The location is very good.. The pool is great for kids.
I like the swimming facilities bcos have life guard to take care. I like the bfast n also. The only thing is the mahjong tables is very dusty.
To change toilet bowl
i like the nature environment in the middle of the the hotel, like you stay in the garden
1)when i check in the room still not been clean by room sevice. 2) the telephone out of order.
the hotel room layout and it location. breakfast.
I stayed twice more than 10 years ago and find that the hotel location is convenient as it is near to the malls. The hotel condition was much better back then. Poor maintenance of swimming pool, limited wifi connection and poor bathroom condition. The unit I stayed looked a bit run down. The living room aircon was not functioning as we checked in. Could be inproved if proper maintenance is done.
Location is good as its just a walk away to shopping centre. Dont like ants inside the hotel room.
It is very close to many places of interest like the fort n jonker walk. Room air-conditioning was not up to standard. Had to change rooms at 2am in the morning. Water was greenish colour when we filled the tub.
*Overall accommodations and location has good value *seems to cater to large groups so you gets swings in the population of guests *Keeps facility in good shape for age of facility *Staff at front desk were very helpful *crossing the street to the tourist/eating/social events is a big challenge or you need to be part of group or taxi *it is a larger facility so guest accommodations can be quite spread out and longer walk
bus stop for transfer to Singapore is on THIS hotel's parking ! Excellent swimming pool.
Attractions are all around the Hotel vicinity
The effectiveness of the staff in doing ur check in-out. Please write at least 15 words
Near to eating outlets and shopping malls No free wifi. We would prefers free internet in the room. I have check others hotel , most give free internet access. I am going to book other hotels if I come again to Melaka
I love the quietness and clealiness of the place and the room. Nothing which I was unhappy about. Was a pleasant and nice experience.
It is conveniently located to stores and eating places if you like the local 'Nyonya' food. Besides providing shampoo, the hotel, being a five star one, should also provide hair conditioner, which it does not. In terms of the TV facilities, I noticed that there was no good movie channel like HBO - showing more prime movies. Lastly, was quite disappointed that there was no (Gideons) Bible provided.
The staff were very polite and helpful which always makes it easier to enjoy new places. The rooms were of a high standard spacious and bright. All in all a very pleasant experience.
location at city centre & convinience none
The staff are very helpful & courteous. I like the river view especially where I can see the tower. Room is clean & comfortable. The aircond control does not have on/off & speed control. The plug points are wrongly placed for usage of electric kettle etc.. Windows are not well insulated as the sound of music can still be heard late at night.
Room was decent in size and cleanliness. However there was no safe deposit box and hairdryer. Free parking available was great!
I was very impressed with the fast response to my on line booking of hotel room.
convenient with lift , parking and restaurant only provide bath soap 1 piece per day. Believe IF I request more the housekeeping will provide. Also the internet access needs to pay extra.
All the furniture outdated. ....TV too small, furthermore colour alignment out already. Dust falling from the air-con sys. Seem like no reserve fund to improve. Budget.
Peace and Quiet. No security guard(s) at the Hotel car park - unbelievable.
Thought it is comfortable to stay with, but, quite expensive after the ++ value added to the price that we saw from website. I think the food for b/fast, not really fresh enough. And, i find it is quite confuse when i read the booklet in the hotel room, there are shop lots, restaurants, pub, and so so. But, I dont really see where are the shop lots. And, I cannot fnd the directory of the places/shops there. Mayb they shd add more directory for the guests.
staffs are always smiling and friendly
Location is strategis No Minibar in the room, No shoe & No Tissue
I'm quite happy with the swimming pool facilities where only hotel room guests are allow to swim in the hotel's swimming pool. With the rate that the hotel charge, at least they should up grade their hotel's facilities or furniture. The furniture in the room are very old, and the carpet needs to be change in the hotel rooms. The cattle that I have in my room spoiled with stains. The lighting in the bathroom bathroom is not enough.
Very helpful and friendly staff. Large well-appointed lobby and excellent facilities. Good range of in-hotel eating locations.
room is big enough for big family, and the condition is good, and it is valuable for money
In general, it is a Hotel of convenience .Locality is good .
