Bestill Enterprise leiebiler i Seattle

Fordeler: Very helpful

Ulemper: Printed statement at drop off

Fordeler: Picking up was great! Maybe because there weren't a lot of people, we were able to pick our own car, inspect it, etc etc.

Ulemper: Drop off was the polar opposite of the pickup experience. I don't think time of day or day of week is an excuse since Enterprise should know Sunday evening is probably peak hours for returning cars. The return station was understaff and there were tons of returns. There were at least 10 cars ahead of us waiting for a return. Luckily, we walked up to the office and asked and she said we only need to wait if we want a receipt. We were already running late so we just left. I definitely think this can be handled better.

Ulemper: Pick up and drop off

Ulemper: I don’t know how Enterprise manages to staff even remote branches with seemingly driven, young professionals, but that’s my impression. Great experience at the Broadway (Seattle) branch.

Fordeler: After driving on the freeway with my just-picked-up rental, it started to make a loud "thrumming" sound that made us nervous to drive it cross state. They saved the trip and didn't bat an eye when I showed up at the next available location to ask for a swap of vehicle.

Fordeler: Able to work with me when I had to make adjustments to the reservation, to provide a good transport for family who needed help getting to the doctor.

Fordeler: Staff were extremely helpful and kind!

Ulemper: The price was too high.