St. John's Hoteller

Staff were very pleasant. It was located near shopping. I booked a hotel room that was to have kitchenette facilities and got a basic 2 bed room which was not convenient for my family.

We stayed only one night as our flight came in just before midnight. We we greeted by very helpful and friendly staff at the desk and in the lounge. Very helpful in answering questions we had on how to get to our final destination.

Booked through Booking.com. When I arrived at the hotel, no record of the booking at the front desk, although I had a confirmation e-mail from Booking.com. and it was confirmed after I booked another room. The price from Booking.com was $119.99, the price at the front desk was $129 ??, not sure. Not impressed.

It was convenient as my daughter had a dance competition in the convention centre. cleanilness of my room was horrible. Broken glass on floor and crumbs on counter in bathroom. Found dirty sock and glasses left from previous guest. Beer stoppers in drawer and water stopper left on floor. Melted ice left in ice bucket.

Pedestrian was closed

For the cost I paid and the room I got will stay elsewhere for more amenities and less cost next time truly disappointed for the price

good location room had smokey smell and wireless internet only worked near the window.

I liked the location of the hotel the best. I could overlook the bay area and see mountains as well. My room could have been a little cleaner and the hotel staff could have been friendlier. Nothing bad happened, i just felt like they were very dry. Like they wanted me in and out.

It was close to city sights/stores downtown (walking distance) the parking lot was tight especially when other cars are parked beside the wall in underground parking, makes it difficult when you drive a large truck. The bedding needs to be replaced. The mattress was very firm and the blanket had holes in it.

The hotel is well situated, the staff are mostly efficient and friendly ... Three things: 1. Sound insulation between the rooms is inadequate - on my first night there ( a Saturday) my sleep was interrupted to say the least by the blaring TV in the next room which didn't stop until 4+a..m; 2. the maid service for the rooms didn't show up 2 out of 3 days until 4 p.m. or later; and 3. the hotel is located at a busy intersection the traffic noise in the morning (from 7 a.m. onwards) is quite pronounced - so unless you have early morning appointments don't count on sleeping in too late.

Excellent location, good room size, friendly staff, reasonable price. Poll was a bit small.

My son enjoyed the pool and waterslide

pool; for the kids and free breakfast

completely inappropriate to value for money: Whereas the quality of services the price is too large. Breakfast is sufficient.