Cheyenne Hoteller

Fordeler: Everything. Built in 1888, furnished with antiques, but with all the amenities of a modern hotel. You are encouraged to have the complete hands on experience. No do not touch signs ! Best place we ever stayed.

Ulemper: Leaving was the only bad thing.

Fordeler: Staff were helpful and went out of their way to provide information and or guidance,

Fordeler: Room was vary comfortable and the staff was great.

Fordeler: Traveling through found a Great place to stay for one night!!! Really clean and comfortable. Staff was helpful and courteous.

Ulemper: Served breakfast until 9 ..but was all over and cleared away by 9....so don't be slow....or you won't eat.

Fordeler: I loved having a wonderfully clean room, very roomy. We loved the ppol, even though the hot tub was down. The staff was wonderful and very friendly. Easy to find and get to. Sonic was just down the block. I wild definitely recommend and we will be going back.

Fordeler: The room size was large. The shower was nice. Hot breakfast was nice, scrambled, eggs, pancakes, fresh fruit, muffins.

Fordeler: rooms were very clean and roomy. employees very nice and helpful. the pool and hot tub.

Ulemper: at times could of had a second elevator. at times it is cramped around the breakfast counter in the morning.

Fordeler: No frills but immaculate room, comfy beds w lots of pillows and small kitchen. Plenty of room for my friend and me. Also the towels were nice; not those cheap thin ones you often get in less expensive hotels.

Ulemper: It was on an industrial street and our view was a freight train and a puddle. But I would still go back. About 5-10 min from downtown Cheyenne.

Fordeler: Beds

Ulemper: Nothing to cook with. Everyone assumed you would know how the my place extended stays work. We have never stayed before.

Fordeler: Very clean and nice hotel at a very good price I will definitely stay there again.

Fordeler: Senger

Ulemper: Ikke noe å lage mat med. Alle antok at du ville vite hvordan den my place lengre opphold. Vi har aldri bodd her før.

Fordeler: Staff was friendly & helpful. Room was updated, clean & well-appointed. Amenities were easily accessible and well-stocked. Included breakfast had healthy & substantial options.

Ulemper: No

Fordeler: Room was clean and comfortable. Staff was very cordial. Continental breakfast was continually freshened and food quality was very nice.

Fordeler: Very quiet, mostly adults. Very friendly staff. Great breakfast buffed with hot scrambled eggs and sausage + various items including cereal for the kids. Beds made up every night, nice & clean.

Fordeler: Friendly staff. Clean room. Excellent breakfast.

Ulemper: We checked in late but had called ahead. When we arrived no one was at the front desk. We waited 5 minutes and then knocked on the office door located behind the counter. We were promtply helped and the man was very nice.

Fordeler: The room was very clean and the people are very friendly. Very good hot breakfast buffet.

Fordeler: Staff was very pleasant and attentive.

Ulemper: Pool was heavily chlorinated.

Fordeler: Very clean. Bed linens and towels were very soft! Excellent bed!

Ulemper: We had difficulty getting the room cool enough w/o turning on the AC. Stayed first part of March and had the thermostat turned to 60 degrees. The heat still kicked on intermittently through the night.

Fordeler: The bed was super comfy, I liked the feather pillows, and the staff was very friendly and helpful. The waffles and hot breakfast for also really good in the morning

Ulemper: There must've been something loose in the heater and it made this horrible metal vibration sound every time it came on all night long. It woke me up every time it went on,so I was just exhausted in the morning. Even with the comfy bed it was just awful

Fordeler: Great everything! Can't understand why this doesn't have at least 4 stars! Not one complaint. Super clean, great breakfast, awesome staff, great location!

Ulemper: That this hotel isn't rated higher:)

Fordeler: Rooms are newly renovated, well designed. I especially liked the roll-out desk and provision of electrical plugs conveniently located on top of the desk. The highspeed internet service was reliable and working well, a nice change from most hotels!

