Hotel Grand Windsor MGallery by Sofitel

Horrible accomodations.

Location was the only good thing about the hotel.

When we first checked in, the front desk Asian girl seemed a bit arrogant and didn't want to hear about our needs. The room was a good size, but was very smelly, dirty, and outdated. The bed mattress was horribly soft, we had to use extra pillows to lay on. The view and location were the only positive things. Fortunately, we didn't have to spend too much time in the room. Visiting this hotel should be your last resort and should not be called the Grand Windsor.

Internet access far overpriced

Close to harbour.

Room 208 was close to nightclub entrance, loud music kept us awake until it finished at 6am. After notifying staff, we were able to move to another room the next night. Not happy about the noise, but staff were very helpfull. Proximity to noise is the only reason I cannot recomment the hotel.

We had a great breakfast, the shower was hot with plenty of water pressure

Could'nt get to sleep due to excessive noise from nightclub next door

It was in a great location, easy to walk to everything in the city.

My room had a leak in the bathroom, the staff did not seem that bothered about it. There is not enough room in the loading zone when waiting for valet parking, only three cars can fit.

Being in downtown Auckland I was near all that I needed for that trip. Its location is its main selling feature.

My room smelled badly of cigarete smoke inspite of your non smoking signs and should be been aired out properly prior to reletting