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The air conditioning didn't work properly. It was awfully hot in the room (25°C in November). I got one of the four nights for free (which is nice for my boss).
Great location, good and friendly service
The location of this hotel suited us very well. It was close to the main shopping streets and restaurant areas, and it was also between two metro stops which made it very easy to move around the city. The room we stayed in was very basic. We had issues with our room the first night and had to request to be moved to another room, which was quite inconvenient. As it was three girls, staying in a disabled room (the only ones they have as triple rooms, apparently!), the mirror and plug access for drying hair, etc, was very poor.
Hotel was very clean, well designed, excellent location - you can get to the center in less than 5 minutes walking. Breakfast buffet was also very impressive.
Central location. Friendly and helpful staff.
Walking in to the centre of Pest, The breakfast was excellent with lots of choice and plenty of it. Reception staff were not very good at giving help and directions when asked how to get somewhere.
Great location, great breakfast, nice staff, WiFi signal at floor 4 Did not work, so i had to go down to reception to use internet
this hotel is really a great one. everything is excellent in this hotel. if you go to budapest , this hotel is the only choice. the reception staff is excellent. thanks .
Breakfast, swimming pool
The hotel had a beautiful lobby and the rooms were well-equipped and clean. At first blush, the neighborhood seemed quite gritty but upon further exploration, we found some great restaurants and cafes and ended up really liking the location. The standard room we booked was quite cramped with a king-sized bed. Also, the hotel charges an extra fee to use the pool and sauna.
The hotel staff are really helps, the rooms are comfort,clean and beautiful The pool cost money
Hotel was very clean and modern - loved the decor. Hotel staff were exceptionally helpful and friendly. The hotel provided loads of information on arrival including suggested tours, public transport, recommended restaurants, etc. Only one small complaint and that is that the spa facilities are not really big enough for a hotel of that size. For example, the changing rooms at the wellness centre (pool, sauna, jacuzi etc) would only just squeeze about 4 people in at a time. Only enough sunbeds on the roof terrace for about 8. For a hotel with 200+ rooms - not really big enough and at the end of the day when everyone returns from sightseeing and wants a quick dip in the pool - just not enough room/space.
The staff on the reception was helpful and polite.
Really relaxing stay. We could hear noise from the siderooms - was a little bit annoying in the early morning.
Where to start with the good points??!!! As soon as we walked in we were looked after - cases taken to our room and shown the vital pieces of equipment. The hotel is spotless. The dining room is superb and the staff very friendly and I would recommend it to every type of traveller young or old. go for the revolving door alone. Nothing that I would call bad. if anything we thought the mini bar prices were expenisve - but hey, I'm having to be really picky.
This was my second stay at this hotel. It was a pleasure to walk into that impressive reception area again, and I also enjoyed sitting in the Gallery bar for some food and drink. Room was again comfortable with a useful laptop-size safe and well-stocked minibar. When you take a shower and discover that the floor is wet don't be surprised. The shower screen hangs on a pivot and there is a 5mm gap between the pivot and the bath itself. Both my rooms were like that, so it's not a one-off.
food from the restaurant locationn
Very nice hotel, first class. Price should include pool use and some breakfast.
Superiror value for euro spent which exceeded my expectations! I was unable to stay longer.
Location Room very noisy. Extra charge to use the swimming pool and sauna. Had to pay extra for breakfast.
God lokasjon. Grei standard. Ingen rengjøring. Harde senger
Likte godt den sentrale beliggenheten. Personalet var veldig hyggelige og hjelpsomme. Det var ikke så lett å finne frem til resepsjonen. Det var dårlig skiltet, døra nede var låst og det lå i 2 etg.
Meget bra hotell, midt i smørøyet
Hyggelig og hjelpsom betjening. God frokost. Rom med liten støy utenfra. Hodeputene var av dårlig kvalitet!
Veldig fin beliggenhet i forhold til alle severdigheter. Kjempegod frokost. Vi var plaget med bittesmå maur på rommet. Vi sa ifra i resepsjonen med en gang vi oppdaget det, så da sendte de opp en renholder for å støvsuge teppet, der maurene var. Men da vi kom tilbake på kvelden var det like mye maur der. Så de burde ha på noe slags maurmiddel for å fjerne de.
Vi reise med spedbarn, og ble godt tatt i mot. God plass på hotellrommet, som var godt utstyrt. Vennlig personale og bra hotellfrokost. Vi fikk også meget god service og oppfølgning av booking.com ifbm endring av hotellbestillingen. Det eneste minuset er at det røykes i lobbyen, uten at det var nevneverdig plagsomt.