Ulemper: The cable tv service had limited channels. We had to watch an NCAA basketball game broadcast on TBS on a mobile device rather than on tv. Thanks to a reliable wifi, it really wasn't a problem, just had to watch on a smaller screen.

Fordeler: Very Clean! Everywhere.

Ulemper: Parking crowded

Fordeler: I am always thrilled when I bid and get this hotel! It is in an excellent location with great amenities and a friendly, helpful staff.

Fordeler: Beautiful, nice pool and golf course.

Ulemper: Nothin'

Fordeler: Service was great.

Ulemper: Guest rooms a bit dated.

Ulemper: seemingly constant leaf blower all afternoon directly outside my room

Fordeler: Room was great. Seems to have all the amenities. Golf course was enjoyable. Didn't try restaurant but will next time. Easy access to I-80.

Ulemper: No breakfast served. Microwave and refrigerator were in bathroom

Fordeler: hotel staff was soo friendly and accommodating, very professional! rooms were clean and BIG. throughly enjoyed my stay cannot wait to stay again!

Ulemper: first room was corner room next to and outside door, and the metal door grinding against the metal door frame was an unpleasant sound, the lovely ladies at the front desk changed my room to one with its own private outside entrance.

Fordeler: Nice and comfortable

Ulemper: n/a

Fordeler: Beautiful room. we had 2 queen beds. 4 plush down pillows to each bed along with down comforter. I slept wonderfully! the bathroom is huge .Although, a little strange to find the microwave and mini fridge in there. We did not use the pool but could see that it was big and inviting. the room was very quiet and surrounding area although my adult son told me he could hear the trains at night. i did not hear a thing. It is conveniently located off I-80.

Ulemper: fridge and microwave in restroom.

Fordeler: Rooms were good sized, beds were comfortable, could not hear anything from neighboring rooms. Unique feel to the place. Plenty of parking. Can't get any closer to I-80 on ramp. Didn't have time to try the heated pool or the golf course, but would stay again.

Ulemper: Building is clean, but old. Windows and HVAC system probably need replaced, still very comfortable. No free breakfast (no complaint, just the fact). Didn't try the food. There is a gas station on the premesis, but it is priced about $0.30 per gallon higher than nearby truck stops.

Fordeler: The staff, the rooms, the value--great. Nice to have a restaurant and cozy bar on site.

Ulemper: Restaurant food could better prepared. Servers and ambiance are great, though.

Fordeler: Bed very comfortable and warm

Ulemper: Coffee pot had while powder build up. Stains on carpets very large stains. Bathroom fixures had calsium build up eveident they had not been cleaned correctly in a long time.

Fordeler: Rooms were very nicely furnished and large. VERY clean and staff was very helpful and friendly. Restaurant food was exceptionally good and generous. The beds were good and good bath linens.

Ulemper: Very pleased and not any dislikes.

Fordeler: Great pool, close to restaurants and beautiful grounds.

Ulemper: First room wasn't clean, second room was nice and the balcony overlooking pool and playground was perfect.

Fordeler: The manager in the morning who was at the breakfast.

Fordeler: Good breakfast and quiet

Ulemper: The cable television did not work. Called the desk and the staff said the cable system did not work well. They need to deal with this issue. Also there were dogs in the lobby and in the elevators. Did not read that this hotel was pet friendly.

Fordeler: The housekeeper was extremely gracious and helpful.

Ulemper: The bathroom smelled terrible with chlorine. The housekeeper apologized and told us it was because of treating the shower with a mold treatment. The smell was so bad we had to leave the fan on with the door closed for the two nights we were there.

Fordeler: The breakfast was very, very good.

Ulemper: Nothing! It was the best hotel we stayed at in the week that we traveled in SD..

Fordeler: I have no complaints about the hotel.

Ulemper: Nope, it was all good.

Fordeler: We really enjoyed the historic feel of the Plains. Our room and bathroom was very large and comfortable. The continental breakfast was fantastic!

