Dallas Hoteller i North Dallas

I loved the apartment style look, the living room was separate from the bedroom. Very spacious. I loved alll the mirrors! There was no rush to check out. My view was a bit ugly but that was totally do able.

beautiful ...great friendly staff-spectacularly clean

Nice hotel, great, friendly staff The only bad thing I can think of is the towels weren't that soft. We used them to go to the pool and then requested some clean towels to shower with and the staff brought them up to us in less than 5 minutes. If the only negative thing I have to say about this hotel is about the softness f the towels, then the place is pretty great

Very classy place, super clean, not expensive at all for how nice and easy it was to stay here! The staff when checking in wasn't super helpful. When we came back later the staff was awesome. Get that young man off your team or teach him how to talk to guests and you'll be golden!

The hotel was beautiful,and the rooms were nice and clean.The young lady who checked us in was so pleasant. We were very impressed. We were vey disappointed that the swimming pool wasn't cleaned,especially with it being so hot!

Appearsnce - location - very clean The Noise!!!!!! I did not sleep

Ms Cleo was very helpful

We loved our stay! We were iffy on staying there because of the ratings but it was great. Room was very clean. They do have a parking rate but since you are staying at the hotel the do waive it. It is very quiet and peaceful, our 6 month old slept through the night! Would definitely stay there next time we travel to Dallas! The bathroom tiles in the tub need to be fixed. Nothing major.

Nice size room and very friendly staff

I enjoyed the breakfast buffet and the lake outside

Overall, I liked this hotel. I experienced multiple confusions with the front desk staff and my reservations, but it didn't cause too much of a problem. The rooms are nice, but you can just tell the hotel is old. The connection to the mall was incredibly convenient. That was my favorite part. I would stay here again.

Mall had American Girl, restaurants, ice skating and more. My kids are asking if we can stay here again. Construction in the parking lot

We liked the room, it was very clean, and had everything we needed for a one night stay. We really enjoyed the location, being so close to the shopping and dining the mall offered. The employees were helpful and customer service was great, just what you'd expect at a Westin.

-Oceanaire restaurant adjoins the lobby. -Fitness center clean and modern -Great comfort in the rooms -friendly and accommodating hotel staff

The location is great. It's a beautiful hotel with well appointed rooms and great customer service. The have a free shuttle. It's steps from the Galleria which is full of great shopping and restaurants. It has two restaurants - an upscale seafood restaurant and a mid-range bistro on the second floor. They do their room service menu through the 2nd floor restaurant so there is a better in room dining menu than the standard hotel fare. You can also take your drinks up to your room if you order from the 2nd floor restaurant. The parking is a pain (as many others have mentioned) but if you don't mind a bit of walking then there is plenty of free parking in the parking garage and we never felt unsafe even when come back late from a dinner. The pool was a bit underwhelming with no cabanas or umbrellas for shade and no attempt to make it look like a retreat (I.e. Greenery or decor - just a walled concrete box). This was such a surprise as we've stayed at other Westin properties that had lovely pools.

Very good experience You need more people at front and do not charge for Wi-Fi

Staff was very friendly and helpful. Had a couple of issues with timeliness. Ordered room service one morning, just 1 latte and 1 cappuccino, and it took over 1.5 hours to show up. We were told it would take 25 minutes. We took a shuttle to dinner and that was fine. However, on the return trip, we were told a car would be there to get us in 15 minutes. It took just over an hour. I can understand delays (especially driving on a Saturday night), but the complete lack of a good estimate on time and/or the lack of updates is what caused it to be an issue. The fact that we had to repeatedly call to get updates and were repeatedly given grossly inaccurate updates was the problem.

I want to start out with the presentation of the hotel. Very modern and chic. I loved it. We got to the hotel before check in and we were exhausted from a 8 hour trip. The lady let us check in earlier and I wish I would have gotten her name because she made our first solo hotel reservation experience a joy. The rooms were spacious and had individuality that some hotels don't have. I will go back for sure! I didn't like that we had to pay for parking. I also didn't like that they charged a $75 fee just in case we did something to the room. There was a staff member who didn't really seem welcoming but I won't hold it against the hotel or the staff member himself since everyone has an off day

Surprisingly affordable for such a beautiful place From the grand lobby to the beautiful room this place was perfect. The employees couldn't have been kinder and more accommodating As beautiful as room was next stay I would like windows facing outside as opposed to the lobby Would've been nice to see a sun rise or set The window shades needed to be closed for privacy it was easy for guests to see in from walkway

Nice rooms Small pool

The rooms were beautiful, very chic. The staff was awesome! It was very luxurious and the bed was very confortable! Guests have to pay for parking daily, and it was pretty expensive.

Overall good stay Parking fee extra

One of the best! The staff was very helpful. The restaurant/bar was great. Absolutely no negatives during my stay. When in Dallas, I'll stay there again.

Room was very clean and comfortable. The staff was super nice and accomodating! Prices for parking, breakfast and bar were much too expensive in my opinion. Room had a mini frige that we could store our water and soda's that we brought. A microwave would have been a great addition to the room since we had left overs from some of the wonderful Dallas restaurants we visited. I would definately recommend to others but with a disclaimer that most ammenities come with $$$.

Nice, clean room. Nice, helpful staff. Will definitely stay here again.

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I was expecting a regular continental breakfast and was pleasantly surprised by eggs and sausage! The bed was amazingly comfortable. We also love the separation of the bedroom and living room area. The front desk staff went above and beyond to be helpful. No -- it was truly wonderful, thank you!

rRoom was more than expected. Didn't know it included a kitchenette as well as the other features. Can't think of anything off hand.

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Great deal for large family! Had 3 kids and my dad with us and the king suite with 2 double beds and sleeper sofa filled the need for us. Only complaint was that the room wasn't ready until right at 3. We arrived at 2 hoping we could unload luggage and were told the room wouldn't be ready until 3, so we had to wait around for that hour.

The hotel is like a mini apartment.It was clean and the breakfast was pretty good. It was great. However, there was a shooting at the Wyndham next door shortly after our stay. A little scary.The area isn't that great.

Some of the fixtures in the Bathroom needed to be updated.

I enjoyed everything the Embassy had to offer! I will definitely return. The breakfast was outstanding. No other hotel I have stayed in offered the services the Embassy offered! The staff was very helpful and checking in and out was a breeze. I felt like I was at home! I will definitely recommend this hotel to all my friends!