Family run and very helpful, even though the could not all speak English they did do everything to help very friendly and helpful. A bit out of the City centre, but value for money very good suggest the use of public transport to get to City staff very helpful in giving directions.
The quality and location were good for what we paid. The staff were extremely rude and actually tried to take advantage of us by having a third guest pay full price for another room, despite the fact that it was listed as 11 euros on website and we had a 3rd bed in our room. They insisted we pay another 50 euros for our friend for a single room, which turned out to be a triple room. It was a waste of time and money and we got extremely irritated that the management and personnel did not value our patronage at all. They would rather make money on the spot than have us as future customers. I would never go back or recommend this place to anyone and I am a Vice President for a major usa travel company.