Holiday Inn Express New Orleans Downtown

It had fleas in the bed

I liked the hotel was walking distance to my location

I didn't like they didn't serve a FULL breakfast as promised. I didn't like that the room was so small!

If there's an issue, they will work to rectify it to your satisfaction.

The air conditioners in the room sound like a jet engine. They are LOUD.

The Lady at the reception was receptive, She even let us use occasionally though another computer which was for office use when the only one in business center was busy. Location is good, price is also not so high.

The room (307) fire alarm was even broken and there was a hole in place of fire alarm. Cleanliness in walkways is poor to say the least. The property of the hotel is good but carelessly maintained. There is only one computer for internet access. And most importantly the wifi does not work anywhere except around reception. You can see a large group of people sitting at the reception lounge in evenings just because they need wireless connection. This hotel needs a more better management.

price and front desk black man very good

- filthy room; no door to toilet; some staff rude; fitness room not really that!

Location of hotel - neighbourhood.

Breakfast

Internet in rooms was not working 4 of the 5 days I was there

Nothing

I had to vacum my own room they over charged my card and I have to wait seven days to get my money back

i liked the location

the staff did not have the room ready when we arrived. we were told after waiting for our room to be cleaned that the 3rd floor was closed that the king rooms were on and we had to downgrade to a queen. the parking lot was small and cramped. the lobby was not clean

nothing special.

During cleaning the room, they took away used towels however after repeated request, they never replaced the towel with the fresh towels.

nothing

got bed bug bites and had to see the dr.