Holiday Inn Los Angeles - Lax Airport

Under construction and falling apart

Close to the airport

Arrived to find that the room was not ready at 7.pm. Then given a filthy room later exchanged with a slightly better room. This place is old and dirty, definitely the worse Holiday Inn I've ever been to.

Will not stay here again

When checking in I was told that the room I prepaid for was sold out. They tried to give me a king bed- I wouldn’t mind if I was not sharing my room. I prepaid for a double bed. I showed my confirmation to the desk lady and she showed her manager. Then she came back and said a double room just opened up. Later that night we called house keeping and the front desk and no one would answer. We needed toilet paper because our room didn’t have any extra and was nearly out when we first got there. I had to go all the way to the lobby to ask for some toilet paper. There were four employees chitchatting and did not look too busy to answer my call from the room. Overall will never stay there again.

You get what you pay for

Close to airport and shuttle service. Bed was comfortable.

Room smelled musty. Not the cleanest place. Neighborhood is industrial / business. Left a necklace that was a gift in room. Called guest services. I was told they found it snd it would be mailed to me. 2 snd 1/2 weeks later no necklace.

the room was spacious and considering the location (LAX) rather quiet

shuttle bus to/from airport was quite convenient because of its frequency.

it is not significant but sometimes the temperature of the shower was not enough hot.

Very friendly and customer focused people, even in the middle of the night if you have problems

There was a problem of shower fixture. It should be fixed.