Entry, included breakfast, room layout, ease of access Coffee taste was not good
The staff members were so helpful and nice !! You cannot beat this place !! Had awesome time !! Free shuttle to airport and also the breakfast is luxury and restaurant food is legit !!!!
Well designed room, good location right off highway. Nice stay
Modern, green conscious, staff was very friendly and we loved the suite set up. The free breakfast was so healthy and delicious
It's a nice hotel The night shift workers looked at me like I don't supposed to be in their hotel. Then put me in a handicap room. Never reserved a handicap room but they put me in one.
Plenty of room, was clean and quiet. I have no complaints
The rooms were very clean and up to date breakfast was fresh and tasted good (we ate early, though - not sure what it's like later in the morning) The staff was very friendly It was located right off the freeway in Cary which made accessing all different parts of the Raleigh area very easy This hotel neighbors an active train track
Room was big.
check in clerk was unusually rude as if he was managing a prison and we were wayward prisoners. we are both respectful executives in our businesses and expect the same respect and courtesy we give others. overall, an excellent deal once you get past the checkin. rooms are clean, well maintained, quiet, beds comfortable, breakfast was good and the courtesy lemon water was a nice refreshing touch after a long day of travel.
Clean hotel, very friendly staff, central location in Raleigh easy to connect to NC State & other places in the City No restaurants close by except McDonald's, ridiculously high minimum purchase for room-service
Convenience to carter-finley stadium. Needs to be updated.
Buffet breakfast and coffee with juice Room coffee pot and coffee
Great value in a somewhat dated facility. This is a no frills hotel, but very convenient to RDU and the university. The daily breakfast was also as expected: plentiful, but institutional. The building could use some updating, especially the carpet.
A bit dated but overall clean and comfortable. Within walking distance to PNC Arena
Location and common area amenities were nice. The room was nice and seemingly updated relatively recently. The hallways need better lighting or different carpet or something. While not dark, they seem dingy, but not dirty. The bathroom in the room had mildew on the grout and seems like it is need to a quick renovation to have a new shower head, better tower bars, soap dishes and cleaner grout .
The hotel staff was friendly and accommodating. The bathroom was not as clean as it could have been. The shower walls in particular had a bit of mold in the grout.
The size of the room. It was clean, you had a suite, you could cook, microwave, place items in the refrigerator and dishes were available to use. Nice breakfast selections. I also enjoyed the exercise room. I was able to get a workout. It was hidden. It was hard to see this hotel from the road. I had to drive around several times to find it. There should be a sign letting you know where it is, that you can see from the road.
Everything was a plus Nothing
Location Bed linen was EXTREMELY soiled
Location Mattress was worn out and front desk did not inform me that there was no maid service on saturday
Staff.Large room n bath, full kitchen w service for 2 and extras.Room extremely functional,would serve 2-3 for extended stay.Bathrm sink for baby bath! Three chairs,large desk.At midnight arrival,front desk tried to find me a phone charger!Bfast.Thx! For a senior traveler with a crumbling hip,bed was torture,but probably perfectly average for others.Smelled faintly of dirty laundry except at bfast.Clock unsettable.Microwave great alarm clock.Pros:good soundproofing,functional window.
Liked the carpet and desk chair. Breakfast was good. Bed really nice. Clean. The breakfast seating area is to tight and crowded. Water pressure seemed really low at shower head. No ice available anywhere on arrival. Missed maid touchup one day.
Nice surprise all the way around. Clean and quiet. Nice accommodations. Highly recommend! Everything was fabulous.
The staff was AMAZING!! They were very helpful and kind. I really enjoyed my stay!
This guest did not leave comments about this hotel.
The location and the price. The free breakfast was very good and had a lot of variety. The room smelled strongly of stale cigarette smoke, and the outside door (next to our room) closed very loudly due to the closer not operating correctly. Not a problem except in the middle of the night!
The free dinner served Mon, Tues, and Wed. was a positive perk that was unexpected, along with the free breakfast. The batteries in the TV remote were bad in two remotes that were furnished to me to try and chage channels with.
