Rapid City Hoteller

Fordeler: The view! So amazing. It's definitely off the beaten path. We arrived after dark and stayed only a short time. Wish we could've stayed longer. The breakfast was incredibly delicious and filling.

Ulemper: There are resident cats, so beware if you're not into that. They were not a bother to us at all.

Fordeler: Svært rent. Mye for pengene! Perfekt for våre behov.

Fordeler: Wonderfull staff plenty of near by restaurants and activities.

Ulemper: Nothing

Fordeler: We loved the water feature! Great thing to have for kids.

Ulemper: The green light sensor in the restroom. Although its just a sensor it made me feel uncomfortable.

Fordeler: My room was super nice and very comfortable...I have now tried planning my trip around stays at other Holiday Inn Express hotels!!! This place has been the best so far in cleanliness!

Ulemper: Everything was awesome!!!

Fordeler: Awesome continental breakfast, comfortable rooms and good shower.

Ulemper: I personally did not use the pool, but my kid wished the pool was deeper.

Fordeler: good location

Ulemper: We asked for 2 queen bed but we got 1 king bed and we were charged extra for the kids which were not mentioned during the reservation. very disappointed...

Fordeler: Driving up to this hotel you think- uh oh. I'm being transported back to the seventies. However, they have recently (and still in the process) of remodeling and the lobby and my room was really nice.

Ulemper: The air conditioning did not seem to work in my room, so that may not have been updated. The pool is really small and indoors, so. I wouldn't plan on this being a vacation getaway for the family. The gym is also very small for my needs. Working out is very important to me, so I had to go to the Y and pay $15 for an adequate facility for me.

Fordeler: Nice rooms, beautiful common areas, good breakfast. Next to lovely city park.

Ulemper: Pool is small, cold, and has too much chlorine. Also pet ($30) and extra bed fee ($15) are kinda high. Also a little to far out of the way (away from highway and downtown restaurants).

Fordeler: Breakfast

Fordeler: Recent remodeling & updates.

Fordeler: Ambience and decor of the room

Ulemper: Very loud noise from the lobby area came thru my room door until 10pm. Water wouldn't stay more than lukewarm in the shower. Informed front desk at checkout.they said sorry, we'll have to look into that.

Fordeler: Like the building, the pool area, room was comfy, staff was very nice and helpful, good breakfast, slept awesome the beds were so comfortable

Ulemper: Found trash between night stand and bed that house keeping must've missed, still hair on walls in shower, shower didn't drain good had water up to my ankles while showering, wall paper in the room was bubbled up coming off the wall everything needs updated also the duvet cover looked like it hadn't been changed dirty spots on it maybe they are just dingy idk but didn't look clean

Fordeler: Clean friendly staff! We all enjoyed staying here. Easy access to main highways and surrounded by stores and places to eat.

Fordeler: Clean facility and room. Staff friendly and helpful. Room not as nice or equipped (smaller room & no fridge) compared to other Hamp Inns we have stayed in.

Fordeler: great location in the middle of downtown Rapid City, within easy walking distance to a number of restaurants, bars, and entertainment. The rooftop bar offers a great view of the town, the Black Hills, and sunsets. A few rooms have odd configurations (#19, split behind the elevators, sharing a bathroom 'Jack-and-Jill' style) that may benefit families or friends sharing a room.

Ulemper: The owners of this historic hotel have not invested in updating their property in a number of years, and it shows. The rooms are very small (standard Queen) - one room I stayed in had a desk that was completely unusable because there was not room to pull out the chair between the desk and the end of the bed. The "closet" was very small, only about 12" deep with only two hangers. In one room I stayed in, the closet door was firmly stuck shut, leaving me with no closet access. The bathrooms are so small that tall or large people may find them completely unusable. The A/C did not work consistently, regardless of the setting, and the drapes could not be pulled shut over the window to cut down on heat & light getting into the room. The carpets were filthy, with large red stains and decades of dirt grubbed into them. Staff are friendly enough, but so casual as to appear rude in many cases (multiple staff at the front desk.)

Fordeler: Staff was great. I liked the location in the downtown area.

Ulemper: My room was a little small, but was kind of expected for a motel that old. Bathroom needed updated. Carpet & bathroom both seemed dirty

Fordeler: I love staying in a historic hotel. The prices were a bit hight due to Sturgis week, but I wanted to stay and enjoy the history and elegance of the hotel. The location being smack dab in the middle of downtown Rapid City was more then convient! My room was well outfitted and beautifully decorated. Additionally, during my short stay, the staff had been very helpful and friendly.

Ulemper: The room was filthy. Now, I'm not at all a pick person and I understand "things happen" but in my mere 6hr overnight stay I encountered someone else's hair in the shower (stuck on the wall and in the drain), dirty bathroom mirrors (smears), a splinter in my foot from walking around barefoot, and dirt on my bed comforter. I rinsed the hair from the walls and ignored the drain, used other mirrors and kept my imagionation from wondering wild with speculations as to what the smears were, due to a lack of tweezers I had to squeeze and scratch the item out of my foot, and I shook the comforter out and brushed the dirt from the sheets. Oh, and I went to read the hotels room book, which offered a history write up of the hotel as well as points of interest in the area; the pages were stuck together and sticky. (I did get a bit grossed out by my sticky fingers). Additionally, the water temputure in the shower was continually inconsistent. For 30 min it ranged from scolding hot to ice cold. Continually back and forth hot then cold, hot then cold, the water never seemed to stabilize. I had about 5min of luke warm water to wash up with. The rest of the time I'd been standing there at the end of the shower spray at the back of the tub, trying to take a sponge bath. Very annoying. All of that aside, my final surprise came when I went to check out at 4a.m ,to grab a flight, and I inquired about a cup of coffee in the lobby. The (wonderful) front desk gal appoligised that they didn't have coffee in their lobby and that Seattles Best opened at 5 or 6. Not a big deal, but not what a traveler wanted to hear at 4a.m. :-) I did not notify the front desk of my annoyances because I had been just passing through and only needed a bed for the night. Also, as I said, things happen and I'm not overly picky. Brush off the annoyance and move on. Would I stay there again? Perhaps. I would check with the Adobe hotel down the street first and compare rates. If they were a bit more, I'd opt to pay the difference. If I did choose to stay at the Alex Johnson again, at the time of booking, I would mention my previous experience and ask that the room I reserve be checked by housekeeping prior to my arrival.

Fordeler: Downtown location.

Ulemper: Construction outside starting at 6:15! Dirty floors in lobby and elevators due to workers... with no attempt to clean it up. No kitchen. Generally chaotic and noisy. No thermostats in rooms: either heat and you cook or cold and you freeze. Sorry, just a bad property.

Fordeler: The owners were happy to meet us after hours when we checked in late. They showed us to our room and were extremely friendly. The breakfast was great and all of the workers were very nice. The room was amazing and extremely clean. This is a great place!

Ulemper: I don't have anything to complain about. It was great!