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Very comfortable, delightful staff, close to shops and sights. I am returning for a night at the end of the month. I liked everything
Chic hotel with very friendly staff ( something that Italian/Scilian hotel staff are not noted for ) Nothing was too much trouble, not only for us but for all guests some of which were very demanding.
Superb hotel overall .Great location .Spotlessly clean. Very friendly and helpful staff, Great breakfast freshly cooked to your requirements.. Size of the balconies.
Well-designed boutique hotel, friendly and helpful staff. Restaurant is an undiscovered jewel. Self-parking facility is non-existent at the hotel. Parking in the garage is expensive.
Very modern and stylish hotel, nice location, in walking distance to pedestrian zone Very small rooms
Everything We called the hotel for directions from the road. Had they told us that they were the only modern looking hotel on the mountain , right after you pass through the main square and that it had a glass front on the right not the left we would have saved over an hour trying to find the place.
The hotel is brand new. Rooms are clean and comfortable. The staff is really helpful. If one arrives by car, it is advisable to book a parking place in advance.
Beautiful, tastefully appointed hotel. Ultra modern accommodations in a Sicillian village that blossoms with antiquity. The restaurant is fine, but visitors are in the center of a town where one cannot find a bad meal; only, as Rick Steves phrases it, better.
The staff were very helpful and friendly The food was very expensive. "Ceasar's Salad" comprising Lettuce ,sauce and a few croutons was €17.A very high standard of food was available in any of the restaurants locally for half the price. The Hotel lacked athmosphere as there were only a handful of people staying there the week we were there.
The hotel was quite beautiful and well located. The breakfast on the terrace with the beautiful view was a delight. We were located in the annex which we would not have taken if we realized it. Although the room was nice, we felt isolated.
The facilities, the view and the location
the views having a film being made in the hotel during our stay. no thought about health and safety
The whole atmosphere in the hotel, with all the history and kind staff
the view, the swiming pool and the excellent breakfast italian staff never very dynamic
We were not satisfied with our original room in the annex,but were upgraded to a suite in the main building with a wonderful view as soon as the staff realized our unhappiness.
The accommodations were first rate. The view from our balcony of the sea and of Mt. Etna was breathtaking. I loved the proximity of the hotel to the Taormina shopping area. I am already planning my return trip to the Grand Hotel Timeo. We ended up staying in a Junior Suite rather than the Double Deluxe Room. The signs in Taormina to the Grand Hotel Timeo could be better. It was hard for us to find the hotel entrance and the parking area.
Quality of the public rooms No
luxury and intimate
It was a wonderful experience to stay this hotel. Sprendid view..... Very difficult to get the hotel by car.
Walking distance to Taormine centrum and the possibility for parking The room doors are like paper, no sound insulation, hence noise from the outside travels straight into the room. Should be replaced. Also the beds are rather short and hard and shoul be replaced
Parkering, beliggenhet, baseng og utrolig hyggelig betjening. Nei
Location was lovely. Rather expensive.
Excellent location, excellent staff and excellent room layout
The view Acess by foot or by car exteremly difficult
location, view, friendliness of staff, food beds are bad, linen is so-so, pillow not good
Hotel views, ease to walk to town & modern design/decor. The pool would have been a lot better had it been a 'salt water' pool, rather than clorinated. Commuting to the beach located at the bottom of the mountain got a little tiresome, but was worth it.
Excellent position near park and overlooking bay of Gardia Naxos with view of Mt Etna. Excellent friendly attentative staff, lovely clean rooms with excellent breakfast. If arriving by car awkward turn into steep road down to hotel, which could be difficult for less mobile people and young families having to walk up it.
All the staff in the hotel were excellent and nothing was to much trouble, including parking our car as the car park is very difficult to access. Overall we would strongly recommend this hotel to all our friends and family.
Taomina town centre No sport or games, I.E. table tennis etc.
Centrally located , very clean, courteous staff. An ideal place to relax The only drawback was the check out time. I had to check out by 11.30 am and my flight home was at 10.30 pm. It would be better if the check out time was optional and if necessary client would pay according to the check out time. (Maybe charging a half day rate for check out after 2 pm )
Location was undoubtedly the biggest asset of this hotel. Perched along a sea facing cliff the views are the best money can buy. Communication with some of the staff....Italian only no english.