The staff was courteous and professional. I appreciated that they changed my room to one that was non-adjoining when I requested it because I was a female traveling solo. Also, the location was perfect. Close to what I needed, but not in the middle of it. It's an aging hotel, so the floors are a bit squeaky. I felt bad moving around when I woke up early.
Room had clean composite flooring. Convenient to downtown and on way to airport. Safe location. Breakfast was apples and plain oatmeal. Coffee was good.
Spacious rooms; the bathroom was not cluttered. No left turn out of the entrance; pillows were a little too soft.
I liked the staff, they were very welcoming, and I also liked how the cleaning people did not bother me and were very kind and respectful. The one thing that turned me off was how dirty the floor was, it looked like it hadn't been vacuumed or cleaned in months. This could have been an easy fix if they would have just vacuumed it or mopped it before I stayed in the room. The dirty floor made me feel like everything else in the hotel was dirty, which I don't think was true. But I ended up not even sleeping under the covers.
Nice place to stay in the area. Clean room and was in a safe location. Great value for the price. I would stay there again if in the area. Be careful where you stay in this area. I made the mistake of staying at the Motel 6 in this area to save a few bucks and it was very dangerous. Free breakfast but it's oatmeal, fruit and coffee. If you are looking for a cheap, clean , safe place to stay in the Raligh area this is the best I have found in the area so far if you are trying not to overspend on a motel. The desk guy was nice too. Well done guys. I can't complain. I'm sure I'll be back next time I work in Raleigh.
The room was spacious and clean. When arriving to the PNC arena in Raleigh North Carolina we were immediately disappointed. We booked online thru Kayak and on the website the pictures that were shown for the room that we wanted were not for the room that we received and payed for. So upon arrival we were told that in order to receive the room that we wanted (the one that the pictures were of online) we would have to pay an additional $80 to get. After speaking to the manager about my frustration she was nice enough to lower the additional fee to about $40. When we received our bank statement the next morning we had been charged over $70..we then had to go back and speak to the manager once again, and had to call the bank to have them release the charge and refund us the money, money in which we needed for our trip. That took another day or two to refund to the account. In all we spent about $180 for a two night stay in a room that was nice but mediocre. The shower in the room needed to be remodeled desperately the floor was caved in on either side. The vending machine showed a price for each snack but once you put your money in and paid for it you were charged more. There was also profanity engraved all over the entire elevator door. I will not be returning to this hotel in the future.
The hotel staff and guests were very polite.
The staff was really cool Price
The room was large and very comfortable. The staff was friendly. The grounds were very well maintained. The breakfast was not very good. Eggs were obviously powdered, biscuits were hard, sausage was tough.
Had an excellent breakfast. Wasn't at the hotel long a little inconvenient that the pool closed at 11:00.
This is an "okay" kind of place. Good for a weary tired traveler on a short stay. hot breakfast was nice. No hot water and the sink shot out air and popping noises. My wife and I had to take cold showers in the morning.
The King size bed was ok and the refrigerator in the room was a decent size. The shower was dingy with mildew on a few things including the shower head, the first room they tried to give us was supposed to be a non smoking room and smelled like someone had just smoked a pack an hour before.
Bed was awful, pillowcase were urine yellow, the ac/heat button was broken and stuck on 86. Elevator was broken and I got charged extra to get a room on the bottom floor. Was awakened all night with what appeared to be drug deals right outside my room.
The location and a staff member The back side you can hear alot of noise from people who's outside starting up their cars.
Leaving. The room was messy, the staff was rude, the area was unsafe, it was noisy all night, the water pressure was awful, the shower needs repair, the beds were uncomfortable, the breakfast was microwave waffles, and bread. It was just an awful experianc.
Room location of the entire hotel was updated. No flat screen tvs and had to chase a gigantic cockroach around the room and into the bathroom to kill and flush. Carpet was moist and musky. Constant doors locking and unlocking, people arguing or making out. Echoing through the halls. I felt exhausted after leaving that hotel rather than rested