Cheyenne Hoteller

Room had a wall that was only 1/2 painted. Towels were something I'd find at a gym. Beds uncomfortable and definitely not worth what I paid.

The staff was friendly and helpful as they could be. The coffee was excellent. My room didn't have the heat turned on. My room felt like it was refrigerated. I asked the front desk if the heat was broken and they said all the rooms were that way. This was in January in Wyoming. It was like 5 degrees outside. Even after moving rooms, to one that had been preheated, the beds were cheap and uncomfortable.

The outside appearance was trashy. Very ghetto looking. We had bugs in our room, and the air conditioner didn't get cool enough for us to sleep well. When we left, I noticed a broken personal bbq outside on the grass, and the ice machine only gave a half of a cup of ice. We wouldn't stay again.

Breakfast was ok We didn't get the room we booked, and had to pay more for the one we did get. Our neighbors yelled until 3am. One lamp had a missing switch. There was no tv remote, but that didn't matter, cause the tv didn't work anyway. The bathroom was tiny. And oh yeah, our "nonsmoking room" smelled like smoke and had an ASHTRAY in it!

it was a place to stay the bed was terrible, not sound proof, every time to persons moved up above us the floor crecked, the worst thing Not Hot Water for the shower.

price to wake up 5 times a night because the train is next door to the hotel.

Nothing Still nothing

Staff was courteous. Do not recommend. Price was substantially higher than Boise La Quinta and hotel was at least twice as old with no updates. Room, furniture, carpet and bath were old and worn. Bed was uncomfortable and located too close to hallway door. Hallway light from gap under door and continuous noise disturbed sleep throughout the night. Bath towels were not much larger than hand towels and quite thin. Hard to locate an electrical outlet that was not already being used. Plenty of other choices in the vicinity though, as others have pointed out, most Cheyenne hotels are pricey by comparison.

Nothing This was not the quality La Quinta I have come to expect. It was a very very dirty building in general dirty stairways, entry ways. When I travel again I will most likely not choose a La Quinta

Staff was super helpful and accommodating Most run-down La Quinta I've ever stayed in. Not very clean at all, and older. Not a bad room overall for say an economy motel, perfectly adequate, just not at all what I expected from a La Quinta--be aware.

Nothing at this point. Customer service. No one was at the door at 2:30a.m. to let me in to check into my room. I ended up staying at another hotel nearby called My Place for a cheaper costs without a reservation. Because of this you still charged me for my room even though I could not get in to check in and now I may not get my money refunded for the room due to your poor customer service of not being available to open up the second locked lobby door to let me in to check in.

It was priced ok. The carpet was highly stained to the point we wouldn't let our 7 year old granddaughter on the floor to play. We also chose to wear shoes when walking on the floor.

The restaurant staff (hostess and bartender) were great. I'm not sure if they're part of the hotel, but they're the only positive experience I had there. Worst customer service I've ever experienced. I work in the hospitality industry so it takes a lot for me to say that.