Location! I'd say is not a 4 stars hotel as advertised!
the staff attitude -
We had a great view from our room that was wonderful to see each morning.
It was very centrally located within Taormina enabling easy access to various bars and restaurants. It also offered superb panoramic views of the sea and mt Etna. Staff were very firndly and helpful. Out dated decor of rooms and reception/ lounge area of hotel
We stayed in junior suit with a perfect view of Etna and sea; the terrace was perfect..
not a thing everything,the rooms were dirty dust everywhere, windows were filthy,dont think they had ever been used, excuse for an air conditioning unit that was full of bug and germ bearing dust, bathroom was awful the whole place had a seady air about it and I would not put my dog in it if it were a kennal
The staff were polite and the breakfast was pretty decent. The views from the hotel of Etna and the sea were stunning. This should not be a four star hotel. We paid extra for a 'suite' but arrived to find a small room with a large balcony with a glass ceiling (sun bathing in a green house) - very basic (no mini bar, sky sport TV etc..) The website states beach & pool facilities are at the "Paradise Beach Club in Letojanni at about 10 minutes distance from the hotel". This is a lie. The beach is about 25 minutes by car alone!! If you dont drive then you can get the free hotel minibus. We did this three times and each time it arrived about 20/30 minutes late to collect us. From leaving our room to getting to the hotel pool took about 1 hour!! Avoid this hotel.
very old bed. small bathroom
The hotel has a pleasant home-like feeling and an excellent location. At breakfast time one can enjoy the view of Mt.Etna from the rooftop terrace. Around the corner are the Public Gardens (Giardino Pubblico), very convenient for a walk in the well tended park, and again with view of Mt.Etna and the sea. At the same time only a few minutes walk away from the main corso. English speakers are well served at the front desk. We were very happy with our choice of accommodation!
The room was good, a little old but quaint. It was clean and quite large. The hotel is also old but typical of Taormina. The staff were very polite and helpful. It was quiet and the view from my room beautiful. Breakfast was also very good and the view from the restaurant is of Naxos and Etna. I think it just needs some TLC
The staff. Plus the city of Taormina.
This hotel is recommended. The location is great and the garden is very nice. The breakfast could be improved. We ask for an advice regarding nearest beaches, and one of the staff recommended us on a specific beach and called for a pick up... we waited for 45 minutes for a van with which, finally, had no room for us. It was very dissapointing and the staff memebr didn't reach well to our compalin.
in the heart of taormina/clean/modern/wonderful large showers small dogs yelping in hallways
Staff very good and polite. Room good and value for money off season. Breakfast adequate
Staff were friendly and accommodating to requests. Location excellent in Taormina.
We arrived at 9pm where the hotel staff were alert and welcoming. Hotel is beautiful and in a good location just off the main shopping street Corso Umberto I with its own private lime tree garden. Very clean and fresh room with modern fixtures and fittings. Breakfast was delightful with very nice croissants. Would recommend room with balcony. Walls were quite thin could hear people in the next room talking.
The breakfast was good value with alot of choices. The staff were extremely friendly and very helpful. The hotel was near the main shopping street which was very convenient and near good cafes and restaurants.
Fantastic location, courteous staff and great room - hotel is set back of main street so quiet but near enough for all attractions etc The pool is a lot smaller than it looks in their pictures, but this is a minor issue as beach not too far
Staff were very friendly and the location was excellent. Rooms were very clean. Just a short cable car ride from the beach. Hotel was quite expensive although it seems all of Taormina is expensive. The roof-top pool is much smaller than in the photos and was quite dirty.
Amazing little rooftop swimming pool, really friendly and helpful staff, very stylish decor and great location. A real gem of a hotel
The hotel was in perfect position on the main, pedestrian street of Taormina - everywhere was easy to reach. The staff were very friendly and very efficient. The room was quiet, comfortable and spotless and the breakfast was excellent.
Very central location and with a quiet room in the back, now problems with noise. Large and almost open breakfast room on top of building.
Helpful staff. Great location right on main street. Spacious rooms. Parking is a bit tight but not unusual in these areas.
