Bestill Budget leiebiler i Orlando

Ulemper: More people working the pickup counter. It took almost an hour in line to pickup the car.

Ulemper: Car was disgusting!

Ulemper: Actually having a car for my reservation. There were no cars available even though I had made a reservation weeks prior.

Fordeler: The car was perfect. No problems.

Ulemper: Pickup! There was a line of dozens of people waiting to pick up a car rental. I reserved a car. It shouldn't be that hard to pick up. I waited over an hour in line!

Fordeler: Guy in the phone who helped with lost and found. Guy who watched the gate when we left. Man and woman walking around in parking garage checking cars.

Ulemper: The two women at the counter who did the ppwk and assigned the cars were completely selfish, unfriendly, and spoke to me with contempt despite my efforts to be nice. They tried to get me to buy stuff I clearly said I did not want - they told me to initial and I looked closely and saw that they tried to charge about $80 extra! When she had to change the ppwk she didn’t talk or acknowledge me, just gave me silent treatment. Then she also gave me wrong car to pick up (I certain it was on-purpose). Had to turn around at the gate and bring car back and get a new one - the one they assigned was not there, apparently. After getting back in a long line, they assigned me a Jeep Wrangler (for a long highway drive). Again I had to go back and switch cars. Ended up leaving my expensive jacket in the first car. Finally got the last car - a crappy old Mitsubishi that was dirty and a crappy car. Fine, but then I had to wait back in line to get out, which took over 20 minuted in line. Overall it took me more than an hour to get a car and get out and I left a $200 coat they could not find. Absolute snob girls working there (they are not women, they are snotty snobby girls. Terrible terrible!

Ulemper: Bad signage in the airport led me and about a dozen other travelers to the wrong pickup location. Cars were parked on the opposite side of the airport. they bamboozle you with toll options. Still not sure what I paid for ez pass tolling.

Fordeler: They were terrible and we never ended up renting a car because there were no cars available.