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meals were very good dineing room staff couldnt have been better rooms were spotless no hairdryers blond girl at recepction was on the rude side and the barmaid with short blond hair sour and wouldnt even chack a smile felt she didnt want to be there at all
It was very close to the beach which was excellent We didn't get a great welcome when we arrived, receptionist wasn't.t very friendly (maybe she'd had a bad day). The hotel was clean but very basic if not a bit run down, could do with a refurb
Location of hotel Tired and dated decor and furnishings.Dark and unwelcoming reception
The room was cleaned every day and fresh towels given; the pool area and terrace was always clean and very comfortable to lye out on; when a group of young people came to stay they were spoken to firmly about keeping the noise down around the pool area and they seemed to have obeyed these rules; the beach was across the road and also the satellite t.v and air conditioning in the room. I didn't like the fact the sheets weren't changed until 5 days into our stay; the food was only average and the same foods were served every day with the exception of the meat being changed to fish and vice versa; also the walls are fairly thin and bedrooms are all side by side, there was a little noise at night time up until 12 o clock when things settled down better;
location of hotel to beach,bus stop outside hotel €1.45 to cambrils centre,food was excellent,staff always cleaning.swimming pool massive. colour of decor in rooms.
Bra beliggenhet med strand og fornøyelse park
Rent og pent hotell med hyggelig betjening. Kjempebra frokost. Veldig bra bassengområde med uteservering,
Det meste var greit. Varm mat til frokost tidligere.
Spennende og varierte middagsbuffeter Harde senger
Det var bra at vi fikk bestillt tidligere frokost de 3 dagene vi var der da vi skulle tidlig ut å se på WM-rally.
We have stayed in this hotel before. As always it was good.We are looking forward to our next stay there.
We thoroughly enjoyed our stay at this resort. We knew Cambrils well and so could hire bikes and travel around. It had all facilities if you did not want to.It was a very nice place to holiday
Rooms, Restaurant,Gardens and Pool New road cuts through former grounds at front of hotel.Fortunately rooms and facilities face on to gardens at back so road not intrusive. There will be new access to hotel when roadworks complete.
The restaurant staff were friendly and the gardens were pretty, but nothing else came near normal 4 star standards. Without doubt a good 3 star hotel. Complete lack of service as hardly any staff visible. Terrible service (when it existed) from bar. Breakfast had little choice and is taken in a part of the lobby. Room nice, but needed some refurbishment and shower was just for rinsing - not for standing under. Restaurant was its saving grace as staff professional and friendly, but expensive and food nothing special.
Excellent hotel ! 4 stars well deserved. Very quiet at night. Lovely king size rooms with giant beds. Don't miss the restaurant of the hotel as it is also excellent. Free private underground parking with direct access to the room is a big plus.
The comfort and cleaniness of the room and the very comfortable bed Proximity to busy road
The friendly reception was just wonderful and the dining room staff were most courteous
Large comfortable and quiet room. Staff were extremely helpful and quick to respond to requests. Lovely grounds behind the hotel. Restaurant a little expensive. Unfortunately the hotel although 4 star is right on the roadside, so location a little offputting.
Nice Hotel, large comfortable room, nice pool, great restraunt food and friendly staff. Great Hotel for families. The Hotel was too far away from everything unless you have a car or want to just relax around the hotel, 20 euros in a taxi into cambrils or salou which was ok but it is not possible to walk anywhere. The hotel is right next to the motorway and there are no footpaths..
The room was excellent, superb bathroom, reception staff were very friendly, didn't use any of the facilities. Breakfst could have been better.
Rommet var helt ok,fikk utsikt til havet og bassenget. Ligger rett på stranden og midt mellom byene Salou(festplass) og Cambrils(koselig fiskelandsby).Underholdningen var veldig bra. Noe hver eneste kveld og på dagtid. Bassengområdet var helt greit. Skulle hatt gratis solsenger på stranden pga. Service på resepsjonistene. Mer variabel lunsj og middagsbufeeter. Mer pålegg på frokostbuffen. Større 4 mannsrom. Større bassengområde, med flere gode solsenger.Gratis solsenger på stranden.
Fin beliggenhet til sentrum,strand samt en flott strandpromenade. Til tross for beliggenheten var vårt rom helt skjermet for trafikkstøy. Haven og bassenget var som en liten oase.
Hotellet har en rolig beliggenhet og passer godt for dem som er mer opptatt av avslapning enn festing.
nice balcony, good location. v good breakfast pool v ery small
I only stayed for two nights, but found the hotel to be more than adequately comfortable and welcoming. The buffet breakfast was excellent.
Very friendly staff, good location
checked in then later on in the evening told I had to pay in advance never had this before in any hotel why wasn't I told at check in.
reasonable price, the staff was always cheerfull, in 5 min distance to the beach, clean and pretty large room.
Kjempefint hotell med western tema som var bra gjennomført på hele hotellområde. Likte veldig godt at inngangen til parken var inkludert med Express pass på mange av karusellene. Kommer helt klart igjen en annen gang da det trengs flere dager til å rekke å gjøre alt som kan gjøres på området.
I liked the hotel architecture, the proximity to the park, the client service desk service. The towels were changed every day and the breakfast was good. I booked a 4 bedroom room but I got a normal room stuffed with an additional double bed. The mattresses were uncomfortable and were making strange noise while changing position in the bed during sleeping. While walking bare foot throughout the room I got dirty foots and before putting shoes on I had to wipe the foots with a wet towel.
Very conveniently connected to the theme park, making multiple visits to the park each day possible. The decor of the hotel room, especially the bathroom, looked a little tired.
Portaventura park Cleaning, rooms sugestive for 3 stars not 4.
Location, cleanliness, friendly staff. The minibar in our rooms are empty. I kept calling the reception for more than 30 minutes to ask for drinking water, but, No body answer the call!
Rooms not very clean smells in room all the time, Construction work near hotel lots of dust. Dust coming in air condition .The shows in the hotel where repeated all the time .Drinks and soft drinks were very expensive.
Nice building, perfect location (nowheree near the beach though) priority on the rides Not enough staff, always a long wait for service especially the reception and bar. Breakfast quite good but a bit of a bun fight. Limited menus. A good 3 star hotel in a 5 star setting
Every member of staff that we met were extremely helpful and friendly. The location of the hotel is perfect for the park, and the grounds are lovely. Although the majority of the hotel's guests are children, the bed that we had for our 3 year old son was unsuitable, it was squeezed in next to the main bed and therefore the head of the bed couldn't meet the wall and there was no rail so my son kept falling out of it. Also, although the buffet breakfast is great, the food on offer for the evenings is overpriced. The hotel could do with a supermarket onsite or nearby.
Ease of entry into the theme park, closeness to theme park, closeness to airport
Easy access to the theme park, Evening entertainment, no facilities for making tea/coffee in rooms, lack of english channels on tv for children.
Hotel corridors & lobby very cold . No Tea & coffee or water in rooms
Location and sea
this hotel has really good facilities (several bars, restaurant,supermarket,spa,3 pools,parking). Quality/ price - excellent. the problems with key cards to open the room
very pleasant staff really enjoyed our stay at the hotel the food wasnt great but couldnt fault anything else the pools were lovely and the rooms were great the best we have stayed in abroad. A great hotel for relaxing and for families
I booked 3 rooms but room maid did not prepare our 3 rooms. Also we could not use Spa in the evening.
We loved the hotel, the staff and specially the animation team. The food was quite good and well presented. There are activities for everyone and it's lots of fun. Surely will come back next year. Thank you all for making our vacations much better than we expected!