Oklahoma City Hoteller

Fordeler: Staff was fantastic very accomodating

Ulemper: Noise from the trains

Fordeler: The location was great!

Ulemper: The rooms were way too small! --- a night should get you a bigger room!

Fordeler: The staff were very good and worked extremely hard. However, they were grossly understaffed. As a result service was a bit of a disappointment.

Ulemper: The hotel is nice enough and the staff works hard, but the finer details that you would expect from a hotel that advertises themselves to be of 4 star quality were lacking.

Fordeler: Loved the staff they where amazing.

Ulemper: The location is in the middle of there bar district and that mad parking a nightmare.

Fordeler: Nice size rooms good pillows and a great bed

Fordeler: It was very clean and comfortable.

Ulemper: I expected breakfast to be to be included but that really wasn't a big deal

Fordeler: Wife an I had to get away for a night! room was clean and the hotel was in the middle of Bricktown.

Ulemper: Ingen gratis parkering

Fordeler: Amazing staff, went out of their way to help and be GREAT hosts!

Ulemper: Breakfast was disgusting! I went out for McDonalds, I don't normally eat fast food either.

Fordeler: We drove from Chicago, IL to El Paso, TX. This was the perfect middle nights stay. We stayed here going and coming back because we enjoyed it so much. The staff was amazing. Very nice and we got a dog bowl with treats included with our pet fee of $25. I love that they are pet friendly. Don't hesitate to book here. It is a comfortable and great stay. Also! If you travel with a dog, they have a nice grass area right in front of the hotel to walk your dog any time of the day.

Ulemper: The complementary breakfast wasn't great, but everything else makes up for it.

Fordeler: Check in was easy. Lobby inviting. Kids thought they had hit the jackpot with the cleanliness and style. AC worked really well. Quiet. Nice that it was near the freeway but we never heard anything from the freeway. We all slept well. Breakfast was good. Easy to get back on the road. Nice that it is off the freeway.

Ulemper: It was hard to come from the I-44 turnpike and get over quick enough to the exit.

Fordeler: Hot breakfast, pool

Ulemper: We made reservations for a one bedroom queen suite with a pull out couch and got a king bed with pullout couch. I called twice to confirm this was a room with 2 queen beds and a pull out couch. We have 3 small kids under 5 and I'm pregnant so there wasn't enough room for us. We tried to get the front desk person to switch the room but nothing was available and she was rude. We called guest services and the front desk 3 times for pillows we never got. I had to go down to the front desk at 10pm to get them.

Ulemper: Ansatte anklaget min forlovede og hennes søster som prostituerte.

Fordeler: Svært rent

Ulemper: Ingenting, dette var et flott sted å bo

Fordeler: Best hotel in OKC-best deal- best breakfast. Safe hotel safe bet. Great Staff great everything.

Ulemper: N/A

Fordeler: Everything was perfect except for check in process - where their is a total disconnect

Ulemper: Took time to check in online and then had no record of my check in at hotel. This caused a bit of hassle and frustration....

Fordeler: Clean spacious rooms, excellent breakfast

Ulemper: Reception staff could be a little more engaging and welcoming. Nothing rude or improper, just distracted and impersonal.

Fordeler: The kitchen staff for breakfast in the morning was freindly. Actually all of the staff was nice.

Ulemper: The pool needed cleaning. It smelled like a urinal cake. Cleanliness was an issue too. Nothing was filthy but a lot more attention to detail could be made.

Fordeler: Front desk service was very friendly and helpful. We loved the spacious room.

Ulemper: When I booked the room and read the description of the room on kayak.com, it stated the refrigerator would be stocked with a dry/wet bar. When we arrived the fridge was empty. Also, we went to dinner at the landing restaurant and it was horrible. My fiancé ordered a drink and the bartender started pouring it. Then I ordered the exact same thing and noticed that the bartender poured about half as much alcohol in mine than she did his. The drink tasted like water. Also, the waitress was making conversation with the bartender while we were standing at the bar and was very unprofessional. When our salads arrived at dinner, they were so drenched with dressing that neither of us touched them. The main course was good, but I expected excellent. The menu was pricey and we did not get what we thought we would. Later on when it was time for bed, the pillows on the bed were so flattened and offered no support. I had a neck ache for the next 2 days. The room was so cold and it was windy outside. We could hear the wind from outside and there was a noticeable draft coming in from the balcony door. The balcony was so small and looked like it might fall off the building if anyone stepped onto it.

