Colorado Springs Hoteller i Old Colorado City

Hotel was in a bad area of town where a shooting occurred over night and several vagrants hung about! The bedding and carpets were disgusting, but the staff was courteous. The breakfast was good. Kayak had as a three star but the agency that booked it rated it as two stars. I would give it 1 and 1/2 stars.

New comfortable beds. Older hotel but they are working on it. Should close down and complete the remodel. Pool area was poorly lit and was somewhat under construction, like the whole area. Hotel lay out was confusing. It was two hotels I one.

Wifi was out first two days of my stay. Building run down DIRTY if I hadnt prepaid I would have checked out after first day. Staff was unaware of who even managed the place. Rooms were run down light bulbs out TV service was terrible. Mildew smell and very noisy due to tile halls. Maid service was late and rude "you have to get out of the room while i make it otherwise it wont get done" Dont waste your time or your money here!

Lobby, breakfast food and seating area HVAC very loud. Walls, door, and windows let sound from outside and hallway into making room quite noisy. Doors slam too causing even more noise every time someone went in or out of a room. Back parking lot was snow/ice covered, very slippery--obviously not plowed after recent snow.

close to my destination, staff very friendly and helpful bathroom too small for two or more people. lobby floors not clean, elevator too small

The staff was polite. The building was seriously dirty and badly maintained. The hallways had dirty sticky floors and walls covered in scuff marks and holes. The room smelled mildewed and the carpet had stains, but the sheets were clean. The bathroom was so so- the lift switch had grime in it and would spark when the light was turned on. The whole building looked run down as if it was let go and maintenance was not a priority.

Staff were friendly, but at times unable to do very much to make it look like there was much organization or effort in place. There was a dip of several inches in my bed. The plates and utensils at breakfast were styrofoam and other non-recyclable plastic. It wasn't clear that the hotel is aware it serves people who have business across the highway and no car. That's what the shuttle is for. It shouldn't take forever to get it organized.

It was a struggle to get your room cleaned. They were constantly out of towels, washcloths, and toilet tissue! The front desk staff were rude and untrained in customer service. The breakfast was nasty. Looks are deceiving! The website showed a gorgeous hotel but those pictures must be years old. It is run down.

Multiple bathrooms Location was less than desirable with numerous homeless in the parking lot of the hotel with a strip mall next door with liquor store and legalized drug dispensary.

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Size of room the room was 2 converted to 1 Serviceable.. if you are taking a family vacation and can afford a little more I would stay somewhere. Free breakfast was a let down and there were random people cuttig through the parking lot from the highway