Superb hotel overall .Great location .Spotlessly clean. Very friendly and helpful staff, Great breakfast freshly cooked to your requirements.. Size of the balconies.
Everything We called the hotel for directions from the road. Had they told us that they were the only modern looking hotel on the mountain , right after you pass through the main square and that it had a glass front on the right not the left we would have saved over an hour trying to find the place.
The staff were very helpful and friendly The food was very expensive. "Ceasar's Salad" comprising Lettuce ,sauce and a few croutons was €17.A very high standard of food was available in any of the restaurants locally for half the price. The Hotel lacked athmosphere as there were only a handful of people staying there the week we were there.
The hotel is brand new. Rooms are clean and comfortable. The staff is really helpful. If one arrives by car, it is advisable to book a parking place in advance.
Beautiful, tastefully appointed hotel. Ultra modern accommodations in a Sicillian village that blossoms with antiquity. The restaurant is fine, but visitors are in the center of a town where one cannot find a bad meal; only, as Rick Steves phrases it, better.
Very comfortable, delightful staff, close to shops and sights. I am returning for a night at the end of the month. I liked everything
Chic hotel with very friendly staff ( something that Italian/Scilian hotel staff are not noted for ) Nothing was too much trouble, not only for us but for all guests some of which were very demanding.
Well-designed boutique hotel, friendly and helpful staff. Restaurant is an undiscovered jewel. Self-parking facility is non-existent at the hotel. Parking in the garage is expensive.
Very modern and stylish hotel, nice location, in walking distance to pedestrian zone Very small rooms
the staff attitude -
The staff were polite and the breakfast was pretty decent. The views from the hotel of Etna and the sea were stunning. This should not be a four star hotel. We paid extra for a 'suite' but arrived to find a small room with a large balcony with a glass ceiling (sun bathing in a green house) - very basic (no mini bar, sky sport TV etc..) The website states beach & pool facilities are at the "Paradise Beach Club in Letojanni at about 10 minutes distance from the hotel". This is a lie. The beach is about 25 minutes by car alone!! If you dont drive then you can get the free hotel minibus. We did this three times and each time it arrived about 20/30 minutes late to collect us. From leaving our room to getting to the hotel pool took about 1 hour!! Avoid this hotel.
It was very centrally located within Taormina enabling easy access to various bars and restaurants. It also offered superb panoramic views of the sea and mt Etna. Staff were very firndly and helpful. Out dated decor of rooms and reception/ lounge area of hotel
The room was good, a little old but quaint. It was clean and quite large. The hotel is also old but typical of Taormina. The staff were very polite and helpful. It was quiet and the view from my room beautiful. Breakfast was also very good and the view from the restaurant is of Naxos and Etna. I think it just needs some TLC
Location! I'd say is not a 4 stars hotel as advertised!
We had a great view from our room that was wonderful to see each morning.
not a thing everything,the rooms were dirty dust everywhere, windows were filthy,dont think they had ever been used, excuse for an air conditioning unit that was full of bug and germ bearing dust, bathroom was awful the whole place had a seady air about it and I would not put my dog in it if it were a kennal
We stayed in junior suit with a perfect view of Etna and sea; the terrace was perfect..
very old bed. small bathroom
The hotel has a pleasant home-like feeling and an excellent location. At breakfast time one can enjoy the view of Mt.Etna from the rooftop terrace. Around the corner are the Public Gardens (Giardino Pubblico), very convenient for a walk in the well tended park, and again with view of Mt.Etna and the sea. At the same time only a few minutes walk away from the main corso. English speakers are well served at the front desk. We were very happy with our choice of accommodation!
Beliggenheten med utsikt over det joniske hav, den vakre hagen og atrium som et av flere behagelige oppholdsteder. Maten i en klasse for seg og et vennlilg personale. Problematisk med den internettforbindelsen som var valgt. Brukte lang tid for å koble seg til og måtte gjenta prosedyren, noe som ble oppfattet som unødig.
the view, the swiming pool and the excellent breakfast italian staff never very dynamic
Quality of the public rooms No
The accommodations were first rate. The view from our balcony of the sea and of Mt. Etna was breathtaking. I loved the proximity of the hotel to the Taormina shopping area. I am already planning my return trip to the Grand Hotel Timeo. We ended up staying in a Junior Suite rather than the Double Deluxe Room. The signs in Taormina to the Grand Hotel Timeo could be better. It was hard for us to find the hotel entrance and the parking area.
The facilities, the view and the location
luxury and intimate
It was a wonderful experience to stay this hotel. Sprendid view..... Very difficult to get the hotel by car.
the views having a film being made in the hotel during our stay. no thought about health and safety
The hotel was quite beautiful and well located. The breakfast on the terrace with the beautiful view was a delight. We were located in the annex which we would not have taken if we realized it. Although the room was nice, we felt isolated.
We were not satisfied with our original room in the annex,but were upgraded to a suite in the main building with a wonderful view as soon as the staff realized our unhappiness.
The whole atmosphere in the hotel, with all the history and kind staff
Romme var nydelig utformet. Vi booket et suite noen dager før avreise og fikk sånn sett en redusert pris - hotellet er ekstremt dyrt vanligvis. Vi så at i prisen vi skulle betale var det inkl fri minibar og daglig levering av fruktfat og friske blomster. Da vi kom frem fortalte daglig leder at dette var en misforståelse med hotell.com - at de hadde bedt nettstedet om å slette denne infoen fra rommene med redusert pris. Vi mente likevel at vi skulle ha denne tjenesten da vi var forespeilt den. Dette ble det daglige diskusjoner om - kun to dager (av fem) fikk vi frukt. Vi fikk aldri blomster og vi ble oppfordret til å ta så lite som mulig av minibaren. Dette 'ståket' førte til en litt ubehagelig stemning og reduserte sånn sett følelsen av service og komfort.
