Friendly and helpful staff - both front desk and valet; helpful with directions and made a couple of good restaurant recommendations; Location convenient for an event my wife and I attended during our stay and the valet shuttle included at no additional cost was helpful. Nice breakfast offerings. While I got lucky with a dynamite parking spot in front of the hotel for the weekend and didn't need to move my car, the notion of valet parking for $15 per night was distasteful (I know it can be much more in major coastal cities). Sunday morning breakfast should not end at 10 a.m. - it should run at least until 11.
The room was so luxurious & the staff was amazing! The free breakfast was delicious! We loved staying at the Hyatt! Would definitely recommend & stay there again! The difficult parking, didn't find a spot & had to use valet
it was a beautiful hotel, superior service, with very spacious rooms I wish it could be more affordable, I would definitely stay more often.
Large, clean room Good people
The email for preferences was perfect!
Updated classic hotel. Clean, great staff, quiet, close to everything. The only thing on the downside is I couldn't stay longer.
Good location, friendly staff, prompt housekeeping. No swimming pool, there was one advertised. Oddly shaped and non ergonomic room layout.
Staff was helpful and friendly! The room was clean and comfortable. The mattress was quite hard but the down comforter and pillows made up for it. The restaurant had friendly bartenders and good drinks. Didn't try the food but saw what others near us were ordering and it looked yummy. Overall we had a great hotel stay and I would go here again. Great value also! Halls were smelly, no fridge
clean and comfortable difficult to find the breakfast room--have to go through a scuffed up door that looks like it's the entrance to a janitor's closet. Once we were in, however, the food and the coffee were just fine.
The location being close to the Iowa Events Center is perfect. We had a double bed room and both beds felt completely worn out. The mattress' dipped in the middle. Could not get comfortable, poor nights sleep.