The rooms are big which is comfortable for my big family. Room is clean and apartment have children's pool. Breakfast was also included and free for small children. There was a mistake during check-in. Date was wrong (but luckily room available) and I was almost charged more when the front desk calculated the tax rate wrongly. But it was all corrected, but I do wish the front desk to be more careful with the numbers (date & price).
very clean it will be best if the floor is carpeted
Like to try different service hotel in Malacca Cupboard for clothes should have the door . Provide refrigarator much better.
Nice sea view Aircon not cool enough
Our room has a nice view of the pool, It is big and clean. The breakfast was good and more varieties of food. Moreover, kids eat free. Have to cross the busy road to the shopping mall. It is quite dangerous.
Nice big room with good view out to sea. Disappointed that our rooms were not ready when we arrived at 2.15pm. Had to wait until nearly 3.30pm to get access. The intent of visiting Melaka was to sightsee not wait in your executive lounge.
Excellent staff , gorgeous sea view room , room is clean .
Awesome Staff, Privacy, ++ upgrade is a must have! Location is wonderful. Breakfast was a wonderful expeerience. I was very comfortable here! Segregated Spa, but it is a Muslim country!
Good hotel with nice location in a nice city. Very good breakfast, very friendly staff. Within walking distance to almost all the must see spots of the city. Highway behind the hotel is sometimes not that easy to cross.
New, clean, cozy, comfortable, good location, value for money, the swimming pool and good services!!! no
Was pleasantly surprised at the overall quality of this new hotel under the Holiday Inn brand. Certainly the best holiday in I've ever stayed in! Nice clean well appointed rooms with beautiful seaviews and a stunning inifinity line pool! No safe pedestrian crossing to the large shopping mall across the road from the hotel. Urgently needs to be rectified before anyone gets injured or killed crossing the heavily trafficked 3 lane motorway
Clean room and nice shower Industrial management of the clients. Internet is not free.
The friendliness & helpfulness of the staffs.
clean and comfortable room none
Rooms are clean and the basic necessity provided is satisfactory There seems to be some insects on bed that bite
Quite new, very clean, parking just in front of hotel, location is ok to go and explore the city The pillow were hard like rock ! There is a noisy hotel just beside the hotel, however it didn't disturb much in our case as we were very tired.
I would like to thanks the hotel manager, Mr. James for offering to upgrade a 4-single bed family room to us and we really enjoy our stays for that night.We highly recommend to family of four should they decide to stay in Melaka.
Save budget Dont have breakfast.
Very good location and food at hotel very noisy especially in the night
Staff were friendly and email inquiries were answered promptly. The triple exceeded our expectations and actually had a decent space for an additional bed if so desired. The rooftop jacuzzi was clean and had excellent views of the city - it felt exclusive and was a perfect way to while away a hot afternoon while still soaking in the sights~ Although understandable because it's an old building, perhaps some additional soundproofing could be fitted to reduce the noise from the streets and the bar downstairs. The western "big breakfast" was acceptable but one of my companions was pretty disappointed with what seemed to be paratha straight out from a packet...
It was just walking distance to some very interesting places and activities. My family and i enjoyed the complimentary breakfast. the staff who attended to our breakfast at the bamboo hut bistro had no smile.Perhaps she felt we were just coming in for free breakfast and thus she felt it would be needless to be courteous. There was no smile on her face and questions that we asked were answered rather abruptly
what i like the most is the location, you can walk to a lot of attraction point i was surprised that the breakfast comes with a "coffee bag" coffee, although i know the breakfast is free. the room's door i just feel that not secure. and also shock that when first in to the room, the are some brochure at laying at the floor and also the water-tap, shower when first use, it come out some brown color water, but after a while the water back to normal.
The location in the old town centre is very convenient. The hotel restaurant offers a variety of asian and Italian food. Reasonable prices and very tasty. Our beds ( 3 ) were big enough and quite good. The bathroom was fine. Cleaning was well done. There is a roof terrace, but all tables and chairs were stored under a roof and nobody was using it. Nice view, though.