Ulemper: The parking was difficult. There was a loading/unloading area when you first arrived but you had to park on the street or in a distant garage overnight.

Fordeler: Historic charm and central location to NON-CHAIN restaurants.

Fordeler: The restaurant staff (hostess and bartender) were great. I'm not sure if they're part of the hotel, but they're the only positive experience I had there.

Ulemper: Worst customer service I've ever experienced. I work in the hospitality industry so it takes a lot for me to say that.

Fordeler: Overall a decent hotel. It is older, but it has character. Staff was friendly, rooms were comfortable.

Fordeler: Historisk sjarm og sentral beliggenhet til ikke-kjeden restauranter.

Fordeler: De ansatte i restauranten (vertinne, og bartender) var flott. Jeg er ikke sikker på om de er en del av hotellet, men det er det eneste positive opplevelsen jeg hadde det.

Ulemper: Verste kundeservicen jeg noen gang har opplevd.

Fordeler: Nothing at this point.

Ulemper: Customer service. No one was at the door at 2:30a.m. to let me in to check into my room. I ended up staying at another hotel nearby called My Place for a cheaper costs without a reservation. Because of this you still charged me for my room even though I could not get in to check in and now I may not get my money refunded for the room due to your poor customer service of not being available to open up the second locked lobby door to let me in to check in.

Fordeler: It was priced ok.

Ulemper: The carpet was highly stained to the point we wouldn't let our 7 year old granddaughter on the floor to play. We also chose to wear shoes when walking on the floor.

Fordeler: I had a king sized, no smoking, one person only room. The bed was nice, the air conditioning was awesome, and I had a lot of pillows on that bed. It wasn't bad for one night.

Ulemper: The poor lady at the front desk needed help desperately. I was 3 deep in the line to check in, with more people behind me. My key's didn't work initially, so they had to be reassigned to my room. Then the next day. Shower didn't work...well it worked, but I couldn't get it switched over from bath to shower. The tab thingy was stuck. So, I took a half shower half bath.

Fordeler: Clean entrance, friendly staff, clean room, pool & hot tub were a huge plus especially since they were salt water.

Ulemper: When I got to the hotel it was a really late check in so when coming off the highway the hotel was really hard to see. I would definitely suggest they put a well lit sign closer to the street.

Fordeler: The staff was friendly and helpful as they could be. The coffee was excellent.

Ulemper: My room didn't have the heat turned on. My room felt like it was refrigerated. I asked the front desk if the heat was broken and they said all the rooms were that way. This was in January in Wyoming. It was like 5 degrees outside. Even after moving rooms, to one that had been preheated, the beds were cheap and uncomfortable.

Fordeler: The rooms were updated and nice. Standard continental breakfast.

Ulemper: Pool was a little chilly. Coffee was not great.

Ulemper: Room had a wall that was only 1/2 painted. Towels were something I'd find at a gym. Beds uncomfortable and definitely not worth what I paid.

Fordeler: Staff was friendly. Room clean, and housekeeping prompt. Breakfast was basic, but good. Had a small indoor pool, and spa. Across from trains, but never heard them. You got a great deal for the money.

Ulemper: Cheyenne, WY is very cold in the winter. Many people start their vehicles in the morning to warm them up. There needs to be a sign that says 'Do Not Back Into Parking Spaces', as doing so pumps the exhaust fumes into room vents. My wife, and I got choked out one morning. Could create a real bad situation.

Fordeler: Bed was comfortable and the room was clean and bright. Staff was very helpful when we arrived for a 11:00 pm check in and I realized I had made a mistake on my booking and realized we were a bed short.

Ulemper: Continental breakfast left much to be desired (we actually left and went to have breakfast at Denny's after trying the "waffle" item offered). Entrance to the hotel's parking lot was like driving through the Grand Canyon and the run-down building next door gave us some doubts as we were pulling in.

Fordeler: Rommene var oppdatert og hyggelig. Standard kontinental frokost.

Ulemper: Bassenget var litt kjølig. Kaffen var ikke bra.