Fairbanks Hoteller

Beds are comfortable Staff is friendly and helpful Decent location Walls are a bit thin.

Great value bed was very comfortable. Room was spotless everything was great. Good breakfast helpful staff I am elderly traveling alone and the housekeeping staff helped me to the elevator to check out first time that happened in any hotel they volunteered I did not have to ask. Highly recommend

It was very clean and comfortable The cost of food is way over charged, come on, root beer float for $12.00. The cost of food is way over priced. We went next door to Wild Iris in the Golden Nugget and got great service plus the food was a lot for what you get. If your staying at Westmark, head over to Wild Iris on Noble.

great room no pool

Room did not have a small refrigerator

I chose Springhill Suites because of previous good experiences at other Marriot ''Suites'' hotels. I was not disappointed. The room was great. The hotel is just across the street from the Fairbanks Visitor's Center and the Chena River. Ask for a room on the ''front'' of the hotel for this view. On one night, we enjoyed a band concert in the park across the street. The continental breakfast was great - a lot of variety with plenty to choose from. .

If you are going to Fairbanks, I highly recommend this hotel. All of the rooms are studio suites, nicely furnished, clean, with very comfortable beds. My only complaint was that someone before us in our room tampered with the TV and broke the box in the back probably trying to get something free. I called the front desk and they didn't have anyone that could do anything about it even though it was still late afternoon. They did offer to move us, but since we already had all of our things in the room and unpacked, we declined. No big deal, the TV still worked by pushing the buttons on the front and there was another one in the bedroom area. The included breakfast was very good with eggs, sausage, waffles and lots of other stuff. Great location, right downtown on the river with plenty of free parking. We were on a lengthy road trip so needed to do the laundry while there. The laundry should have been larger for the size of the hotel.

My daughter and I had a long stay in the Fairbanks SpringHill Suites, and it was wonderful. Beautiful staff, and beautiful room! The hotel and the room were SPOTLESS and the breakfasts provided were amazing! Thank you for making my first real vacation in ten years so lovely!

Individual cottages are super cute, quiet, and clean. Staff is great! Safe location The rooms don't have refrigerators

Loved the fact it was a cottage, by yourself.

Staff are exceptionally curteous and helpful, and seem genuinely caring about the comfort of the guests. The pool is is always broken.

Went to take my daughter to UAF. The location was very close to the university and less than 10 minutes to Wal-Mart, Fred Meyer, and other stores. The staff was helpful and friendly and the breakfast included was decent and convenient. Only problem was the bottom sheet not wanting to stay on the bed.

Clean rooms. Quite and looked fancy. Was not told before hand the pool was out of order. Was not told when we checked in. Only found out when I came down stairs Saturday morning for a dip. Very disappointed.

The room was spacious and clean and staff were great The bed was too hard

Friendly staff, nice rooms, enjoyable atmosphere. Would love to stay again. No bad experiences with the hotel itself, however, the restaurant adjacent to the hotel, had an intrusive and somewhat rude waiter. Overall I enjoyed the restaurant, but did not return due to said waiter- a male in his 40's who made some personal comments to my wife when I was not around as well as some unprofessional comments / statements to a couple young ladies who were at the table next to ours. What was shocking was the individual had informed us he had been a waiter for 20+ years at numerous restaurant establishments.

Friendly, responsive staff. Comfy beds. Heat was not reliable in the room. Had to have the facilities guy in twice. One time he spilled some glycol and it smelled really strongly for the next several hours.

Comfortable bed and friendly staff

We like the cleanness, the breakfast, the room and the bathroom. We like especially their hospitality. We chat like friends and exchange life stories with hotel employees. The golden umbrella is one of the highlights in our trip to Alaska! Highly Recommen

The room was comfortable and clean. It was a long distance from my secondary meetings.

Clean, comfortable, and good breakfast. Free shuttle to and from airport. Nice but small fitness center. No business center. Thought I read somewhere online (it could have been a review) that the shuttle took you around the town within a mile but that was not true. Not much information on surrounding restaurants.