Bestill Enterprise leiebiler i West Palm Beach

Fordeler: No cars were available and we had to go to another location off airport to get car

Ulemper: clarification as to which locations are covered when you select airport location

Fordeler: That I only had to drive tis rental car for one day.

Ulemper: Car interior had bad stains (ceiling and back seat) and smelled.

Fordeler: Nothing...they had no cars and you stranded me with 9 large bags of luggage!!!

Ulemper: To make a reservation that actually has cars waiting for you.

Never got the car

Ulemper: I showed up and they did not have the car I ordered in stock (despite emailing me 2 hours prior), further they didn’t have anything in even the same class. But mistakes happen, and I understand that, it is what you do when thy do that makes the biggest difference! Unfortunately, the lady behind the counter didn’t see it that way, instead she refused to get off her phone long enough to discuss how we were going to handle the situation. Secondly, she refused to give me her name, luckily they have business cards. So I figured I would call corporate and take my complaint to them. I spoke with an extremely nice lady on the phone who was understanding and assured me I would get a phone call from both the store and regional manager, that day. Here I am 4 days later leaving my review, still waiting on that phone call. So if you think renting from a supposedly nicer company is going to get you better service, don’t. Instead pay less, and go to one of the cheaper places because customer service is the same.