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The shower was very powerful and the location was not too bad. Yes, there were Tea/Coffee making facilities in the room, nor was there an iron and ironing board. Also the bed and pillows were very uncomfortable, they kept splitting apart and the duvet should be 1 to fit the whole bed not 2 singles.
the hotel and room was very clean and tidy and functional , very helpful staff
Design and staff friendliness
The breakfast is rather good, staff is kindly The hotel doesn't locate near the old city, the room is very-very small and not very clean.I don't like the design of the hotel
Proximity to the marina and tower
the hotel was ideally situated for the means of my visit..clean,friendly staff...a very comfortable stay at the kastens hotle i only have 2 complaints really with the kastens hotel...firstly it was very hot and stuffy in my single room,supplied was a very small upright fan which served no purpose at all............the second is that on my first morning there,after a late night and long trip,i decided on a 10am breakfast..the food is not topped up reguarly,after the initail presentation,so my first breakfast consisted of only 2 jam rolls ? nothing else was left on offer really (nothing hot anyway)..
Very friendly and helpful staff. Room and bathroom were smelly. Wifi connection was intermittent and slow.
The staff were very helpfull,the location was good and the breakfast was excellent and plentiful.
Pleasant service It was a long drive from the Messa
The hotel was clean, staff was very helpful and happy, the room was big enough and the breakfast was good. Coffee, tea and snacks were available 24 h for free.
Moderne, stilfullt hotell med god restaurant
Sentralt beliggenhet ved havnen, fantastisk mange flotte restauranter i umiddelbar nærhet, 15 in spasertur til gamlebyen eller 8 euro i taxi. stille og fredelig område. Alt for dyr forkost 24 euro p.p.!! Litt kjedelig meny og maten ikke noe du vil "huske"
This was one of the best valued hotels I've ever stayed in. The staff was very nice, was willing to speak English, the internet worked great, and it's about a 10 minute walk to the train station Düsseldorf-Bilk. My husband and I stayed here to be close to the airport. It only took about 20 minutes by train to get there.
Space, cleanliness, room was excellent entering the building is difficult if you don't know the number to call but if you do, the assistance is superb and the directions are clear. It would be good to establish a telephonic connection as part of the process of getting the room.