Lovely villa......the breakfasts are homemade items both unique to a buffet and delicious. Rosalie and Elena are wonderful hosts for the villa.
Interior design - a small hotel, few rooms - personal service/staff - location nothing, just perfect
The breakfast was very good, service was excellent and location was perfect. The view, we did really have such a good view. The beds were not that comfortable, they did not match the comfort level of the hotel and the service.
in the heart of taormina/clean/modern/wonderful large showers small dogs yelping in hallways
Staff were friendly and accommodating to requests. Location excellent in Taormina.
Staff were very friendly and the location was excellent. Rooms were very clean. Just a short cable car ride from the beach. Hotel was quite expensive although it seems all of Taormina is expensive. The roof-top pool is much smaller than in the photos and was quite dirty.
Fantastic location, courteous staff and great room - hotel is set back of main street so quiet but near enough for all attractions etc The pool is a lot smaller than it looks in their pictures, but this is a minor issue as beach not too far
This hotel is recommended. The location is great and the garden is very nice. The breakfast could be improved. We ask for an advice regarding nearest beaches, and one of the staff recommended us on a specific beach and called for a pick up... we waited for 45 minutes for a van with which, finally, had no room for us. It was very dissapointing and the staff memebr didn't reach well to our compalin.
Amazing little rooftop swimming pool, really friendly and helpful staff, very stylish decor and great location. A real gem of a hotel
We arrived at 9pm where the hotel staff were alert and welcoming. Hotel is beautiful and in a good location just off the main shopping street Corso Umberto I with its own private lime tree garden. Very clean and fresh room with modern fixtures and fittings. Breakfast was delightful with very nice croissants. Would recommend room with balcony. Walls were quite thin could hear people in the next room talking.
Staff very good and polite. Room good and value for money off season. Breakfast adequate
The staff. Plus the city of Taormina.
The breakfast was good value with alot of choices. The staff were extremely friendly and very helpful. The hotel was near the main shopping street which was very convenient and near good cafes and restaurants.
Helpful staff. Great location right on main street. Spacious rooms. Parking is a bit tight but not unusual in these areas.
location (Corso Umberto, main street), friendly staff, clean room. street noise
Location was brilliant... on the main street of town
Very good location, central and convenient to shops, resturants and places of interest.Good value. Clean and comfortable.
The staff where very friendly and helpful, the room was quiet and comfortable and as I had a last minute deal, excellent value. I decided to stay an extra night it was so nice. The location is excellent, right on the main street. Unfortunately I has a view of the wall behind but considering the cheap rate I can't complain.
Very good location if you want to stay in the heart of city with all the restaurants and pedestrian street nearby. Staying here you are in the center of action. Would recommend this hotel for travelers to Sicily. Was quite noisy as our window looked to the pedestrian street. Nevertheless it was not a big matter to us.
Very central location and with a quiet room in the back, now problems with noise. Large and almost open breakfast room on top of building.
First and further most our room was very clean and this goes also for the whole hotel. Its location could not be any better. Staff very friendly, socialable and helpful. I would definitely stay at the hotel again if I have the chance. Breakfast was Ok, but I believe that including a couple of items more will make it far better, and would surely meet everyone's needs.
Helpful staff. Well situated in Toarmina plus parking available.
The hotel was in perfect position on the main, pedestrian street of Taormina - everywhere was easy to reach. The staff were very friendly and very efficient. The room was quiet, comfortable and spotless and the breakfast was excellent.
Very friendly staf, good location, few steps to main sguare of Taormina, clean rooms, I can highly recomend this hotel.
I have enjoyed the fact that it was very well located in the center of Taormina and one could easily reach the dining areas as well as the bus terminal. I really disliked the breakfast, it was to less in terms of food (I mean, it was not enough for the persons accomodated there) and if anybody would require for more, the waitress would not get anything (even though there was an open buffet).
location near main street in Taormina nearest payable parking 10 min walk away
location was not very far from the main street It was one of the worst hotels I've ever stayed at. The rooms look totally shabby. There walls and ceiling in the bathroom were partly covered with the mildew. The room and the bathroom didn't look also very clean. The blinds were damaged or sth - they made noise almost the whole night. All together looked rather as the second-rate motel than the 3*** hotel which it supposed to be. Moreover, the breakfast was uneatable.And last but not least - coffee was disgusting - I still cannot understand how it could happen in the country famous for its coffee-drinking culture? I hardly could find places I tried such a bad coffee even in my own country. The majority of the staff I've met there didn't speak english well. Concluding - be warned.
Hotel was clean and the location was very good. The view was spectacular The hotel was dated and in serious need of modernisation. More suited for mature people
utrolig flott utsikt fra balkongen At det skal komme tydelig fram at 4mannsrom er to ekstra senger på samme rom. blir trangt for 4 voksne
Fantastisk utsikt, ok beliggenhet
Spektakulær utsikt mot havet, byen og ikke minst Etna fra terassen, fra frokostsalen og fra den åpne og koselige restauranten på toppen!Hyggelig rask og hjelpsom betjening! Det eneste jeg tenker på er at vi skulle gjerne hatt mer enn EN stikk-kontakt i rommet. Sett inn en dobbeltkontakt ekstra, i vårt triple-rom var det iallefall kun en som gikk til TV. I dag er det behov for lading av alle mulige dingser...
Fantastisk utsikt og hyggelig familiedrevet hotell med godt kjøkken. Kunne ønsket oss kjøleskap på rommene, frokosten var ensformig og meget sparsommelig.