We had a room with the sea view - great. The room is basic, not big but clean and comfortable.
Very close to beach. Good breakfast. Every morning the cleaning staff tried to get to our room at about 8, which always woke as up. The receptionist asked us to leave before 10 o'clock although on the hotel's page at booking.com it was said that a room must be left before 11. The bathroom was very small, no place to put clothes or anything.
the atmosphere and the facilities
Excellent location for family with children. Quiet place. Excellent beach - yachts are not allowed to stop in this location. Nice rooms - big enough, clean, large balcony. Overpriced cusine, although it is excellent. But it is easy to get a good meal outside - plenty of resaurants around. Renting a car is almost necessary, staying in this hotel - it is impossible to reach anything without a car. Staff is not speaking English, except reception staff.
We lived in appendix - it very good and silent but WIFI works sometimes.No shuttle to the center of the city. You can take beach towel one time per day only.. Firm 4 star hotel?, very good but not 5 star.
Comfortable room, private location, excellent beach facilities, good tennis courts, friendly staff, good food.
the hotel is located in a beautiful area.it is also good that is somehow isolated from noisy Loret del Mar but you need a car to move arround. it is a good place for relaxing and it has a good restaurant.
Food was good, the environment was good as well. Nice swimming pool and beautiful beach and little bay The building was quite intrusive and out of contest, a big long concrete block. Quite expensive for its class. No change of towel in the evening by the maid who came to prepare the bed for the night.
Only fascinating views. The hotel is situated in a beautiful bay. Two single beds instead one double were completely uncomfortable. Furfurnishing and bed linen were very poor. The hotel isn't worth the money. It does't match his stated level of 5 stars. I was dissapointed. The breakfast in Santa Marta was poorer then the breacfast in third stars hotel in Barcelona. And tables in the restaurant, and lounges on the beach were not enough. It was really problem with them.
I liked the location of the hotel....the landscape scenery is just fantastic...staff was kind and polite...plenty of parking...hotel is far from the noisy areas, thus perfect for a quiet stay. The room furniture and fittings a bit dated, although very clean...very expensive restaurant, we needed to have lunch elsewhere....you could hear noises from the neighbouring rooms....no gym...
magnificent view, very fine beach i searched for sand - no pebbles. We went for 2 days, and it seamed we've had a week holliday. I combined stay here with a match FC Barcelona ("we won"), and having seen Barcelona last time, now we got a good impression of what the "costa" can offer. When you look down to the beach, the pines, the swimmingpool, while eating breackfast, you feel half-way heaven. Price was a bit heavy, but all worth it.
I liked all - room, meal, staff, location.
The room I was eventually given was well set out for a wheelchair user, with easy access to the balcony and bathroom. Unfortunately this room was not given at the outset and it was upsetting to arrive and find that I was unable to access the bathroom of the room which had been allocated, even though my requirements had been stipulated clearly on the booking form. The staff were helpful.
using minibar for additional price
HYGGELIG BETJENING OG SENTRALT
God beliggenhet, flere basseng, Personalet var ikke uvennlig, men ikke særlig blid og vennlig heller, slitt hotell, bærer preg av mye ungdomsgjester, må deponere på fjernkontroll til TV, lås til romsafe, parkeringskort, etc
Good location close to bus station and less than 10 minutes for beach. Rooms were clean and comfortable although basic. Nice bar and pool area. Decent selection of buffet breakfast Not good value for money. 4 star prices for a 3 star hotel. Small pool and not enough loungers. Loud (and very bad!) music every night piped around the pool and bar area until midnight. Very spare on the toiletries and towels. No hairdryer in the room and had a leave a €20 deposit to get one. Again all this would be fine in a 2/3 star but not what I expect from a four star. Also the baggage room is open and unsecured - therefore you cannot leave any valuables there which is a bit awkward on check out day as we didn't want to take them to the beach either. No safes available once you have checked out for your valuables
The hotel had a very relaxed environment, and friendly staff who were helpful when assistance was needed. No
The spacious entrance hall, the nice and cheap cocktails and funny barmen. The small balcony in each room. The cleanliness of the room. Rooms are fairly small and do not meet the standard of a 4 stars hotel. No hair-dryer, no mini-bar, no complimentary shoecleaner sponges, safe in the room is available just paying a supplement. Acustoc isolation is not sufficient. Reception is not open 24 hours.