Det lå sentralt og hadde et vakkert interiør. god frokost Siden det lå sentralt var støyen fra gaten lett hørbar
bra frokost og frokostsal og hyggelig betjening. bra renhold og rask roomservice. flott beliggenhet i forhold til sentrum nei
Det var et gammelt men nyrestaurert lite hotell.Vi hadde et veldig fint opphold på hotellet og kan trygt anbefale det til andre.Flott beliggenhet og hyggelig betjening.
Sentral beliggenhet, til en god pris. Rent og pent. Små rom, bra office fasiliteter.
- at det var rent og ordentlig på badet og på rommene. Frokosten var kjempebra! Flott at det var safe på rommet og aircondition. Supert at det lå så sentralt til alt. ...litt harde madrasser...
Sentralt beliggende med hyggelig personale. Rene og pene rom, og god atmosfære.
God service, hyggelig betjening, sentral beliggenhet og deilig frokost.
Veldig hyggelig personale. God service og veldig bra beliggenhet. Enkel frokost, men helt grei. Litt for harde senger.
God beliggenhet. Svært romslige suites. Hotellet kunnne ikke servere kaffe ved avreise før 07.00, kunne vært avhjulpet med en kaffetrakter eller vannkoker på rommet?
Meget sentral plassering. Store fine rom. Hyggelig betjening Frokost sparsom, lite utvalg. Unødvendig mangel på mørkt brød
Perfekt beliggenhet i forhold til sightseeing, kultur og shopping. Veldig hyggelig betjening. Flott frokost. Savnet varme i badegulvet.
When we got off the train to Budapest, we took the metro and the metro stop is right in front of the hotel! Centrally located. The nicest stuff in the world. We loved the kindness and hospitality of the breakfast attendant and the reception person. The coffee is pretty awful, however the orange juice is real orange juice and is not Tang.
I like this hotel very much because: the service is very good, the employers are very friendly, and the breakfast is good. The position of the hotel is good, in the middle of the old town. I recommend this hotel for all of you.
The staff was very pleasent and nice. Even if you are in the centre of the town you don't hear a noice. Perfect for sleeping and resting during the night. And the location of the hotel is amazing, only 3-4 minutes on foot to the city centre. On the other side many good restaurantes and bars nearby.
The staff of the hotel was wonderful. We had a superior room so we had a bath tub and not a shower. I loved taking a long bath at the end of the day. The room is large and the beds are comfortable. The room had a small kitchen area with facilities for cooking. We used only the microwave to heat the tea and the coffee, though. The cost of the room included a continental breakfast. The location of the hotel is perfect for visiting Budapest. It is literally 1 minute walking distance to the Astoria red metro station and 10 minute walking distance to the Deak ter blue line metro station. I want to return to Budapest as soon possible and I want to stay in this hotel again. The jacuzzi was not working due to some electricity issues. I did not book this room for the jacuzzi, but I would have loved to use it. I prefer buffet breakfast. The quantity of food served as continental breakfast would not be sufficient for some people, but it was quite enough for me. One day, the maid cleaned our room, but she forgot to clean the bathroom.
very helpful and friendly stuff, location, cleanness heating system was a bit strange
Perfect location to reach the sights by public transport. The jacuzzi is an added value for this price. The staff of reception is effective, kind and helpful. Really effective sound isolation and strict night rules for a pleasant stay. The breakfast is served in the the room for the price. Good value for this price. The cleaning staff a bit confused with the served braekfast contents but this is a minor problem only. They are friendly and helpful.
The location of the hotel is great but don't expect too many extras. The staff is very kind. Room was very spacious but it looked a bit shabby. The bed is way too soft and the bathroom needs some cleaning of drain pipes.
The central location, immaculate rooms and friendly, helpful staff.
I don`t call it as a hotel, but a comfortable and a clean room with a jacuzzy. There`s no hotel for me. It`s located in a very old build where there are one reception and nothing more. The part of the"hotel" floor is new and clean as well as the room.
Very friendly and motivated staff. To have a breakfast buffet would be nicer than to order the room-breakfast the day before. But concerning the price of that very new hotel that is still very o.k.
The room was really very big, clean and much more than I expected. Breakfast served in the room (you choose when and what). Friendly receptionists. It's also posibble to prepare tea and take it in the room (free), also cookies . . . If I'll visit Budapest again I'll take the same hotel!
Personalet var svært service-innstilte og imøtekommende.Beliggenheten var utmerket.Reine rom. Få frokostsal!! Større utvalg til frokost.Bedre utvendig merking av hotellet.
sentralt,rimelig bedre merking av inngang,