Very good location if you want to stay in the heart of city with all the restaurants and pedestrian street nearby. Staying here you are in the center of action. Would recommend this hotel for travelers to Sicily. Was quite noisy as our window looked to the pedestrian street. Nevertheless it was not a big matter to us.
The staff where very friendly and helpful, the room was quiet and comfortable and as I had a last minute deal, excellent value. I decided to stay an extra night it was so nice. The location is excellent, right on the main street. Unfortunately I has a view of the wall behind but considering the cheap rate I can't complain.
First and further most our room was very clean and this goes also for the whole hotel. Its location could not be any better. Staff very friendly, socialable and helpful. I would definitely stay at the hotel again if I have the chance. Breakfast was Ok, but I believe that including a couple of items more will make it far better, and would surely meet everyone's needs.
Very good location, central and convenient to shops, resturants and places of interest.Good value. Clean and comfortable.
Helpful staff. Well situated in Toarmina plus parking available.
Location was brilliant... on the main street of town
location (Corso Umberto, main street), friendly staff, clean room. street noise
Kjempekoselige og hjelpsome hotellpersonale, fint utsikt fra terrassen, koselige gater og restauranter, de hadde rimelig transport ordning til stranda som er en 10 min tur fra hotellet Var kanskje litt dyrt i forhold til rom standard men alt annet gjorde at det var verdt det
Veldig hyggelig personale, bra beliggenhet.
easy access to main street in taormina bit of mouldy smell in bedroom. Bathroom was a bit dated and difficult to use as water drainage form bathroom floor not good.
Very central Good value at a generally expensive resort Self catering so you can eat as you choose Thin walls between apartments might cause problems if you're a light sleeper
Location. Lots of space. Parking in front of unit. Staff can not speak English. No English TV channels. No kettle (in a self serve unit)
Central Location, cleanliness, value for money The hotel staff were unable to speak Ennglish
very nice to have an apt and the staff (or the woman working there) was very nice. no problems what so ever.
The apartments were very convenient and located in the main entrance to the shopping streets, and it was very quiet and secure. It was great to be able to self-cater for meals in the apartment. For a self-catering apartment which provided kitchen facilities, we were surprised they didnt also provide some basic like cleaning products, eg. we had a scrubbing brush but no dishwashing liquid, salt but no pepper or oil to cook with - these are things you dont want to have to buy for such a short stay.
Kind lady at the reception. Great location, very near the city center, bus station and cable car. Lady at the reception only speaks Italian. Shower was very small. If you stay here with 4 people, two beds will be not comfortable.
comfortable, very friendly staff, quiet, excellent location
very nice apartment, and great location for site seeing. in summer, bring with you mosquito replant.
Perfect location (just outside centre of Taormina), lovely apartment with plenty of room for 2 adults, 2 children. Well stocked kitchen.
All the hotel staff were friendly and helpful. The receptionist recommended a good restaurant and visits we could make. The hotel has very limited parking but we were always able to find free parking further down the road. The walk into the town, whilst short is up a steep hill. The town itself has lots of interesting buildings, restaurants, bars, etc and there is access to the beach down a steps/road - you can take the cable car back. The local buses were frequent and cheap.
location, tips from the owner, cleanliness of room uncomfortable mattress with broken springs
Very friendly staff, good prices for Taormina - we had to book a triple room as there were no doubles available, but the manager, without our asking, only charged us for a double. It is a budget hotel, so you get what you pay for - basic amenities only. Not particularly nice decor (but again, you get what you pay for). Also, although it is indeed only 5 minutes from Taormina's main street, the uphill walk is harder than might be expected. This is because the roads are absolutely jam-packed with cars and scooters shooting up and down it, and there is no pavement. There seemed to me, therefore, to be an imminent danger of being run over in that five minutes, and, as such, did not make for a pleasant walk. For this reason it may be better to find something actually on the main strip (although I doubt for the price Hotel Natalina offers).
Simple, basic hotel, proper value for money.
Staff very nice but hotel room was not good standard and was like something for the dark ages
The view from our room was excellent, overlooking the mountains and the sea. It was also a short walk away from the centre of the town and the cable car to the beach. The staff were friendly and helpful and it was a relaxing place to stay. The manager can arrange minibus transport to a great local beach that is better, less crowded and cheaper than the main beaches.