Hillspring Lodge

I did spent 12 nights in 4 bed female room. Clean facilities! Good size of room. Free coffee/tea all day, breakfast included. Free of charge bed sheets change- great option. Common area big with many tables and comfortable sofa. TV, billiards. My room has an individual lockers- what made me feel that my belongings are safe. All staff polite, nice and welcoming. Comfortable bed. Many showers on my floor, didn’t have problems with queuing. The same, one Electric card has opened door to room, locker, and gate to property- very handy:). Bar in the hostel, beer for £3, great price. Reception open 24 hours. As a single woman who arrived alone to London I was feeling there safe, nice and comfortable.

I didn’t like the fact that in the same hostel they accommodated groups of German teenagers who were horribly noisy and were screaming on the corridor at 2am in the morning. I made complain on the reception. staff told me that they take every complaint really seriously, however they didn’t do anything! I understand that they have zero influence who is arriving to the hostel. But it should be consequences for teachers or whoever was responsible for these children and prevent other to behave in the same way. This kind of group of 16-17 years old children were quite often visitors of this hostel, which is annoying! After German, English children arrived and they had the same unsocial behaviour as before. So groups are changing, noises are the same:(! Reception has no power to change it. It can drives you crazy, when someone wakes you up in the middle of the night, Especially when you need to wake up early and have business meeting the next day.