Only location is fantastc. Anything else is below average No service stadard. Only on the last day of my checking out there was this service staff at the check out counter that provide warm n good service attitude. I am seriously wondering how Aldy hotel gets Some award among 3stars hotel with such service standard generally n the dirty n lousy quality of the rooms and hotel.
the promptness of the staff to cater my needs. the variety of food served during breakfast-not much of choice. they even repeat the same menu everyday!
the staff is polite n nice.... the carpet of the hotel make me feel giddiness and the blanket a bit smelly..
The staff at the front desk was really friendly and polite. Parking is a little scary at night.
We feel cheated by the hotel photo. Worst experience for a 4 star hotel. Both rooms (Room 1644 & 1812) had a very unpleasant smell (Carpet) with small and very old 20” CRT TV set and without sun shade curtain for Room 1812. Very poor quality hotel and the lobby is very messy with dining table all over. With that kind of price we paid it is not worth it at all, the hotel should be class under 3 star.
Check in time was good. Toilet is still good condition. Rooms are starting to show its age. Carpets, curtains and bed covers, wallpapers are old and needs to be changed. Toilet bowl seat is loose. Fridge is not working well.
It was a plesant stay. Initially, it was difficult to locate the hotel but with GPS coordinates is a piece of cake. The security of the carpark could be improved as certain areas were quite dark and quiet especially walking towards the hotel lobby entrance as indicated.
It was an okay hotel, but definitely should not be rated as a 4-star hotel. Staff were polite but not flexible. For example, the room is for 2 people and they give us 2 bath towels but would not provide us with an extra one on request. Same goes for pillow and blanket (unless you pay, of course). The buffet breakfast was good. There were lots of options for everyone so there's no complain there. The shower uses a cloth curtain and it smells a bit - but I find that to be the case for all hotels that use that kind of curtain. The lighting was not good. I could not read because the room remains rather dark at night even though all the light was on. Overall, I'd say it's a 3-star hotel. But I do believe it is the best on in the area though.
The room is quite spacious * Hotel does not provide of basic item like toothbrush. * Snack & underwear was disappeared during the stay
The Avillion commands a panoramic view of Melaka both the busy city centre and Melaka Sentral. It's away from the bustling and crowd of the city centre yet not far away, and the shuttle bus provided is most welcome. Access to lifts to our room is very good. I would have no hesitation to recommend to our friends if they want to visit Melaka for a short holiday.
poor sound insulation between rooms.
Friendly service in a tastefully renovated hotel. Breakfast menu can be of more variety.
Unlike similar priced hotels in Malaysia, this Hotel's room & facilties were well maintained and new. It would be good if maintenance continues to keep pace. Staff conducting their chores (7.30am) along the corridor to rooms were very noisy, they talked loudly and slammed the service exit doors.
Its a very good location and easy to move around.
I like the room design. Breakfast food served very slow.
The lobby decor was nice. Modern & gothic The bed is way too soft and the complimentary breakfast they gave was pathetic. They are creating more complaints / negative feedback wtih regards to the breakfast! Its better they do away with it.
its a nice boutique hotel, value for money. clean and simple. i would recommend this hotel! and also, there is free parking in front of the hotel. the only drawback is that there's no food service in the hotel.
Easy access to Jonker Street
It is located along Jonkers streets ... good shopping and good food outlet nearby there is no lift.. may be a little troublesome for older guests
good location Not quite value for money, price is a bit costly. Not recommen for senior citizen to stay due to high level of staircase to 1st or either 2nd top floor.
Very nice hotel furnished with lovely details. They offer free WiFi in the room. The staff was very helpful. Huge bathroom with rain shower and window! Top location right at the start of the Jonker Walk. Almost everything in Malakka can reached by feet. We received a voucher which said it was worth 10 Ringit for lunch or dinner in the café next door for every day we've stsyed at the hotel. We didnt' use it since we ate at other places. When we checked-out the lady at the reception asked us why we haven't used our brakfast vouchers?!?!
Location, Location on Jonker Street within walking distance of both historical Melaka and shopping. Amy and Jasmine are very warm and efficent. Room is very comfortable. Excellent wifi. Private car park It was a bit tricky finding the place when driving without a GPS because of the one way streets but this is a small price to pay for an otherwise positive and pleasant stay...