Nice hotel, good location, not on seaside, but quiet area. És nagyon kedves a délutáni recepciós hölgy, ugyanis ő is magyar :) Next to the hotel there is a construction site, but bearable noises.
Great Location, Easy to find when arrived at bus station, Breakfast was good with lots to choose from. Good air con
everything was good
Honestly there is nothing to like at this hotel. The only good thing was the location - it's very close to the bus station. In Lloret don't look to find a hotel close to the beach because there are several nice beaches and you can only get to them by car or by bus. I especially liked Treumal Beach. Unfriendly stuff, horrible breakfast, room are basic (no hairdryer, no safety box, no fridge). Actually there is a safety box but you have to pay a tax plus a deposit and they give you the key. They ask you a deposit for everything, you want a hairdryer, you must leave a deposit. For instance we booked the room for 10 nights and were asked to pay 200 EUR at check-in. Because we were tired and didn't want to argue, we said ok. I handed my card to the receptionist and she introduced the amount for the whole period not 200 as she said. Of course that I refused to pay all the money. This was the most annoying, they don't treat you as a guest but as a thief. As for the breakfast, sometimes tomatoes, fruits and eggs were spoiled.
The stuff was very helpfull, the book in is fast, the check out very practic. Perfect to busy business travel. The room are surprisingly small, the bathroom a bit careless.
Good, clean hotel in a good location.
location, cleanliness excursions taken from hotel - coach transfers not from hotel.
I liked the location of the hotel. There was no shuttle from the airport to the hotel when I arrived around 23:00 and it was a big problem for me to come to the hotel.
Clean with good facilities and good location. Some of the staff were rude and unhelpful
Nice clean hotel, very quiet, with efficient staff. Good location with easy walking distance into town, or down to Fenals beach. Excallent value for money. Most of the customers have half board, The restaurant does not open until 7:15pm, by which time there is a big queue.
The staff were in the main helpful and willing. The room was large and clean and presentable. The food was plentiful and of reasonable quality. It would be possible for anyone to find something they would enjoy no matter how fussy. Possibly a shift system for the restaurant to aleviate having to 'come back'
location, excellent facilities and friendly staff. The spar was very well used and enjoyed by all ages
Most of the staff was very helpfull and friendly, The hotel was very well kept and clean. It is located in a very quite area and not so far from the center of Lloret de Mar. The food was excellent and varies every day
Great breakfast. Loved indoor pool. Close to everything. Beds a little hard.
Great Breakfast and hotel room. No good ventilation in bathroom.
location,views,breakfast,pool,jacuzzi,steam room,help from staff 2 single beds put together as a double.
the pools all the games were quite expensive
Fantastisk beliggenhet. Hadde hotellet vært rangert med tre stjerner ville jeg sagt det svarte til forventningene. Fire stjerner er i overkant når det gjelder hotellets inneområder. Uteområdet var utmerket. Dårlig standard på rommet til å være fire stjerner. Mangler minibar/kjøleskap!
This hotel has great ameneties with a pool and spa area. The rooms are very clean and comfortable. This is the best hotel in the area.
lack ov hot water and evening meal on 1st nite was dreadful so ate out rest ov stay
Very nice new hotel. Honeymoon suite was perfect.
Gardens around the hotel are nice. Swimming pool should be bigger. Bars and restaurants were nice too (design and equipment). I didn't expect in 5***** hotel so bad bathroom (blots & falling paint - I have nice picture of it)! We went to the bar for a cup of coffee and after half hour when I came back to my room I found that my room was wide open. I didin't find anybody there but when I told about that at the reception receptionist didn't do anything to check what happend. My wife ordered duck for the dinner and she got rare meat. Waiter told her that meat is rare because otherwise it would be too hard to eat. Finally I had to teach manager how to use bank cards with chip build in. Receptionist who didn't want to or didn't know how to use it asked me to go to the bank and bring them money in cash. Is it standard service in 5 star hotels? I dont think so!
It feels like a real 5 star hotel. Breakfast was good, spa also. Many of the hotel employees didn't speak english, just spanish.
nothing much very small uncomfortable room, old, worn out furniture, ugly bathroom
Price was excellent, got a very good deal. Staff excellent, food also excellent rooms very good, Town it is in was not to our liking but there are some fantastic places just 10 mins up the coast.
front office help was excellent and very helpfull
The hotel was very clean and with very comfortable beds. The staff was also very helpfull.