Fordeler: Elegant! The whole hotel was very nice. The evening reception was exceptional, custom drinks with fresh vegetables and lots of other goodies to snack on. All you could eat/drink for a couple of hours. For breakfast the "made to order" omelette was fabulous. The rooms were clean, modern and comfortable.

Ulemper: Not much to report on this side, the only minor thing was the televisions were not allowed to be changed from the included cable to hdmi so I could watch movies from my device.

Fordeler: Rooms are big Breakfast was good Very close to the airport

Ulemper: Got put in a smoking room despite booking nonsmoking. Got moved to a room where the AC blasted all night making it extremely cold despite being set for 80 it was closer to 60.

Fordeler: I enjoyed the soft bed, segregated living room from the spacious bedroom/bathroom, the staff was very polite and helpful. The location is concurrently l convient with major highways close by and plenty of places to eat all around.

Ulemper: I wish that the TV's let you change the video input settings, but they're locked into the cable input only

Fordeler: It is not a bad hotel, but it isn't what I expect from an Embassy Suites. There was a funny smell and water stains on the ceiling and wall. Also the edges of the carpet were very dusty. Overall, it felt outdated and underwhelming. Positives: friendly staff, good breakfast buffet and good food at the grill, comfortable bed.

Fordeler: Fantastic breakfast and family friendly place and pet friendly

Fordeler: The staff was extremely accommodating, helpful and truly assisted in all my needs...

Ulemper: The outdoor rooms for a woman staying alone.

Fordeler: The staff were very pleasant.

Ulemper: The Internet was terrible.

Fordeler: The staff was nice and the location good.

Ulemper: The rooms were older and out of date. Full sized towels were not provided but were "available at the pool." None were actually there. When we mentioned this to staff, we were told some were being brought out. None ever arrived.The iron in our room was old, spilled water, and ended up burning my pants (ruining them). The staff was nice about it and apologized, getting me a new iron. However, the manager just said they'd "look into" the problem and never got back to me with any solution for the ruined pants. This place in equivalent to a cheaper hotel, not other hotels moderate hotels. It's not terrible but not what is expected for the inexpensive but not cheapest price.

Fordeler: Excellent staff

Fordeler: Breakfast was really nice. not the typical hotel breakfast it was above and beyond.

Ulemper: We had a problem with the tv at first the staff brushed it off as it was a common problem. But after 30 minutes and another phone call to the front desk staff connected us to someone that could help us. A guest before us had messed the settings up. We couldn't fix it with the basic remote so we were moved to a new room.

Fordeler: It was near a highway.

Ulemper: It's infested with roaches.

Fordeler: its location

Ulemper: BUGS BUGS BUGS!!!!!! NOT SURE IF BED BUGS OR NOT BUT THERE WAS A BUG IN THE BED UNDER ME WHEN I WOKE UP AS WELL AS BUGS IN THE BATHROOM ON THE CABNIET IN THE MORNING. GROSSS!!! AND WHEN I GOT HOME ONE HAD CRAWLED IN MY MAKE UP BAG!! AWFUL!!

Fordeler: Always a favorite for a stay in OKC. Great rooms, friendly staff, close to my destination!

Fordeler: Location

Ulemper: The doors with the key card were hard to unlock.

Fordeler: Friendly staff greeted us at the door. Nice quite place close to the mall and highways. Breakfast was hot and ready every morning. Our room was large and relaxing. thank you for a great stay.

Ulemper: no

Fordeler: Was in much better condition than the last hotel we were in by baymont.

Ulemper: Location is not the greatest. About 2:30am a series of automobile alarms went off, checked my car and saw the problem was across the street.

Fordeler: The customer service was amazing! They were willing to keep the pool open an extra 30 minutes because I arrived so close the closing time. They also provided a fan for me for background noise so that I could sleep more comfortably. Breakfast was great!

Fordeler: Nice location, clean room, two outstanding restaurants near by.

Ulemper: N/A

Fordeler: Clean, helpful staff made change for the toll road New, hot breakfast

Fordeler: The staff was super sweet and so patient with me considering I lost my room key a couple times.

Fordeler: Location and that they accepted pets

Ulemper: Double charged card for incidentals 50 more than they said. Hairdryer in room didn't work and they knew about it. Vending machines didn't work and no options for drinks. Comforter was dirty, and the coffee machine has slime of some sort on it.