booking quote and insisted it was taxes although the booking quote included all taxes. Then they did not have our car ready on site. We had to wait 40 minutes for it to arrive. After 2 long flights wee did not appreciate the whole
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8,0
Fordeler: We had a clean, great-condition Mercedes for our road trip from Cape Town to Port Elizabeth and back. The car ran well and we were pleased with it.
Ulemper: We arrived at the Thrifty Airport store at midnight. We had requested an SUV (like Toyota Fortuner) to accommodate our family on a road trip. We had called to check about the rental a couple of days prior and were assured. When we arrived, they didn't have our car and gave us a Mercedes, saying it was a luxury car, and thus an upgrade. However, the Mercedes was small for our family of 4 and luggage. They said we could call the next day and they would deliver us the correct car. I called multiple times (5+) and had challenges with customer service - Thrifty never delivered the correct car or gave us a straight answer.
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5,2
Super inefficient - long unnecessary waiting
Ulemper: The computer systems seem old and slow, lot of sluggish beaurocrary.
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6,8
Don’t offer insurance- very high excess/deductible
Fordeler: Great car good price
Ulemper: No insurance provided
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7,6
Fordeler: Friendly staff, easy drop off. good rate.
Ulemper: Long wait for pick up. Reserved an SUV and got a pick up truck. It was fine but I wouldn't consider them to be the same "class" of car.
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2,0
Systems failure
Ulemper: The data for the online booking did not pull through to the local systems - and as a result I needed to switch providers. 100% fail.
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2,0
Left in trouble by Thrifty
Fordeler: nothing
Ulemper: Despite turning up on time on the day with a printed copy of the booking confirmation with Thrifty i was told my booking was cancelled and they could not help me. No apology, just matter of fact, we don't care about your booking confirmation we have no cars your booking is cancelled please go away! On one of the busiest days of the year, in a holiday city, i was left looking for an alternative. I eventually found another company in the city, where i had to pay double the price of the Thrifty booking. This company told me that they had been receiving people like me all week as Thrifty had over booked their capacity!
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9,6
Fantastic experience, given the busy holiday season!
Fordeler: The service was exceptional. This is why we keep going back to Thrifty car rental.
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2,0
Reservation was not honored and no car was available
Fordeler: Nothing- my confirmed rental that was made three months earlier was not honored and there were no rental cars available in the entire airport from any company. I would never use thrifty again. I had to use an uber for my trip
Ulemper: Disreputable company that did not honor my reservation made three months earlier. Nonexistent customer service did not return my calls when I called headquarters to complain. Avoid using thrifty at all costs.
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8,4
Ulemper: Pickup was slow !!
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8,0
Fordeler: We had a clean, great-condition Mercedes for our road trip from Cape Town to Port Elizabeth and back. The car ran well and we were pleased with it.
Ulemper: We arrived at the Thrifty Airport store at midnight. We had requested an SUV (like Toyota Fortuner) to accommodate our family on a road trip. We had called to check about the rental a couple of days prior and were assured. When we arrived, they didn't have our car and gave us a Mercedes, saying it was a luxury car, and thus an upgrade. However, the Mercedes was small for our family of 4 and luggage. They said we could call the next day and they would deliver us the correct car. I called multiple times (5+) and had challenges with customer service - Thrifty never delivered the correct car or gave us a straight answer.
vurdering fra
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6,8
Don’t offer insurance- very high excess/deductible
Fordeler: Great car good price
Ulemper: No insurance provided
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7,6
Fordeler: Friendly staff, easy drop off. good rate.
Ulemper: Long wait for pick up. Reserved an SUV and got a pick up truck. It was fine but I wouldn't consider them to be the same "class" of car.
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3,2
Fordeler: The staff was friendly and the drop off was simple.
Ulemper: The vehicle was awful, we picked it up at Cape Town international airport and drove through the city, but felt like the car could barely make it. With the hills, we would creep up them, with the pedal all the way down. We ended up not feeling very safe because the vehicles inability to make it
vurdering fra
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4,8
Fordeler: Staff were reasonably helpful
Ulemper: Rented a premium car however interior was filthy with marks on the seat. With little effort I was able to clean off seat and interior, something that should not be required.
vurdering fra
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2,0
Ulemper: A lot of muddling about our booking. Charged about $300 over the booking quote and insisted it was taxes although the booking quote included all taxes. Then they did not have our car ready on site. We had to wait 40 minutes for it to arrive. After 2 long flights wee did not appreciate the whole
vurdering fra
-
5,2
Super inefficient - long unnecessary waiting
Ulemper: The computer systems seem old and slow, lot of sluggish beaurocrary.
vurdering fra
-
2,0
Systems failure
Ulemper: The data for the online booking did not pull through to the local systems - and as a result I needed to switch providers. 100% fail.
vurdering fra
-
2,0
Left in trouble by Thrifty
Fordeler: nothing
Ulemper: Despite turning up on time on the day with a printed copy of the booking confirmation with Thrifty i was told my booking was cancelled and they could not help me. No apology, just matter of fact, we don't care about your booking confirmation we have no cars your booking is cancelled please go away! On one of the busiest days of the year, in a holiday city, i was left looking for an alternative. I eventually found another company in the city, where i had to pay double the price of the Thrifty booking. This company told me that they had been receiving people like me all week as Thrifty had over booked their capacity!
vurdering fra
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2,0
Reservation was not honored and no car was available
Fordeler: Nothing- my confirmed rental that was made three months earlier was not honored and there were no rental cars available in the entire airport from any company. I would never use thrifty again. I had to use an uber for my trip
Ulemper: Disreputable company that did not honor my reservation made three months earlier. Nonexistent customer service did not return my calls when I called headquarters to complain. Avoid using thrifty at all costs.
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Andre tilbydere i Cape Town har skåret
Hvor kan jeg finne Thrifty leiebiler i Cape Town?
Unit Bg6 Car Rental Building, Thrifty-leiebiler
Adresse
Unit Bg6 Car Rental BuildingÅpningstider
| mandag | 05:00 - 23:00 |
| tirsdag | 05:00 - 23:00 |
| onsdag | 05:00 - 23:00 |
| torsdag | 05:00 - 23:00 |
| fredag | 05:00 - 23:00 |
| lørdag | 05:00 - 23:00 |
| søndag | 05:00 - 23:00 |
Telefon
+27 210 000 028Populære tips for leiebiler fra Thrifty i Cape Town
- Mini leiebiler fra Thrifty i Cape Town er rundt 80% billigere enn andre biltyper i gjennomsnitt
FAQs Om leiebiler fra Thrifty i Cape Town
Hva er den mest populære leiebilen fra Thrifty i Cape Town?
Stor (Ford Explorer eller lignende) er den mest bestilte leiebiltypen fra Thrifty i Cape Town.
Hvor mange leiebilsteder har Thrifty i Cape Town?
Thrifty har 2 leiebilkontorer i Cape Town. Ta en kikk på vårt Thrifty leiebilkart for å finne beste leiebil i nærheten av deg.
Har Thrifty et leiebilkontor på flyplassen: Cape Town Intl flyplass (CPT)?
Ja
Tilbyr Thrifty transport eller henteservice på flyplass fra Cape Town Intl flyplass (CPT)?
Ja
