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Location. Breakfast was not good. One morning there was nothing available. Another there were no plastic forks etc. it was the same cold scrambled eggs every day. It was not very clean. Glasses were sticky. My room was not tended to one day despite my being gone for over eight hours during the day. When I called to let them know and asked for clean glasses I was told that it would take at least 45 minutes to bring them up. They also charge ten dollars a day extra for parking even though it is a rural hotel with plenty of parking. I have stayed there before and it was a bit better. I will not stay there again. It is very expensive and really not worth it.
The morning breakfast is fantastic, the rooms were clean and modern and very friendly staff. there's is an actual train
When we left the Hyatt and wee done with it We asked for a quiet room and were placed as far from the lobby as possible with our room facing the freeway and train!! There idea of quiet is being away from the elevator!! The heater was VERY noisy and kept me up all night!! We asked for early check in and they couldn't accommodate us. The receptionist was not friendly and made us wait without telling us she was done with us. She should not work there!! The pre check in on Kayak was a waste of time. We will NEVER stay there again!! I have tried to communicate our displeasure with Hyatt but could not find a contact email.