This is a ***** hotel, with a great restaurant, beautiful view, lovely rooms. Staff was very helpful, especially at the Monterrey restaurant, except for the reception staff which is utterly incompetent and speak no actual English at all. The ladies at the reception will copy your credit card, although such action is illegal and unnecessary, already heaving the booking credit information on file. They justified by saying some people are dishonest ?!?!
Mulighet til å bo i leilighet. Aircondition. Rolig om kveldene og nettene. Bra basseng. Nært sentrum og strand. Madrassene var litt for harde. Dårllig internettforbindelse og for få engelske TV sendinger.
Bassengområdet var veldig bra, minus for alle spilleautomatene som står ved siden av og ved resepsjonen. Måltidene var ikke noe høydepunkt. Har et barn med Cøliaki og da var det ingenting å spise unntatt frukt.
Flott hotell med hyggelig personale og god mat. Veldig rimelig når vi dro utenom sesongen.
Bra uteområde med svømmebassenger. Svært mye støy og bråk fra festende ungdomsgjemnger til langt på morgenen. Hotellet blander sammen familier og festende ungdomsgjenger ukritisk. Veldig varierende standard på rommene.
Hadde helpensjon. Grei mat. Fornøyd med at hotellet lå utenfor sentrum. Kort vei til supermarked. Lite turister på denne årstiden, stille og rolig. Fin ballbane bak hotellet. Som tidligere gjesteanmeldelser har påpekt: harde madrasser.
ok for an overnight stop rooms need updating
Great staff! Excellent location, however the food was not great. For such a nice hotel, I expected a better selection, better tasting and overall better quality meals for dinner and breakfast. Only the food. I loved the staff. They were very friendly and service- oriented! I appreciated how they had a breakfast prepared specially for my family because our taxi needed to pick us up a couple of hours before their breakfast buffet began!
Hotellet har god standard, og ligger meget sentralt til stranden og shoppinglivet i Lloret de mar. Hotellet hr to heiser, 24 timers reseptsjon. Betjeningen er meget hjelpsom, g vi ble meget godt mottatt. Da vi hadde avreise siste dag kl. 04.00 am. så fik vi denne dagen gratis. Hadde forventet at det skulle vært et kjøleskap på rommet.
indoor swimming pool, jacuzzi and sauna, a must!!! very near of the centre and sea. some people at the reception were not as friendly and helpful as we could expect
breakfast buffet was good. Pool and bar lobby area pleasant. One person at the reception (at night) insisted that we pay all in advance. I did not agree as it was contrary to our reservation and it made me angry. He was not polite. We did pay all at checkout (6 days+ parking).
The reception, bar area and restaurant had been beautifully refurbished in contemporary style to a very high standard. The pool and outside bar area were very nice and clean with plenty of sunbeds. I didn't like the old-fashioned small single beds and the blankets and bedcovers. Maybe the hotel should offer some double beds with nice linen and quilts?
The staff was lovely, especially the bar staff who were very friendly, helpful and full of smiles. Bedroom was basic although VERY clean and the lady cleaning the room was very lovely. Shame no family room is facing the pool though.
In terms of value for money, you don't get better than this hotel. We stayed for 3 nights and could not fault anything. Originally we had intended to have our evening meal in local restaurants but there was not much choice so used hotel buffet instead; At £10.00 per head it was ideal. We would definitely recommend this hotel.
The hotel was in a good location,about 10 minutes walking from the beach.I recommend it for those who want to be far for the noisy streets which are full of discos and clubs. The fridge and tha safe were locked,so we could not use them!!! I think that these things must have been included into the price which was high enough! We were disappointed when we saw that they were locked.The hotel was noisy,one morning we woke up listening for about an hour furnitures moving and moving around and around upstairs
Hotel stood out as being so much better than its competitiors. Breakfast was very reasonably priced
The location of the hotel The rooms where small and uncomfortable, the hotel charged extra money for the use of the safe, they did not gave extra towels, they did not gave towels for the pool
Good location with pleasant comunal areas. The bedroom was under sized and the furniture was of a very poor quality.
The hotel was very central
The hotel situated on the most busy street of the city. Lots of bars, clubs, restaurants. Very noisy at nights, but if your windows come out to the interior court (to the swimming pool), it wouldn't disturb you. But if they come out to the street, it will be very noisy at nights. 5-7 min from the sea. Huge rooms with a balcony.
It's not far from the beach, it was clean and cool. Airco didn't work one day but it was repaired quickly. Lloret de Mar is a party place, so there's a lot of noise all through the night (earplugs are provided by the hotel).