comfort Credit cards Pre-authorization: Amounts blocked on the card were too high
Staff were very friendly and cooperative on one occasion only, a number of people were 'stuck in the lift'. despite each person swiping their cards in turn it refused to move for some minutes. This was a little worrying for my father, who is 90.
Everything, it is a top class hotel. A courtesy bus to airport/fairground would be helpful.
This hotel was excellent from the staff, the service, to the quality of the room down to the sandwich that we had very late at nite. Nothing was too much trouble, they exceeded themselves and our expectation. Would definately stay again and recommend this to everyone. There was nothing that we didnt like
Location, Liberty, Facilities.
Good service, punctuality, clean rooms, acceptable dish. Very expensive internet. I could accept if it were an under developed country but unbelievable for Europe, Germany in particular.
nice as all hotels of the chain not close to centre and area around is somewhat inhabitant
Perfect business-hotel. Highly recommended.
very poor very poor wellcoming,they gave it to me wrong key and I tried to open another room which is unbleivable and they gave wrong room then what they confrimed to us.
The wireless LAN was not included in the price. The breakfast was not impressive at all, not many items to select between and the food didn't taste all that good.
Trikk rett utenfor hotellet,kort vei inn til sentrum. Gammelt,slitent hotell. Bestillte ikke-røyk rom (kan dokumenteres gjennom kvitteringen), ble påstått at vi hadde bestillt røyke-rom, mao feil i datasystemene.
Nærheten til messeområdet og frokosten, Hotellet har W-LAN free of charge, men selv om jeg fikk assistanse var det umulig å koble til på rommet. Rommet mangler safe, hvilket er forventet i et hotelrom som koster € 180 pr. natt. € 24 er alt for meget å betale for en frokost. Hotellet manglet også bestillingen fra mitt reisefølge som også hadde booked gjennom dere.
The food was great, nice location, very clean, if I ewill get in Dusseldorf again I will stau there for sure.
Good location near exhibition centre, friendly staff Hotel is old and uncomfortable
Tha Garden is really very nice and perfect place for rest after bussy day. The internet was not working whole week, there was quite cold in the room and and insufficient pressure of the watter in the shower.
the hotel is located very close to the fair so that you can walk there easily
Not much except for the proximity to the airport Tiny room with a small bed and a slanted ceiling above. No space to open luggage and sit down. Overpriced. Does not reflect the stars awarded to it. Although advertised, no internet vouchers were available at the time. Bathroom unclean.
Hotel staff were very pleasant & helpful; and conveniently located for the exhibition centre My room was extremely small and furnished with rather ancient (rather than 'antique') furniture. Very small, dated television with no remote control.
Very friendly staff, room was nicely decorated and clean, easy to get into town/airport and had a quaint village feel
We was visit exhibition and made short trip in old town. We havn't time for longer visit. No.